NETGEAR RBRE960 User Manual
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NETGEAR RBRE960 User Manual

Orbi quad-band mesh wifi 6e system
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User Manual
Orbi Quad-Band Mesh WiFi 6E System
Orbi WiFi 6E Router Model RBRE960
Orbi WiFi 6E Satellite Model RBSE960
December 2021
202-12189-02
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR RBRE960

  • Page 1 User Manual Orbi Quad-Band Mesh WiFi 6E System Orbi WiFi 6E Router Model RBRE960 Orbi WiFi 6E Satellite Model RBSE960 NETGEAR, Inc. December 2021 350 E. Plumeria Drive 202-12189-02 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    WiFi connection................18 WiFi connection using WPS............19 Types of logins..................19 Set up and manage with the NETGEAR Orbi app......20 Use a web browser to access the router..........20 Use the automatic Internet setup option........21 Log in to the Orbi router web interface........22 Change the language................23...
  • Page 4 Orbi Quad-Band Mesh WiFi 6E System Set up an IPv6 pass-through Internet connection......35 Set up an IPv6 fixed Internet connection........35 Set up an IPv6 DHCP Internet connection........36 Set up an IPv6 PPPoE Internet connection........38 Change the MTU size.................40 Chapter 4 Control Access to the Internet Allow or block access to your network..........43 Use keywords to block Internet sites..........44 Delete keywords that are used to block Internet sites....45...
  • Page 5 Orbi Quad-Band Mesh WiFi 6E System Use the router as a DHCP server............70 Disable the DHCP server feature in the router.......72 Manage reserved LAN IP addresses..........72 Reserve an IP address..............73 Edit a reserved IP address............73 Delete a reserved IP address entry..........74 Manage custom static routes............75 Set up a static route...............75 Edit a static route................76...
  • Page 6 Orbi Quad-Band Mesh WiFi 6E System Edit satellite information that displays on the Attached Devices page....................100 Monitor Internet traffic..............101 Manage the router configuration file..........102 Back up settings................103 Restore configuration settings...........103 Erase the current configuration settings........104 Chapter 7 Customize Internet Traffic Rules for Ports Manage port forwarding to a local server........106 Set up port forwarding to a local server........106 Add a custom port forwarding service........107...
  • Page 7 Test the path from your computer to a remote device...132 Chapter 10 Factory Settings and Technical Specifications Factory settings.................135 Factory settings for Orbi router model RBRE960....135 Factory settings for Orbi satellite model RBSE960....137 Technical specifications..............139 Technical specifications for Orbi router model RBRE960..139...

  • Page 8: Chapter 1 Overview

    For more information about the topics covered in this manual, visit the support website at https://www.netgear.com/support/. Note: This manual might refer to the Orbi router (model RBRE960) as the router and refer to the Orbi satellite (model RBSE960) as the satellite.

  • Page 9: Orbi Router Overview

    Orbi Quad-Band Mesh WiFi 6E System Orbi router overview The following sections are an overview of the Orbi router hardware features and LED behavior. Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. Orbi router front and back views 1.

  • Page 10: Orbi Router Led Behavior

    Orbi Quad-Band Mesh WiFi 6E System 7. Power LED: For more information about the Power LED behavior, see Orbi router LED behavior on page 10. 8. Reset button: Use the Reset button to restart (reboot) the router or reset the router to its factory default settings: •...

  • Page 11: Orbi Satellite Overview

    Orbi Quad-Band Mesh WiFi 6E System Table 2. Router LED behavior (Continued) LED color Description Solid magenta The router is not connected to the Internet. The router connected to the Internet and is working normally. Orbi satellite overview The following sections are an overview of the Orbi satellite hardware features and LED behavior.

  • Page 12: Orbi Satellite Led Behavior

    Orbi Quad-Band Mesh WiFi 6E System a wired backhaul connection. For more information, see Set up an Ethernet backhaul connection on page 16. 4. Gigabit Ethernet ports 1–3: You can connect a LAN device to each of the three Gigabit Ethernet RJ-45 LAN ports. 5.

  • Page 13: Router And Satellite Labels

    Orbi Quad-Band Mesh WiFi 6E System Table 4. Satellite LED behavior LED color Description Pulsing white The satellite is powering up. Solid blue The satellite connected to the router and the connection is good. The LED lights blue for three minutes and then turns off. Solid amber The satellite connected to the router and the connection is fair.

  • Page 14: Connect Your Router

    Orbi Quad-Band Mesh WiFi 6E System Connect your router Power on your router and connect it to a modem. To connect your router to a model: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

  • Page 15: Place Your Orbi Satellite

    Orbi Quad-Band Mesh WiFi 6E System Place your Orbi satellite Your Orbi satellite must be within range of your Orbi router’s WiFi signal for it to sync with your router. Use your satellite's LED to help you determine where to place your satellite.

  • Page 16: Set Up An Ethernet Backhaul Connection

    Orbi Quad-Band Mesh WiFi 6E System Set up an Ethernet backhaul connection Your Orbi satellite automatically connects wirelessly to your Orbi router to create a wireless backhaul. Your satellite and router also support Ethernet backhaul, which means that you can use an Ethernet cable to connect your satellite to your router. To set up an Ethernet backhaul connection, connect the 2.5G Ethernet port on the satellite to the 2.5G Ethernet port on the router with an Ethernet cable.

  • Page 17: Chapter 2 Connect To The Network And Access The Router

    Router This chapter contains the following sections: • Connect to the network • Types of logins • Set up and manage with the NETGEAR Orbi app • Use a web browser to access the router • Change the language...

  • Page 18: Connect To The Network

    Orbi Quad-Band Mesh WiFi 6E System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 19: Wifi Connection Using Wps

    WiFi network name (SSID) and network key (password) for WiFi access. This information is on the router label and the satellite label. • NETGEAR account login. The free NETGEAR account that you need to register your router and manage your subscriptions. If you do not own a NETGEAR account, you can create one using the NETGEAR Orbi app.

  • Page 20: Set Up And Manage With The Netgear Orbi App

    Set up and manage with the NETGEAR Orbi You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.

  • Page 21: Use The Automatic Internet Setup Option

    Orbi Quad-Band Mesh WiFi 6E System Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.

  • Page 22: Log In To The Orbi Router Web Interface

    • Contact your ISP to verify that you are using the correct configuration information. • See Troubleshooting on page 125. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface.

  • Page 23: Change The Language

    Orbi Quad-Band Mesh WiFi 6E System Change the language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 24: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...

  • Page 25: Manually Set Up The Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System Manually set up the Internet connection You can view or change the router’s Internet connection settings. Specify an Internet connection without a login To specify the Internet connection settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 26: Specify An Internet Connection That Uses A Login

    Orbi Quad-Band Mesh WiFi 6E System 9. Select a Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
  • Page 27 Orbi Quad-Band Mesh WiFi 6E System 6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP. 7. In the Login field, enter the login name your ISP gave you. This login name is often an email address. 8.

  • Page 28: Manage An Ipv6 Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System 16. Click the Test button to test your Internet connection. Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.

  • Page 29: Use Auto Detection For An Ipv6 Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections: • Use auto detection for an IPv6 Internet connection on page 29 • Use auto configuration for an IPv6 Internet connection on page 30 •...

  • Page 30: Use Auto Configuration For An Ipv6 Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 31: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 32 Orbi Quad-Band Mesh WiFi 6E System To set up an IPv6 Internet connection by using a 6to4 tunnel: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 33: Set Up An Ipv6 6Rd Tunnel Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System This setting specifies how the router assigns IPv6 addresses to the devices on your home network. 9. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address.
  • Page 34 Orbi Quad-Band Mesh WiFi 6E System The IPv6 page displays. 5. In the Internet Connection Type menu, select 6rd Tunnel. The page adjusts. The router automatically detects the information in the following sections: • 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection.

  • Page 35: Set Up An Ipv6 Pass-Through Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.

  • Page 36: Set Up An Ipv6 Dhcp Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface.
  • Page 37 Orbi Quad-Band Mesh WiFi 6E System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 38: Set Up An Ipv6 Pppoe Internet Connection

    Orbi Quad-Band Mesh WiFi 6E System 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 39 Orbi Quad-Band Mesh WiFi 6E System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 40: Change The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 41 Table 5. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.

  • Page 42: Chapter 4 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Allow or block access to your network • Use keywords to block Internet sites •...

  • Page 43: Allow Or Block Access To Your Network

    Orbi Quad-Band Mesh WiFi 6E System Allow or block access to your network You can use access control to block access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 44: Use Keywords To Block Internet Sites

    Orbi Quad-Band Mesh WiFi 6E System 8. To view a list of allowed or blocked devices that are not connected, click one of the following links: • View list of allowed devices not currently connected to the network • View list of blocked devices not currently connected to the network The list displays.

  • Page 45: Delete Keywords That Are Used To Block Internet Sites

    Orbi Quad-Band Mesh WiFi 6E System For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7.

  • Page 46: Avoid Blocking On A Trusted Computer

    Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address.
  • Page 47 Orbi Quad-Band Mesh WiFi 6E System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 48: Manage Network Access Control Lists

    Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. Manage network access control lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 49: Set Up Security Event Email Notifications

    Orbi Quad-Band Mesh WiFi 6E System To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 50 Orbi Quad-Band Mesh WiFi 6E System The E-mail page displays. 5. Select the Turn Email Notification On check box. 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent.

  • Page 51: Chapter 5 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • Manage the WiFi settings • Manage 6 GHz WiFi settings • Manage IoT WiFi settings • Set up a guest WiFi network • Change your region • View or change WAN settings •...

  • Page 52: Manage The Wifi Settings

    Orbi Quad-Band Mesh WiFi 6E System Manage the WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label.

  • Page 53: Change The Wifi Network Name

    Orbi Quad-Band Mesh WiFi 6E System 6. Click the Apply button. Your settings are saved. Change the WiFi network name To change the WiFi network name (SSID): 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 54: Change The Wifi Password Or Security Option

    Orbi Quad-Band Mesh WiFi 6E System To change the WiFi channel: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin.

  • Page 55: Manage 6 Ghz Wifi Settings

    Orbi Quad-Band Mesh WiFi 6E System 4. Select Wireless. The Wireless Settings page displays. 5. In the Security Options section, select a radio button: • WPA2-PSK [AES] + WPA3-Personal [SAE] • WPA3-Personal [SAE] 6. In the Password (Network Key) field, enter the network key (password) that you want to use.

  • Page 56: Change The 6 Ghz Wifi Network Name

    Orbi Quad-Band Mesh WiFi 6E System Selecting the check box enables the 6 GHz WiFi network. Clearing this check box disables the 6 GHz WiFi network. 6. Click the Apply button. Your settings are saved. Change the 6 GHz WiFi network name To change the 6 GHz WiFi network name (SSID): 1.

  • Page 57: Manage Iot Wifi Settings

    Orbi Quad-Band Mesh WiFi 6E System The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. 5. In the 6G Wireless Settings section, create a new password (network key) by entering it in the Password (Network Key) field. Enter a text string from 8 to 127 characters.

  • Page 58: Change The Iot Wifi Band

    Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. Change the IoT WiFi band To change the IoT WiFi band: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.

  • Page 59: Change The Iot Wifi Password Or Security Option

    Orbi Quad-Band Mesh WiFi 6E System 4. Select Wireless. 5. Enter a new name in the IoT Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.

  • Page 60: Set Up A Guest Wifi Network

    Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. The router sends the new settings to the satellite. Set up a guest WiFi network To set up a guest WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 61: Change Your Region

    Orbi Quad-Band Mesh WiFi 6E System 8. In the Password (Network Key) field, enter the network key (password) that you want to use. For WPA and WPA2, it is a text string from 8 to 63 characters. For WPA3, it is a text string from 8 to 127 characters.
  • Page 62 Orbi Quad-Band Mesh WiFi 6E System To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 63: Manage The Wan Preference

    Orbi Quad-Band Mesh WiFi 6E System ALG is enabled. For this reason, the router provides the option to disable the SIP ALG. 6. Click the Apply button. Your settings are saved. Manage the WAN preference By default, your router's WAN preference is set to use the 10G Internet port, and you can connect a modem to the 10G Internet port.

  • Page 64: Change The Wan Preference Back To The Internet Port

    Orbi Quad-Band Mesh WiFi 6E System e. In the WAN Preference section, select the WAN aggregation (10 Gpbs + 2.5 Gbps, LACP-IEEE802.3ad) radio button. f. Click the Apply button. Your settings are saved. 3. Connect the 10G Internet port and the 2.5G Ethernet port on your router to two Ethernet ports on your modem.

  • Page 65: Set Up A New Dynamic Dns Account

    11. To agree to the terms of service, select the check box above the Register button. 12. Click the Register button. 13. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. 14. To check that Dynamic DNS is enabled in the router, click the Show Status button.

  • Page 66: Specify A Dynamic Dns Account That You Already Created

    9. For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 67: Change The Dynamic Dns Settings

    Orbi Quad-Band Mesh WiFi 6E System Change the Dynamic DNS settings To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 68: Change The Router's Device Name

    Orbi Quad-Band Mesh WiFi 6E System To set up a default DMZ server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 69: Change The Lan Tcp/Ip Settings

    Orbi Quad-Band Mesh WiFi 6E System 6. Click the Apply button. Your settings are saved. Change the LAN TCP/IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: •...

  • Page 70: Use The Router As A Dhcp Server

    Orbi Quad-Band Mesh WiFi 6E System Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives. •...
  • Page 71 Orbi Quad-Band Mesh WiFi 6E System To use the router as a DHCP server and specify the pool of IP addresses that the router assigns: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 72: Disable The Dhcp Server Feature In The Router

    Orbi Quad-Band Mesh WiFi 6E System Disable the DHCP server feature in the router By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

  • Page 73: Reserve An Ip Address

    Orbi Quad-Band Mesh WiFi 6E System Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 74: Delete A Reserved Ip Address Entry

    Orbi Quad-Band Mesh WiFi 6E System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 75: Manage Custom Static Routes

    Orbi Quad-Band Mesh WiFi 6E System Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: •...

  • Page 76: Edit A Static Route

    Orbi Quad-Band Mesh WiFi 6E System 4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.

  • Page 77: Delete A Static Route

    Orbi Quad-Band Mesh WiFi 6E System The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved.

  • Page 78: Enable Or Disable Wi-Fi Multimedia Quality Of Service

    Orbi Quad-Band Mesh WiFi 6E System 20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum supported speed for the WiFi mode. 20/40 MHz coexistence does not apply to the 5 GHz radio. To enable or disable 20/40 MHz coexistence for the 2.4 GHz radio: 1.

  • Page 79: Change The Cts/Rts Threshold And Preamble Mode For A Radio.79

    Orbi Quad-Band Mesh WiFi 6E System To enable or disable WMM QoS: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
  • Page 80 Orbi Quad-Band Mesh WiFi 6E System CAUTION: Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of a radio unexpectedly. IMPORTANT: If the smart connect feature is enabled, the CTS/RTS threshold and preamble mode apply to both radios.

  • Page 81: Change The Transmission Power Control

    Orbi Quad-Band Mesh WiFi 6E System Change the Transmission Power Control By default, your router’s transmission power is set to 100%. This allows your router to give you whole home WiFi coverage. If you don’t need whole home WiFi coverage, and you also want to save power consumption while using your router, you can lower the transmission power of your router.

  • Page 82: Set Up Router Mode

    Orbi Quad-Band Mesh WiFi 6E System To set up the Orbi router as an AP after you set up your Internet connection: 1. Use an Ethernet cable to connect the Internet port of the Orbi router to a LAN port on your existing gateway or modem router.

  • Page 83: Generate A New Backhaul Password

    Orbi Quad-Band Mesh WiFi 6E System To change the Orbi router mode back to router mode. 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 84: Improve Network Connections With Universal Plug And Play

    Orbi Quad-Band Mesh WiFi 6E System The Advanced Wireless Settings page displays. 5. In the Backhaul Password section, click the Generate button. The router generates a new backhaul password. Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed.

  • Page 85: Set Up A Bridge For A Port Group Or Vlan Tag Group

    Orbi Quad-Band Mesh WiFi 6E System 7. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255.

  • Page 86: Set Up A Bridge For A Vlan Tag Group

    Orbi Quad-Band Mesh WiFi 6E System To configure a port group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
  • Page 87 Orbi Quad-Band Mesh WiFi 6E System To add a VLAN tag group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 88: Chapter 6 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset •...

  • Page 89: Update The Router And Satellite Firmware

    Orbi Quad-Band Mesh WiFi 6E System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.

  • Page 90: Manually Update Firmware

    Orbi device to finish updating before updating your next Orbi device. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite.

  • Page 91: Manually Update Router Firmware

    Orbi Quad-Band Mesh WiFi 6E System The Orbi satellite Firmware Update window opens. 7. If the browser asks you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk.

  • Page 92: Change The Admin Password

    Orbi Quad-Band Mesh WiFi 6E System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network.

  • Page 93: Reset The Admin Password

    Orbi Quad-Band Mesh WiFi 6E System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.

  • Page 94: View Router Status And Usage Information

    Orbi Quad-Band Mesh WiFi 6E System 7. Click the CONTINUE button. You are requested to set a new admin password and set new security questions. 8. Enter your new admin password, set new security questions and answers, and click the NEXT button. Your settings are saved.

  • Page 95: Check The Internet Connection Status

    Orbi Quad-Band Mesh WiFi 6E System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5.

  • Page 96: View The Satellite Status

    Orbi Quad-Band Mesh WiFi 6E System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 97: View And Manage Logs Of Router Activity

    Orbi Quad-Band Mesh WiFi 6E System The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens.

  • Page 98: View Devices Connected To The Network Or Edit Device Information

    Orbi Quad-Band Mesh WiFi 6E System 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.

  • Page 99: Edit Device Information On The Attached Devices Page

    Orbi Quad-Band Mesh WiFi 6E System 5. To update this page, click the Refresh button. Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1.

  • Page 100: Edit Satellite Information That Displays On The Attached Devices Page

    Orbi Quad-Band Mesh WiFi 6E System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.

  • Page 101: Monitor Internet Traffic

    Orbi Quad-Band Mesh WiFi 6E System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 102: Manage The Router Configuration File

    Orbi Quad-Band Mesh WiFi 6E System 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and then select one of the following options: No Limit.

  • Page 103: Back Up Settings

    Orbi Quad-Band Mesh WiFi 6E System Back up settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 104: Erase The Current Configuration Settings

    Orbi Quad-Band Mesh WiFi 6E System WARNING: Do not interrupt the reboot process. Erase the current configuration settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network. To erase the configuration settings: 1.

  • Page 105: Chapter 7 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •...

  • Page 106: Manage Port Forwarding To A Local Server

    Orbi Quad-Band Mesh WiFi 6E System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 107: Add A Custom Port Forwarding Service

    Orbi Quad-Band Mesh WiFi 6E System The service displays in the table. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.

  • Page 108: Edit A Port Forwarding Service

    Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. The service is now in the table on the Port Forwarding / Port Triggering page. Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

  • Page 109: Delete A Port Forwarding Entry

    Orbi Quad-Band Mesh WiFi 6E System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 110: Application Example: Make A Local Web Server Public

    Orbi Quad-Band Mesh WiFi 6E System 5. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or WiFi device that sent the web page request. Application example: Make a local web server public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.

  • Page 111: Add A Port Triggering Service

    Orbi Quad-Band Mesh WiFi 6E System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.

  • Page 112: Disable Port Triggering Or Change The Time-Out Period

    Orbi Quad-Band Mesh WiFi 6E System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period.
  • Page 113 Orbi Quad-Band Mesh WiFi 6E System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”...

  • Page 114: Chapter 8 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set up a VPN connection •...

  • Page 115: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address...

  • Page 116: Install Openvpn Software

    Orbi Quad-Band Mesh WiFi 6E System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973.
  • Page 117 Orbi Quad-Band Mesh WiFi 6E System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 115. 7.
  • Page 118 For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 119: Install Openvpn Software On Your Mac Computer

    Orbi Quad-Band Mesh WiFi 6E System c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.

  • Page 120: Install Openvpn Software On An Ios Device

    Orbi Quad-Band Mesh WiFi 6E System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 121: Use A Vpn Tunnel On Your Windows-Based Computer

    Orbi Quad-Band Mesh WiFi 6E System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
  • Page 122 Orbi Quad-Band Mesh WiFi 6E System established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.

  • Page 123: Use Vpn To Access Your Internet Service At Home

    Orbi Quad-Band Mesh WiFi 6E System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.

  • Page 124: Block Vpn Client Internet Access In The Router

    Orbi Quad-Band Mesh WiFi 6E System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back.

  • Page 125: Chapter 9 Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes the following sections: •...

  • Page 126: Quick Tips

    Orbi Quad-Band Mesh WiFi 6E System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3.

  • Page 127: You Cannot Log In To The Router

    Orbi Quad-Band Mesh WiFi 6E System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3.

  • Page 128: You Cannot Access The Internet

    Orbi Quad-Band Mesh WiFi 6E System You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working.

  • Page 129: Troubleshoot Internet Browsing

    Orbi Quad-Band Mesh WiFi 6E System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: Inform your ISP that you bought a new network device and ask them to use the router’s MAC address.

  • Page 130: Troubleshoot Pppoe

    Orbi Quad-Band Mesh WiFi 6E System Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2.

  • Page 131: Troubleshoot Your Network Using The Ping Utility

    Orbi Quad-Band Mesh WiFi 6E System • Does your WiFi-capable device support the security that you are using for your WiFi network (WPA3, WPA2, or WPA)? • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to an Ethernet port on the router.

  • Page 132: Test The Path From Your Computer To A Remote Device

    Orbi Quad-Band Mesh WiFi 6E System Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected •...
  • Page 133 Orbi Quad-Band Mesh WiFi 6E System • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.

  • Page 134: Chapter 10 Factory Settings And Technical Specifications

    Factory Settings and Technical Specifications This appendix covers the following topics: • Factory settings • Technical specifications...

  • Page 135: Factory Settings

    Your Orbi router or satellite resets, and returns to the factory default settings. Factory settings for Orbi router model RBRE960 The following table shows the factory default settings for Orbi router model RBRE960. Table 6. Factory default settings for model RBRE960...
  • Page 136 Orbi Quad-Band Mesh WiFi 6E System Table 6. Factory default settings for model RBRE960 (Continued) Feature Default Setting Time zone GMT for WW GMT -8 for NA and CN GMT +10 for AU GMT +9 for KO GMT +8 for PR...

  • Page 137: Factory Settings For Orbi Satellite Model Rbse960

    Orbi Quad-Band Mesh WiFi 6E System Table 6. Factory default settings for model RBRE960 (Continued) Feature Default Setting RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 RF channel 6 GHz HE20: 33–233 (only fronthaul supported) HE40: 35–227...
  • Page 138 Orbi Quad-Band Mesh WiFi 6E System Table 7. Factory default settings for model RBSE960 (Continued) Feature Default Setting Time zone adjusted for daylight Disabled saving time SNMP Disabled Firewall Inbound (communications coming Disabled (except traffic on port 80, the HTTP port) in from the Internet) Outbound (communications going Enabled (all)

  • Page 139: Technical Specifications

    Technical specifications The following are the technical specifications for the Orbi router and satellite. Technical specifications for Orbi router model RBRE960 The following table shows the technical specifications for Orbi router model RBRE960. Table 8. Technical specifications for model RBRE960 Feature...
  • Page 140 Orbi Quad-Band Mesh WiFi 6E System Table 8. Technical specifications for model RBRE960 (Continued) Feature Description WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and...

  • Page 141: Technical Specifications For Orbi Satellite Model Rbse960

    Orbi Quad-Band Mesh WiFi 6E System Table 8. Technical specifications for model RBRE960 (Continued) Feature Description 6 GHz operating frequency range Low-power access point (indoor U-NII-5 (5.925-6.425 GHz) only) U-NII-6 (6.425-6.525 GHz) U-NII-7 (6.525-6.875 GHz) Client connected to low-power U-NII-8 (6.875-7.125 GHz) access point 802.11 security...
  • Page 142 Orbi Quad-Band Mesh WiFi 6E System Table 9. Technical specifications for model RBSE960 (Continued) Feature Description Radio 1 data encoding standards IEEE® 802.11b/g/n/ax 2.4 GHz—1024-QAM support Radio 2 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz—1024-QAM support Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz—1024-QAM support Radio 4 data encoding standards...

This manual is also suitable for:

Rbse960

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