Samsung UE32D6510WK E-Manual page 292

Issues
Others
The picture won't display in full
screen.
The remote control does not
work.
◀
The cable/set top box remote
control doesn't turn the TV on
or off, or adjust the volume.
Solutions and Explanations
•
HD channels will have black bars on either side of the screen when
displaying up scaled SD (4:3) contents.
•
Black bars on the top and bottom will appear during movies that have
aspect ratios different from your TV.
•
Adjust the picture size options on your external device or TV to full
screen.
•
Replace the remote control batteries with the poles (+/–) in the right
direction.
•
Clean the sensor's transmission window on the remote.
•
Try pointing the remote directly at the TV from 5~6 feet away.
•
Programme the Cable/Set top box remote control to operate the TV.
Refer to the Cable/Set user manual for the SAMSUNG TV code.
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