NETGEAR RBRE960B User Manual
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NETGEAR RBRE960B User Manual

Orbi quad-band mesh wifi 6e system
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User Manual
Orbi Quad-Band Mesh WiFi 6E System
Orbi WiFi 6E Router Model RBRE960B
Orbi WiFi 6E Satellite Model RBSE960B
April 2022
202-12573-03
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR RBRE960B

  • Page 1 User Manual Orbi Quad-Band Mesh WiFi 6E System Orbi WiFi 6E Router Model RBRE960B Orbi WiFi 6E Satellite Model RBSE960B NETGEAR, Inc. April 2022 350 E. Plumeria Drive 202-12573-03 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    WiFi connection................21 WiFi connection using WPS............22 Types of logins..................22 Set up and manage with the NETGEAR Orbi app......23 Use a web browser to access the router..........23 Use the automatic Internet setup option........24 Log in to the Orbi router web interface........25 Change the language................26...
  • Page 4 Set up an IPv6 6rd tunnel Internet connection......42 Change the MTU size.................44 Chapter 4 Control Access to the Internet Manage NETGEAR Armor..............47 Allow or block access to your network..........47 Manage network access control lists..........48 Use keywords to block Internet sites..........49 Delete keywords that are used to block Internet sites....50...
  • Page 5 Orbi Quad-Band Mesh WiFi 6E System Change the WAN preference back to the Internet port...71 Manage Dynamic DNS...............72 Set up a new Dynamic DNS account...........72 Specify a Dynamic DNS account that you already created..73 Change the Dynamic DNS settings..........74 Set up a default DMZ server..............74 Change the router’s device name............75 Change the LAN TCP/IP settings............76 Use the router as a DHCP server............77...
  • Page 6 Orbi Quad-Band Mesh WiFi 6E System View devices connected to the network or edit device information..................106 View devices connected to the network........106 Edit device information on the Attached Devices page..107 View satellites connected to the network or edit satellite information..................108 View satellites connected to the network.........108 Edit satellite information that displays on the Attached Devices page....................109...
  • Page 7 Test the path from your computer to a remote device...143 Appendix A Factory Settings and Technical Specifications Factory settings.................146 Factory settings for Orbi router model RBRE960B....146 Factory settings for Orbi satellite model RBSE960B....148 Technical specifications..............150 Technical specifications for Orbi router model RBRE960B..150...

  • Page 8: Chapter 1 Overview

    For more information about the topics covered in this manual, visit the support website at https://www.netgear.com/support/. Note: This manual might refer to the Orbi router (model RBRE960B) as the router and refer to the Orbi satellite (model RBSE960B) as the satellite.

  • Page 9: What Is Wifi 6E

    Orbi Quad-Band Mesh WiFi 6E System What is WiFi 6E? WiFi 6E builds on the existing WiFi 6 (802.11ax) standard. WiFi 6E offers all of the cutting-edge features of WiFi 6 and allows access to a new 6 GHz wireless band. This combination of WiFi 6 technology and access to a brand new, empty WiFi band exclusive to WiFi 6E devices makes WiFi 6E one of the most important developments in wireless technology.

  • Page 10: Orbi Router Hardware Features

    Orbi Quad-Band Mesh WiFi 6E System Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. Orbi router front and back views 1. Router LED: Use the LED on the front of the router to determine its status. For more information about the LED behavior, see Orbi router LED behavior on page 11.

  • Page 11: Orbi Router Led Behavior

    Orbi Quad-Band Mesh WiFi 6E System 7. Power LED: For more information about the Power LED behavior, see Orbi router LED behavior on page 11. 8. Reset button: Use the Reset button to restart (reboot) the router or reset the router to its factory default settings: •...

  • Page 12: Orbi Satellite Overview

    Orbi Quad-Band Mesh WiFi 6E System Table 2. Router LED behavior (Continued) LED color Description Solid magenta The router is not connected to the Internet. The router connected to the Internet and is working normally. Orbi satellite overview The following sections are an overview of the Orbi satellite hardware features and LED behavior.

  • Page 13: Orbi Satellite Led Behavior

    Orbi Quad-Band Mesh WiFi 6E System information, see Sync your Orbi satellite with your Orbi router on page 16. 3. 2.5G Ethernet port: This Ethernet port provides a wired connection speed of up to 2.5 Gbps. You can use an Ethernet cable to connect this port to the 2.5G Ethernet port on the router to create a wired backhaul connection.

  • Page 14: Router And Satellite Labels

    Orbi Quad-Band Mesh WiFi 6E System Table 4. Satellite LED behavior LED color Description Pulsing white The satellite is powering up. Solid blue The satellite connected to the router and the connection is good. The LED lights blue for three minutes and then turns off. Solid amber The satellite connected to the router and the connection is fair.

  • Page 15: Connect Your Router

    Orbi Quad-Band Mesh WiFi 6E System Connect your router Note: If both your Internet service provider (ISP) and modem support a speed of 10 Gbps, the router’s Internet connection also functions at 10 Gbps. Otherwise, the Internet connection functions at the maximum speed that either your ISP or your modem supports.

  • Page 16: Place Your Orbi Satellite

    Orbi Quad-Band Mesh WiFi 6E System Note: For Singapore, use the 2-pin EU plug adapter or the 3-pin UK plug adapter only. Do not use the snap pin on the power adapter. 5. Connect the power adapter to your router and plug the power adapter into an outlet. 6.

  • Page 17: Set Up Your Satellite With A Wired Connection To Your Router

    Orbi Quad-Band Mesh WiFi 6E System 4. If the satellite LED still does not turn blue or amber, do the following: a. Press the Sync button on the back of the router. b. Within two minutes, press the Sync button on the back of the satellite. c.

  • Page 18: Ethernet Backhaul Connections For Multiple Satellites

    Orbi Quad-Band Mesh WiFi 6E System You can also use a Gigabit Ethernet port on the router, but the 2.5G Ethernet port is much faster. 4. Connect the satellite to a power source. The Power LED on the back of the satellite lights green. The satellite bar LED pulses white.
  • Page 19 Orbi Quad-Band Mesh WiFi 6E System The following figure shows how to connect your Orbi satellites to your Orbi router using a star topology to create an Ethernet backhaul connection. Router Satellite 1 Satellite 2 Modem Internet Figure 3. Star topology: Satellites connected to the router’s Ethernet ports The following figure shows another way to connect your Orbi satellites to your Orbi router using a daisy chain topology to create an Ethernet backhaul connection.

  • Page 20: Chapter 2 Connect To The Network And Access The Router

    Router This chapter contains the following sections: • Connect to the network • Types of logins • Set up and manage with the NETGEAR Orbi app • Use a web browser to access the router • Change the language...

  • Page 21: Connect To The Network

    Orbi Quad-Band Mesh WiFi 6E System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 22: Wifi Connection Using Wps

    WiFi network name (SSID) and network key (password) for WiFi access. This information is on the router label and the satellite label. • NETGEAR account login. The free NETGEAR account that you need to register your router and manage your subscriptions. If you do not have a NETGEAR account, you can create one using the NETGEAR Orbi app.

  • Page 23: Set Up And Manage With The Netgear Orbi App

    Set up and manage with the NETGEAR Orbi You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.

  • Page 24: Use The Automatic Internet Setup Option

    Orbi Quad-Band Mesh WiFi 6E System Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.

  • Page 25: Log In To The Orbi Router Web Interface

    • Contact your ISP to verify that you are using the correct configuration information. • See Troubleshooting on page 136. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface.

  • Page 26: Change The Language

    Orbi Quad-Band Mesh WiFi 6E System Change the language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 27: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...

  • Page 28: Manually Set Up The Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System Manually set up the Internet connection You can view or change the router’s Internet connection settings. Specify an Internet connection without a login Note: For information about WAN port aggregation, see Manage the WAN preference on page 70.

  • Page 29: Specify An Internet Connection That Uses A Login

    Orbi Quad-Band Mesh WiFi 6E System 9. Select a Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 30 Orbi Quad-Band Mesh WiFi 6E System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page displays.

  • Page 31: Manage An Ipv6 Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System 14. Select a Router MAC Address radio button: • Use Default Address. Use the default MAC address. • Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.

  • Page 32: Use Auto Detection For An Ipv6 Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System The BASIC Home page displays. 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select the IPv6 connection type: • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.
  • Page 33 Orbi Quad-Band Mesh WiFi 6E System The IPv6 page displays. 5. From the Internet Connection Type menu, select Auto Detect. The page adjusts. The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. •...

  • Page 34: Use Auto Configuration For An Ipv6 Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System Use auto configuration for an IPv6 Internet connection To set up an IPv6 Internet connection through auto configuration: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 35: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System 8. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 36 Orbi Quad-Band Mesh WiFi 6E System 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field.

  • Page 37: Set Up An Ipv6 Pass-Through Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System 11. Click the Apply button. Your settings are saved. Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
  • Page 38 Orbi Quad-Band Mesh WiFi 6E System The BASIC Home page displays. 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: •...

  • Page 39: Set Up An Ipv6 Dhcp Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 40: Set Up An Ipv6 Pppoe Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System 8. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 41 Orbi Quad-Band Mesh WiFi 6E System 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select PPPoE. The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.

  • Page 42: Set Up An Ipv6 6Rd Tunnel Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System 8. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 43 Orbi Quad-Band Mesh WiFi 6E System To set up an IPv6 6rd tunnel Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 44: Change The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 45 Table 5. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.

  • Page 46: Chapter 4 Control Access To The Internet

    The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Manage NETGEAR Armor • Allow or block access to your network • Manage network access control lists •...

  • Page 47: Manage Netgear Armor

    You can manage NETGEAR Armor from the Orbi app. Allow or block access to your network If you did not enable NETGEAR Smart Parental Controls (SPC) in the Orbi app, you can use access control in the router web interface to allow or block access to your network.

  • Page 48: Manage Network Access Control Lists

    Your settings are saved. Manage network access control lists If you did not enable NETGEAR Smart Parental Controls (SPC) in the Orbi app, you can use the router web interface to manage network access control lists (ACLs) to block or allow access of devices to your network.

  • Page 49: Use Keywords To Block Internet Sites

    Orbi Quad-Band Mesh WiFi 6E System The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. 6. Click the View list of allowed devices not currently connected to the network link.

  • Page 50: Delete Keywords That Are Used To Block Internet Sites

    Orbi Quad-Band Mesh WiFi 6E System 6. In the Type keyword or domain name here field, enter a keyword or domain that you want to block. For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.

  • Page 51: Avoid Blocking On A Trusted Computer

    Orbi Quad-Band Mesh WiFi 6E System 6. Click the Apply button. Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address.
  • Page 52 Orbi Quad-Band Mesh WiFi 6E System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 53: Schedule When To Block Internet Sites And Services

    Orbi Quad-Band Mesh WiFi 6E System 10. Click the Add button. Your settings are saved. Schedule when to block Internet sites and services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use keywords to block Internet sites on page 49 and Block services from the Internet on page 51.
  • Page 54 Orbi Quad-Band Mesh WiFi 6E System To set up email notifications: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 55 Orbi Quad-Band Mesh WiFi 6E System 11. To send logs based on a schedule, specify these settings: • From Send logs according to this schedule menu, select the schedule type. • From the Day menu, select the day. • From the Time menu, select the time, and select the am or pm radio button. 12.

  • Page 56: Chapter 5 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • About the WiFi networks • Manage the settings for the main WiFi network • Manage WiFi settings for the 6 GHz-only WiFi network • Manage IoT WiFi settings • Set up a guest WiFi network •...

  • Page 57: About The Wifi Networks

    Orbi Quad-Band Mesh WiFi 6E System About the WiFi networks The router provides four WiFi networks: • Main network: The main WiFi network of the router broadcasts simultaneously in the 2.4 GHz, 5 GHz, and 6 GHz radio bands. The router supports automatic bandsteering between these three radio bands in the main WiFi network.

  • Page 58: Manage The Settings For The Main Wifi Network

    Orbi Quad-Band Mesh WiFi 6E System Manage the settings for the main WiFi network The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label.

  • Page 59: Change The Name Of The Main Wifi Network

    Orbi Quad-Band Mesh WiFi 6E System 4. Select Wireless. The Wireless Setup page displays. 5. In the Enable AX section, select or clear the following check boxes: • Enable 2.4 GHz: Selecting the check box enables the AX feature for the 2.4 GHz radio band.

  • Page 60: Change The 2.4 Ghz, 5 Ghz, Or 6 Ghz Wifi Channel

    Orbi Quad-Band Mesh WiFi 6E System Change the 2.4 GHz, 5 GHz, or 6 GHz WiFi channel You can change the 2.4 GHz, 5 GHz, or 6 GHz WiFi channel. In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers).

  • Page 61: Change The Wifi Password Or Security Option For The Main Wifi Network

    Orbi Quad-Band Mesh WiFi 6E System Change the WiFi password or security option for the main WiFi network The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label.

  • Page 62: Manage Wifi Settings For The 6 Ghz-Only Wifi Network

    Orbi Quad-Band Mesh WiFi 6E System Manage WiFi settings for the 6 GHz-only WiFi network The router supports a separate 6 GHz-only WiFi network, that is, separate from the 6 GHz band in the main WiFi network. For this separate 6 GHz WiFi network, you can enable or disable the WiFi broadcast, change the WiFi network name, and change the password.

  • Page 63: Change The Wifi Network Name For The 6 Ghz-Only Network

    Orbi Quad-Band Mesh WiFi 6E System Change the WiFi network name for the 6 GHz-only network To change the WiFi network name (SSID) for the 6 GHz-only network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 64: Manage Iot Wifi Settings

    Orbi Quad-Band Mesh WiFi 6E System Enter a text string from 8 to 127 characters. 6. Write down the new password and keep it in a secure place for future reference. 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. Manage IoT WiFi settings You can enable or disable the Internet of things (IoT) WiFi network, change the IoT WiFi radio band, change the IoT WiFi network name, and change the IoT WiFi password or...

  • Page 65: Change The Wifi Radio Band For The Iot Network

    Orbi Quad-Band Mesh WiFi 6E System Change the WiFi radio band for the IoT network To change the WiFi radio band fort the IoT network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 66: Change The Wifi Password Or Security Option For The Iot Network

    Orbi Quad-Band Mesh WiFi 6E System The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place. 6.

  • Page 67: Set Up A Guest Wifi Network

    Orbi Quad-Band Mesh WiFi 6E System Set up a guest WiFi network To set up a guest WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 68: Change Your Region

    Orbi Quad-Band Mesh WiFi 6E System For WPA and WPA2, it is a text string from 8 to 63 characters. For WPA3, it is a text string from 8 to 127 characters. 9. Write down the new password and keep it in a secure place for future reference. 10.
  • Page 69 Orbi Quad-Band Mesh WiFi 6E System To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 70: Manage The Wan Preference

    Orbi Quad-Band Mesh WiFi 6E System ALG is enabled. For this reason, the router provides the option to disable the SIP ALG. 6. Click the Apply button. Your settings are saved. Manage the WAN preference By default, your router’s WAN preference is set to use the 10G Internet port, and you can connect a modem to the 10G Internet port.

  • Page 71: Change The Wan Preference Back To The Internet Port

    Orbi Quad-Band Mesh WiFi 6E System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. d. Select ADVANCED > Setup > Internet Setup. The Internet Setup page displays.

  • Page 72: Manage Dynamic Dns

    DNS service does not work because private addresses are not routed on the Internet. Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 73: Specify A Dynamic Dns Account That You Already Created

    9. For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 74: Change The Dynamic Dns Settings

    Orbi Quad-Band Mesh WiFi 6E System 12. Click the Apply button. Your settings are saved. 13. To verify that your Dynamic DNS service is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Change the Dynamic DNS settings To change your settings: 1.

  • Page 75: Change The Router's Device Name

    Orbi Quad-Band Mesh WiFi 6E System The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that the router forwards the traffic to one computer on your network.

  • Page 76: Change The Lan Tcp/Ip Settings

    Orbi Quad-Band Mesh WiFi 6E System 4. Select ADVANCED > Setup > Device Name. The Device Name page displays. 5. In the Device Name field, type a new name. 6. Click the Apply button. Your settings are saved. Change the LAN TCP/IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 77: Use The Router As A Dhcp Server

    Orbi Quad-Band Mesh WiFi 6E System 7. Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives.
  • Page 78 Orbi Quad-Band Mesh WiFi 6E System To use the router as a DHCP server and specify the pool of IP addresses that the router assigns: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 79: Disable The Dhcp Server Feature In The Router

    Orbi Quad-Band Mesh WiFi 6E System Disable the DHCP server feature in the router By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

  • Page 80: Reserve An Ip Address

    Orbi Quad-Band Mesh WiFi 6E System Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 81: Delete A Reserved Ip Address Entry

    Orbi Quad-Band Mesh WiFi 6E System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 82: Manage Custom Static Routes

    Orbi Quad-Band Mesh WiFi 6E System Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: •...

  • Page 83: Edit A Static Route

    Orbi Quad-Band Mesh WiFi 6E System 4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.

  • Page 84: Delete A Static Route

    Orbi Quad-Band Mesh WiFi 6E System The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved.

  • Page 85: Enable Or Disable Wi-Fi Multimedia Quality Of Service

    Orbi Quad-Band Mesh WiFi 6E System 20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum supported speed for the WiFi mode. 20/40 MHz coexistence does not apply to the 5 GHz and 6 GHz radios. To enable or disable 20/40 MHz coexistence for the 2.4 GHz radio: 1.

  • Page 86: Change The Cts/Rts Threshold And Preamble Mode For A Radio.86

    Orbi Quad-Band Mesh WiFi 6E System To enable or disable WMM QoS: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 87 Orbi Quad-Band Mesh WiFi 6E System CAUTION: Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of a radio unexpectedly. IMPORTANT: If the smart connect feature is enabled, the CTS/RTS threshold and preamble mode apply to both radios.

  • Page 88: Change The Transmission Power Control

    Orbi Quad-Band Mesh WiFi 6E System Change the Transmission Power Control By default, your router’s transmission power is set to 100%. This allows your router to give you whole home WiFi coverage. If you don’t need whole home WiFi coverage, and you also want to save power consumption while using your router, you can lower the transmission power of your router.
  • Page 89 Orbi Quad-Band Mesh WiFi 6E System To set up the Orbi router as an AP after you set up your Internet connection: 1. Use an Ethernet cable to connect the Internet port of the Orbi router to a LAN port on your existing gateway or modem router.

  • Page 90: Set Up Router Mode

    Orbi Quad-Band Mesh WiFi 6E System Set up router mode If you set up your router as an access point, you can change it back to a router. To change the Orbi router mode back to router mode. 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 91: Improve Network Connections With Universal Plug And Play

    Orbi Quad-Band Mesh WiFi 6E System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.

  • Page 92: Set Up A Bridge For A Port Group Or Vlan Tag Group

    Orbi Quad-Band Mesh WiFi 6E System The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic.

  • Page 93: Set Up A Bridge For A Vlan Tag Group

    Orbi Quad-Band Mesh WiFi 6E System A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service. To configure a port group and enable the bridge: 1.
  • Page 94 Orbi Quad-Band Mesh WiFi 6E System You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group. To add a VLAN tag group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 95 Orbi Quad-Band Mesh WiFi 6E System 10. Click the Apply button. Your settings are saved. Specify Network Settings User Manual...

  • Page 96: Chapter 6 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset •...

  • Page 97: Update The Router And Satellite Firmware

    Orbi Quad-Band Mesh WiFi 6E System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.

  • Page 98: Manually Update Firmware

    Orbi device to finish updating before updating your next Orbi device. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite.

  • Page 99: Manually Update Router Firmware

    Orbi Quad-Band Mesh WiFi 6E System The Orbi satellite Firmware Update window opens. 7. If the browser asks you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk.

  • Page 100: Change The Admin Password

    Orbi Quad-Band Mesh WiFi 6E System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network.

  • Page 101: Reset The Admin Password

    Orbi Quad-Band Mesh WiFi 6E System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 102: Always Use Https To Access The Router

    This is expected behavior. You can proceed, or add an exception for the security warning. For more information, visit https://kb.netgear.com/000062980/what-to-do-incase-of-security-message. To require HTTPS connections: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 103: View Router Status And Usage Information

    Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. View router status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.

  • Page 104: Check The Internet Connection Status

    Orbi Quad-Band Mesh WiFi 6E System The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following information: Status.

  • Page 105: View And Manage Logs Of Router Activity

    Orbi Quad-Band Mesh WiFi 6E System 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. •...

  • Page 106: View Devices Connected To The Network Or Edit Device Information

    Orbi Quad-Band Mesh WiFi 6E System The Logs page displays the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. •...

  • Page 107: Edit Device Information On The Attached Devices Page

    Orbi Quad-Band Mesh WiFi 6E System The Attached Devices page displays the following information in the Connected Devices section: • Status: Displays only if you enable network access control (see Allow or block access to your network on page 47). The field displays if a device is allowed or blocked.

  • Page 108: View Satellites Connected To The Network Or Edit Satellite Information

    Orbi Quad-Band Mesh WiFi 6E System 6. To change the device model, enter a new model in the Device Model field. 7. To change the device name, enter a new name in the Device Name field. 8. To change the device type, select a device from the Device Type menu. 9.

  • Page 109: Edit Satellite Information That Displays On The Attached Devices Page

    Orbi Quad-Band Mesh WiFi 6E System • Connection Type: This section displays how the satellite is connected to the Orbi network through a wired Ethernet connection or a 2.4 GHz, 5 GHz, or a 6 GHz WiFi connection. • Connected Orbi: This section displays the Orbi router or satellite that the satellite is connected to.

  • Page 110: View The Satellite Status

    Orbi Quad-Band Mesh WiFi 6E System View the satellite status To view your satellite’s status, it must be connected to your Orbi network. To view your satellite’s status: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 111: Monitor Internet Traffic

    Orbi Quad-Band Mesh WiFi 6E System 4. Select Speedtest. The Speedtest page displays. 5. Click the Take a Speedtest button. Your Internet’s download and upload speeds display. Monitor Internet traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port.

  • Page 112: Change The Ntp Server

    Traffic Status button. Change the NTP server By default, the router uses the NETGEAR Network Time Protocol (NTP) server to sync the network time. You can change the NTP server to your preferred NTP server. To change the NTP server to your preferred NTP server: 1.

  • Page 113: Set The Time Zone

    Orbi Quad-Band Mesh WiFi 6E System 6. Enter the NTP server domain name or IP address in the Primary NTP server field. 7. Click the Apply button. Your settings are saved. Set the time zone To set your time zone manually: 1.

  • Page 114: Back Up Settings

    Orbi Quad-Band Mesh WiFi 6E System Back up settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 115: Erase The Current Configuration Settings

    Orbi Quad-Band Mesh WiFi 6E System WARNING: Do not interrupt the reboot process. Erase the current configuration settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network. To erase the configuration settings: 1.

  • Page 116: Chapter 7 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •...

  • Page 117: Manage Port Forwarding To A Local Server

    Orbi Quad-Band Mesh WiFi 6E System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 118: Add A Custom Port Forwarding Service

    Orbi Quad-Band Mesh WiFi 6E System The service displays in the table. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.

  • Page 119: Edit A Port Forwarding Service

    Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. The service is now in the table on the Port Forwarding / Port Triggering page. Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 120: Delete A Port Forwarding Entry

    Orbi Quad-Band Mesh WiFi 6E System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 121: Application Example: Make A Local Web Server Public

    Orbi Quad-Band Mesh WiFi 6E System 5. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or WiFi device that sent the web page request. Application example: Make a local web server public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.

  • Page 122: Add A Port Triggering Service

    Orbi Quad-Band Mesh WiFi 6E System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 123: Disable Port Triggering Or Change The Time-Out Period

    Orbi Quad-Band Mesh WiFi 6E System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period.
  • Page 124 Orbi Quad-Band Mesh WiFi 6E System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”...

  • Page 125: Chapter 8 Use Openvpn To Access Your Network

    Use OpenVPN to Access Your Network You can use OpenVPN software to remotely access your router with virtual private networking (VPN). This chapter explains how to install and use OpenVPN software to set up a VPN tunnel. The chapter contains the following sections: •...

  • Page 126: About Vpn Connections

    • To use a DDNS service, register for a DDNS account with a host name. You use the host name to access your network. The router supports these DDNS accounts: NETGEAR, No-IP, and Dyn. For more information, see Manage Dynamic DNS on page 72.

  • Page 127: Enable Openvpn Service In The Router

    Orbi Quad-Band Mesh WiFi 6E System If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. For information about changing the LAN settings on the router, see Change the LAN TCP/IP settings on page 76.

  • Page 128: Install Openvpn Software On A Vpn Client

    Orbi Quad-Band Mesh WiFi 6E System The default port number for TUN mode is 12973. The TUN port number is used in the .ovpn file of the OpenVPN configuration software package for Mac and non-Windows clients. 7. To change the TAP mode settings, do the following: •...

  • Page 129: Install Openvpn Software On A Windows-Based Computer

    Orbi Quad-Band Mesh WiFi 6E System Install OpenVPN software on a Windows-based computer You must install both the OpenVPN client utility and OpenVPN configuration files on each Windows-based computer where you want to use a VPN connection to your router. To download and install the OpenVPN client utility and OpenVPN configuration files on a Windows-based computer: 1.

  • Page 130: Install Openvpn Software On A Mac Computer

    Orbi Quad-Band Mesh WiFi 6E System 11. Modify the VPN interface name to NETGEAR-VPN: a. If your computer is running Windows 10, select Control Panel > Network and Sharing Center > Change adapter settings. If your computer is running another Windows version, find the page that lets you change the adapter settings.

  • Page 131: Install Openvpn Software On An Ios Device

    Orbi Quad-Band Mesh WiFi 6E System 7. Make sure that the Enable VPN Service check box is selected. For more information about the VPN configuration for the router, see Enable OpenVPN service in the router on page 127. 8. Click the For MacOSX button to download the router’s OpenVPN configuration files to your Mac computer.

  • Page 132: Install Openvpn Software On An Android Device

    Orbi Quad-Band Mesh WiFi 6E System If you download the configuration files to your computer, unzip the files, and send them your iOS device. 8. On your iOS device, do the following: a. Open the .ovpn file. b. If the OpenVPN Connect app does not start automatically, a list of apps might display: Select the OpenVPN Connect app.

  • Page 133: Use Vpn To Access Your Internet Service At Home

    Orbi Quad-Band Mesh WiFi 6E System If you download the configuration files to your computer, unzip the files, and send them your Android device. 8. On your Android device, open the .ovpn file and import it into the OpenVPN Connect app.

  • Page 134: Block Vpn Client Internet Access In The Router

    Orbi Quad-Band Mesh WiFi 6E System 5. Make sure that the Enable VPN Service check box is selected. For more information about the VPN configuration for the router, see Enable OpenVPN service in the router on page 127. 6. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet &...
  • Page 135 Orbi Quad-Band Mesh WiFi 6E System 7. Click the Apply button. Your settings are saved. Use OpenVPN to Access Your User Manual Network...

  • Page 136: Chapter 9 Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes the following sections: •...

  • Page 137: Quick Tips

    Orbi Quad-Band Mesh WiFi 6E System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3.

  • Page 138: You Cannot Log In To The Router

    Orbi Quad-Band Mesh WiFi 6E System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3.

  • Page 139: You Cannot Access The Internet

    Orbi Quad-Band Mesh WiFi 6E System You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working.

  • Page 140: Troubleshoot Internet Browsing

    Orbi Quad-Band Mesh WiFi 6E System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: Inform your ISP that you bought a new network device and ask them to use the router’s MAC address.

  • Page 141: Troubleshoot Pppoe

    Orbi Quad-Band Mesh WiFi 6E System Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2.

  • Page 142: Troubleshoot Your Network Using The Ping Utility

    Orbi Quad-Band Mesh WiFi 6E System • Does your WiFi-capable device support the security that you are using for your WiFi network (WPA3, WPA2, or WPA)? • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to an Ethernet port on the router.

  • Page 143: Test The Path From Your Computer To A Remote Device

    Orbi Quad-Band Mesh WiFi 6E System Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected •...
  • Page 144 Orbi Quad-Band Mesh WiFi 6E System • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.

  • Page 145: Appendix A Factory Settings And Technical Specifications

    Factory Settings and Technical Specifications This appendix covers the following topics: • Factory settings • Technical specifications...

  • Page 146: Factory Settings

    Your Orbi router or satellite resets, and returns to the factory default settings. Factory settings for Orbi router model RBRE960B The following table shows the factory default settings for Orbi router model RBRE960B. Table 6. Factory default settings for model RBRE960B...
  • Page 147 Orbi Quad-Band Mesh WiFi 6E System Table 6. Factory default settings for model RBRE960B (Continued) Feature Default Setting Time zone GMT for WW GMT -8 for NA and CN GMT +10 for AU GMT +9 for KO GMT +8 for PR...

  • Page 148: Factory Settings For Orbi Satellite Model Rbse960B

    Orbi Quad-Band Mesh WiFi 6E System Table 6. Factory default settings for model RBRE960B (Continued) Feature Default Setting RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 RF channel 6 GHz HE20: 33–233 (only fronthaul supported) HE40: 35–227...
  • Page 149 Orbi Quad-Band Mesh WiFi 6E System Table 7. Factory default settings for model RBSE960B (Continued) Feature Default Setting Time zone adjusted for daylight Disabled saving time SNMP Disabled Firewall Inbound (communications coming Disabled (except traffic on port 80, the HTTP port) in from the Internet) Outbound (communications going Enabled (all)

  • Page 150: Technical Specifications

    Technical specifications The following are the technical specifications for the Orbi router and satellite. Technical specifications for Orbi router model RBRE960B The following table shows the technical specifications for Orbi router model RBRE960B. Table 8. Technical specifications for model RBRE960B Feature...

  • Page 151: Technical Specifications For Orbi Satellite Model Rbse960B

    Orbi Quad-Band Mesh WiFi 6E System Table 8. Technical specifications for model RBRE960B (Continued) Feature Description Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz—1024-QAM support Radio 4 data encoding standards IEEE 802.11a/n/ac/ax 6 GHz—1024-QAM support Maximum number of computers...
  • Page 152 Orbi Quad-Band Mesh WiFi 6E System Table 9. Technical specifications for model RBSE960B (Continued) Feature Description Electromagnetic emissions FCC Part 15, Subpart B, Class B IECS-003, Class B EN 55032, EN 55035, Class B AS/NZS CISPR 32, Class B Compatible with 10BASE-T, 100BASE-TX, 1000BASE-T, or RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.

This manual is also suitable for:

Rbse960b

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