Troubleshooting - Philips Saeco Intelia HD8753 User Manual

ENGLISH
62
Machine actions
The machine does not switch
on.
The drip tray gets fi lled al-
though no water is drained.
The red symbol is always
displayed on the machine.
Coff ee is not hot enough.
No hot water is dispensed.
Coff ee has not enough
crema.
(See note)
The milk was not frothed.
The machine takes a long
time to warm up or the
amount of water dispensed
from the wand is too little.
The brew group cannot be
removed.
There is a lot of ground coff ee
under the brew group.

TROUBLESHOOTING

This chapter summarizes the most common problems you could encoun-
ter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. You
fi nd its contact details in the warranty booklet by-packed separately or on
www.philips.com/support.
Causes
The machine is not connected to
the electric network.
The power button is set on"0".
Sometimes water is drained auto-
matically by the machine into the
drip tray in order to manage the
rinsing of the circuits and ensure
optimum machine performance.
The coff ee grounds drawer has
been emptied with the machine
off .
The cups are cold.
The hot water dispensing spout
orifi ce is clogged.
The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse.
The milk carafe is dirty or not
inserted correctly.
The machine circuit is clogged by
limescale.
The brew group is out of place.
The coff ee grounds drawer is
inserted.
Coff ee is not suitable for auto-
matic machines.
Solutions
Connect the machine to the electric
network.
Check that the power button is set
to "I".
This is conceived as a normal func-
tion in standard machine operation.
The coff ee grounds drawer must
always be emptied with the machine
on. Wait until the symbol is
displayed before refi tting the drawer.
Preheat the cups with hot water.
Unclog the orifi ce of the hot water
dispensing spout with a pin.
Make sure that the machine is off
and cold before performing this
operation.
Change coff ee blend or adjust the
grind as explained in chapter "Ad-
justing the ceramic coff ee grinder".
Verify the correct cleaning of the
carafe and its insertion.
Descale the machine.
Turn the machine on. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
Remove the coff ee grounds drawer
before removing the brew group.
It may be necessary to change the
type of coff ee or the coff ee grinder
settings.