Zte Maven 2 User Manual
Zte Maven 2 User Manual

Zte Maven 2 User Manual

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Summary of Contents for Zte Maven 2

  • Page 1 User Guide...
  • Page 2 Copyright © 2017 ZTE CORPORATION. All rights reserved. ZTE, Maven, and the ZTE logos are trademarks of the ZTE Corporation. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T. No part of this publication may be excerpted, reproduced, translated or...
  • Page 3: Table Of Contents

    Contents Getting Started ..........7 Installing the Nano-SIM Card and the Battery .
  • Page 4 Protecting Your Phone With Screen Locks ....22 Protecting Your Phone With Screen Pinning ....23 Knowing the Basics .
  • Page 5 Checking Voicemail ......... . 56 Using Options During a Call .
  • Page 6 Messaging ............79 Opening the Messaging Screen .
  • Page 7 Gallery ............92 Opening the Gallery .
  • Page 8 Settings ............109 Wireless &...
  • Page 9: Getting Started

    Getting Started Installing the Nano-SIM Card and the Battery Power off your phone before installing or replacing the nano-SIM card. 1. Insert your fingernail into the slot at the bottom left of the back cover, and lift it up gently. 2.
  • Page 10: Installing A Microsdhc Card

    As you charge your phone, the screen will show you the exact battery level each time you wake up your phone. Note: To charge your ZTE Maven 2, you must use the USB cable and connector that is included with your phone. The ZTE Maven 2 cannot be charged with a standard micro-USB charger.
  • Page 11: Extending The Battery Life

    1. Connect the adapter to the charging port. 2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a charging icon, such as , appear in the Status Bar. 3. Disconnect the charger when the battery is fully charged.
  • Page 12: Setting Up Your Phone For The First Time

    Note: If the phone freezes or takes too long to respond, press and hold the Power key for about 10 seconds to restart the phone. Setting Up Your Phone for the First Time When you first power on your phone after you purchase it or reset it to factory settings (see Settings –...
  • Page 13: Using The Touch Screen

    2. Press and hold a blank area of the screen or to wake the phone, or • Press and hold to use Google voice commands. • Press and hold to open the front camera. • Double-tap a notification to open the related app. Note: If you have set an unlock pattern, PIN, or password for your phone (see Personalizing –...
  • Page 14 • Rotate the Screen – For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. Notes: • The Auto-rotate feature needs to be enabled for the screen orientation to automatically change. From the home screen, tap Settings Display When device is rotated Rotate the contents of the screen.
  • Page 15: Getting To Know Your Phone

    Getting to Know Your Phone Indicator Earpiece light Front camera Proximity and light sensor Volume key Power key Touch screen Home key Recent Back key apps key Charging/ USB port GETTING STARTED...
  • Page 16: Key Functions

    (Back) 3.5 mm headset port Back camera Flash Key Functions Function Press and hold to turn Airplane mode on or off, restart, or power off. Power key Press to change your phone to Sleep mode. Press to wake up your phone. Press to return to the home screen from any application or screen.
  • Page 17: Getting To Know The Home Screen

    Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more. Status and notification bar Widgets Wallpaper Shortcut Folder Primary shortcuts Extending the Home Screen...
  • Page 18 Adding a New Home Screen Panel: 1. Press and hold an empty area of the home screen. 2. Swipe left or right through the home screen thumbnails until you see . Tap to create a new home screen panel. Deleting a Home Screen Panel: 1.
  • Page 19: Personalizing

    Personalizing Changing the System Language Settings Languages & 1. From the home screen, tap input Languages. 2. To add a system language, tap Add a language and then the language you need. 3. Press and hold a language and move it to the top to switch to that language.
  • Page 20: Changing The Ringtone And Notification Sound

    Changing the Ringtone and Notification Sound You can customize the default ringtone for incoming calls, the default notification sound, and the default alarm ringtone. 1. From the home screen, tap Settings Sound. 2. Tap Phone ringtone, Default notification ringtone, or Default alarm ringtone.
  • Page 21: Adjusting Volumes

    Adjusting Volumes Settings Sound. 1. From the home screen, tap 2. Drag the sliders below Media volume, Alarm volume, Ring volume, and Notification volume to adjust the volume for each type of audio. Note: You can adjust the media volume when a media application is in use by pressing the Volume key.
  • Page 22: Using Do Not Disturb Mode

    Using Do Not Disturb Mode You can limit interruptions with Do not disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to. 1. From the home screen, tap Settings Sound Do not disturb.
  • Page 23: Applying New Wallpapers

    Notes: • To turn off Do not disturb mode quickly, press the Volume key and tap END NOW. • Do not disturb mode will not silence your alarms unless you select Total silence. • To set exceptions based on apps, from the home screen, tap Settings Notifications.
  • Page 24: Setting The Home Screen Transition Effect

    Setting the Home Screen Transition Effect 1. Press and hold an empty area of the home screen. 2. Tap Effects. 3. Tap an effect, and the phone will demonstrate how it works. Tap other effects until you find your favorite one. Changing the Screen Brightness 1.
  • Page 25: Protecting Your Phone With Screen Pinning

    • Tap Pattern to create a pattern that you must draw to unlock the screen. • Tap PIN or Password to set a numeric PIN or a password that you must enter to unlock the screen. 3. For Pattern, PIN, or Password lock, select whether or not to require it to start the device.
  • Page 26 Pinning a Screen 1. Ensure that screen pinning is turned on. 2. Open the app you want to keep in view. 3. Press the Recent apps key. 4. If there are many app tabs, swipe up to find on the front- most tab.
  • Page 27: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The Status Bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. Indicator What it means Indicator What it means Battery low EDGE connected...
  • Page 28: Managing Notifications

    Managing Notifications The Status Bar at the top of the home screen provides notification icons on the left side. Below are some of the icons you may see. Indicator What it means Indicator What it means New message Upcoming event New Email Incoming file via message(s)
  • Page 29: Responding To Or Removing A Notification

    Opening/Closing the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events, such as when music is playing. You can open the Notification Panel to view the details of notifications. • To open the Notification Panel, swipe your finger down on the home screen or from the top of the screen.
  • Page 30: Using Quick Settings

    Note: If you block notifications for an app, you may miss its important alerts and updates. The notifications of some apps cannot be blocked. Using Quick Settings The Quick Settings in the Notification Panel make it convenient to view or change the most common settings for your phone. Swipe down with two fingers from the top of the screen, or open the Notification Panel and drag the panel downward to view the following Quick Settings;...
  • Page 31 • Sync: Tap to turn auto-syncing of accounts data on or off. Press and hold to open the Accounts menu. (See Accounts – Configuring Account Sync.) • Do not disturb: Tap to turn on Do not disturb mode and select options.
  • Page 32: Managing Shortcuts And Widgets

    Managing Shortcuts and Widgets Adding Shortcuts and Widgets 1. From the home screen, tap to view apps. Or, to view widgets, press and hold an empty area of the home screen and select Widgets. 2. Swipe to browse the available apps or widgets. 3.
  • Page 33: Rearranging The Primary Shortcuts

    them. You can move or remove folders in the same way that you move or remove shortcuts. 1. Press and hold a shortcut on the home screen and drag it at the top left. 2. Release the shortcut. A new folder will be created with the shortcut inside.
  • Page 34: Google Keyboard

    Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard. Turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications. • Tap the alphabetic keys to enter letters. Press and hold some specific keys to enter associated accented letters or numbers.
  • Page 35: Gesture Typing

    • Tap to enter miniature icons, such as expressions, flags, and animals. • Tap to use Google voice typing. • Press and hold to change the input language or set up the Google Keyboard. • Press and hold and slide to to enable one-handed mode.
  • Page 36: Editing Text

    Notes: • Tap to type when you want to. If you want to enter a single letter, simply tap the key once. • Lift your finger at the end of the word. A space is added automatically when you begin to trace the next word. Google Voice Typing Google voice typing uses the Google voice recognition service to convert speech to text.
  • Page 37: Opening And Switching Apps

    • Replace text with the clipboard text: Select the text you want to replace, and then tap PASTE. • Insert clipboard text in the text field: Tap the tab below the cursor, and then tap PASTE. • Share text: Select the text you want to share, tap SHARE, and select a method.
  • Page 38 Using Two Apps in Split-Screen Mode You can work with two apps at the same time in split-screen mode. Note: Not all apps support split-screen mode. Method One: 1. Press the Recent apps key to view your recently used apps. 2.
  • Page 39: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Controlling Mobile Data Use To enable or disable data access: 1. From the home screen, tap Settings Mobile networks Mobile Networks. 2. Slide the Mobile Data switch to enable or disable mobile data use.
  • Page 40: Connecting To Wi-Fi

    Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet, depending on the Wi-Fi router and your surroundings. Turning Wi-Fi On and Connecting to a Wi-Fi Network Settings Wi-Fi. 1.
  • Page 41 To connect to a secured network, you first need to get the security details from the network’s administrator. Settings Wi-Fi. 1. From the home screen, tap 2. Slide the switch to the On position. 3. Tap Add network. 4. Enter the network SSID (name). If necessary, enter security or other network configuration details.
  • Page 42 4. Press the WPS button on the wireless router, and the access point will recognize your phone and add it to the network. Method Two: PIN 1. From the home screen, tap Settings Wi-Fi. 2. Slide the switch to the On position.
  • Page 43 • Install certificates: Install certificates needed for connecting to certain Wi-Fi networks. • Wi-Fi Direct: Use the Wi-Fi Direct feature. See Connecting to Networks and Devices – Connecting to Wi-Fi – Using Wi-Fi Direct. • WPS Push Button: Connect to a WPS network via the push button method.
  • Page 44: Connecting To Bluetooth Devices

    Sending data via Wi-Fi Direct: 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Wi-Fi Direct. The method may vary by application and data type. 3. Tap a device the phone has connected with. Connecting to Bluetooth Devices Bluetooth is a short-range wireless communication technology.
  • Page 45: Pairing With Another Bluetooth Device

    Pairing With Another Bluetooth Device 1. From the home screen, tap Settings Bluetooth. 2. Slide the switch to the On position if Bluetooth is off. Your phone automatically scans for and displays the IDs of all Refresh if you available Bluetooth devices in range. Tap want to scan again.
  • Page 46: Connecting To Your Computer Via Usb

    Sending Data via Bluetooth 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Tap a Bluetooth device the phone has paired with, or wait for it to search for new devices and tap one of them.
  • Page 47 • Install driver: Install the driver needed for some USB connection modes (such as MTP). You only need to install the driver on the same PC once. Note: You can also install the driver on the PC from the CD-ROM drive. •...
  • Page 48: Using The Microsdhc Card As Portable Or

    Using the microSDHC Card as Portable or Internal Storage You can use your microSDHC card as portable storage for photos, media, and other files so that you don’t lose them, or you can format the card for use as internal storage. Setting Up the microSDHC Card as Portable Storage When you install a microSDHC card that has not been used on your phone before, the phone will mount the card as portable...
  • Page 49 Setting Up the microSDHC Card as Internal Storage If your microSDHC card is new or doesn’t have content you want to keep, you can format the card and use it as part of the internal storage. If you move the microSDHC card to another device, it must be formatted before it can be used.
  • Page 50 Note: Whenever you move data between the internal storage and the microSDHC card, the destination is used to save new apps and personal data (such as photos and videos) and this destination is only accessible from a computer. Removing the microSDHC Card From Your Phone (Internal) If you need to remove the microSDHC card used as internal storage while the phone is on, you must unmount it first.
  • Page 51: Sharing Your Mobile Data Connection

    Caution: The formatting procedure erases all the data on the microSDHC card, after which files CANNOT be retrieved. Sharing Your Mobile Data Connection You can share your phone’s data capabilities through tethering or by activating the Wi-Fi hotspot. Sharing Your Mobile Data Connection via USB You can access the Internet on your computer via the USB tethering feature of your phone.
  • Page 52 4. Tap Bluetooth tethering. Your computer will begin sharing your phone’s data connection. Note: To stop sharing your data connection, tap Bluetooth tethering again. Sharing Your Mobile Data Connection as a Wi-Fi Hotspot You can share your phone’s data connection with other devices by turning your phone into a portable Wi-Fi hotspot.
  • Page 53: Connecting To Virtual Private Networks

    • Network name: Enter or edit a network SSID (name) that other devices see when scanning for Wi-Fi networks. • Channel: Choose a channel option. • Security: Choose a security option: Open (not recommended) or WPA2 PSK (other users can access your mobile hotspot only if they enter the correct password).
  • Page 54 Adding a VPN 1. From the home screen, tap Settings More VPN. 2. Tap 3. Enter the information provided by your network administrator. 4. Tap SAVE. The VPN is added to the list on the VPN screen. Connecting to a VPN 1.
  • Page 55: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually tap it to dial. Placing and Ending Calls Placing a Call by Dialing 1.
  • Page 56: Answering Or Rejecting Calls

    Ending a Call During a call, tap on the screen. Answering or Rejecting Calls When you receive a phone call, the phone displays the Caller ID or the information about the caller that you’ve entered in Contacts. You can answer or reject the call, or reject it with a text message. Answering a Call To answer an incoming call, •...
  • Page 57: Working With The Call History

    Working With the Call History The call history is a list of all the calls you’ve placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to your Contacts. To open the call history, from the home screen, tap RECENTS.
  • Page 58: Checking Voicemail

    Checking Voicemail If you have set the phone to divert certain calls to voicemail, callers can leave voicemail messages when they cannot reach you. Here’s how to check the messages they left. 1. From the home screen, tap or press and hold the 1 key in the dialer. If prompted, 2.
  • Page 59: Managing Multi-Party Calls

    • Tap to put the caller you are speaking to on hold, and switch to another call that has been put on hold. • Tap to end the current call. Warning! Because of higher volume levels, do not place the phone near your ear during speakerphone use.
  • Page 60: Adjusting Your Call Settings

    Setting Up a Conference Call With this feature, you can talk to two people at the same time. 1. Place the first call. 2. Once you have established the connection, tap and dial the second number. The first call will be placed on hold. 3.
  • Page 61 2. Tap the option you want to configure. • Tap Phone ringtone to select the ringtone for incoming calls. • Check Also vibrate for calls to enable vibration when ringing. • Check Dialpad tones to play sounds when you tap the dialpad keys.
  • Page 62: Forwarding Incoming Calls

    Setting Voicemail 1. From the home screen, tap Settings Call settings. 2. Tap Voicemail to configure voicemail settings. • Tap Service to select the voicemail service provider. Your carrier is the default. • Tap Setup Voicemail number to edit the voicemail number. •...
  • Page 63: Setting Call Waiting

    2. Tap an available option (Call forwarding-Unconditional, Call forwarding-Busy, Call forwarding-No reply, or Call forwarding-Not reachable) to enable it. Setting Call Waiting This option allows you to be notified of incoming calls during a call. Settings Call settings 1. From the home screen, tap Call waiting.
  • Page 64: Setting Tty Mode

    Setting TTY Mode Your phone is a teletypewriter (TTY) compatible device. A TTY device can allow people with hearing or speech disabilities to communicate by telephone. Simply connect the TTY device to the phone’s headset jack. Select a TTY mode for your phone to work with a TTY device, or turn TTY off.
  • Page 65: Setting Hearing Aid Compatibility

    Setting Hearing Aid Compatibility Your phone supports the Hearing Aid Compatibility (HAC) function. If you use a hearing aid with a telecoil and turn on hearing aid compatibility, it will help you to hear more clearly during phone calls. 1. From the home screen, tap Settings Accessibility.
  • Page 66: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, from the home screen, tap . From there, you can tap the tabs at the top of the screen to quickly switch to favorite contacts or contact groups.
  • Page 67: Setting Up Your Own Profile

    Setting Up Your Own Profile You can create your own name card in your phone. 1. From the home screen, tap CONTACTS. 2. Tap My Info. If a profile has been set up, tap the listing below ME. 3. Tap and edit your profile information.
  • Page 68: Working With Favorite Contacts

    3. If prompted, select whether to import one, multiple, or all vCard files. If needed, select the vCard file(s). 4. Tap OK. Exporting Contacts to the Nano-SIM Card 1. From the home screen, tap Import/Export Export to SIM card. 2. Tap 3.
  • Page 69: Working With Groups

    Removing a Contact From Favorites 1. From the home screen, tap FAVORITES. 2. Tap a favorite contact, and then tap at the top of the screen. Working With Groups Viewing Your Contact Groups GROUPS. 1. From the home screen, tap 2.
  • Page 70: Searching For A Contact

    Deleting a Group 1. From the home screen, tap GROUPS. 2. Tap a group, and then tap Delete group. 3. Tap OK to disband the group. The contacts in the group will not be deleted. Editing a Group 1. From the home screen, tap GROUPS.
  • Page 71: Deleting Contacts

    Setting a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1. From the home screen, tap CONTACTS. 2. Tap a contact you want to set a ringtone for, and then tap 3.
  • Page 72: Separating Contact Information

    The information from the second contact is added to the first, and the second contact is no longer displayed in the contacts list. You can repeat these steps to link another contact to the main contact. Separating Contact Information If contact information from different sources was linked in error, you can separate the information back into individual contacts on your phone.
  • Page 73: Accounts

    Accounts Adding or Removing Accounts You can add multiple Google accounts and Microsoft Exchange ActiveSync accounts. You may also add other kinds of accounts, ® depending on the apps installed on your phone. Adding an Account 1. From the home screen, tap Settings Accounts Add account.
  • Page 74: Configuring Account Sync

    Configuring Account Sync Configuring Auto-sync Settings 1. From the home screen, tap Settings Accounts. Auto-sync data OK to enable or disable the auto- 2. Tap sync feature. • When automatic sync is turned on, changes you make to information on your phone or on the web are automatically synced with each other.
  • Page 75 2. Tap the account category and then the account. The Sync settings screen appears, showing a list of information the account can sync. 3. When auto-sync is enabled, tap items to turn syncing on or off as you need. Items with syncing turned on will be kept in sync automatically.
  • Page 76: Email

    Email From the home screen, tap . Use it to receive and send email from Microsoft Exchange ActiveSync, Gmail, Hotmail, Yahoo! ® and more. Setting Up the First Email Account 1. From the home screen, tap . Tap an email server. 2.
  • Page 77: Checking Your Email

    Notes: • If you have more than one email account added on the phone, tap the sender line to select the account you want to use to send the message. • When adding multiple email addresses in the To field, put a comma after each one to separate them.
  • Page 78: Adding A Signature To Your Emails

    Marking or Flagging an Email You can mark an email as read or unread, or flag important emails with a star. While reading a message, • Tap Mark as unread to mark it as unread. • Tap to flag it as important. While in a message list (such as the inbox), •...
  • Page 79: Adding, Editing, Or Deleting An Email Account

    2. Tap Signature and enter the text. 3. Tap OK. Adding, Editing, or Deleting an Email Account After setting up your first email account (see Email – Setting Up the First Email Account), you can add more email accounts and manage them separately.
  • Page 80: Changing General Email Settings

    Changing General Email Settings General settings apply to all email accounts you add. 1. From the Email inbox, tap Settings General. 2. Make the changes you want, and press the Back key when you’re finished. EMAIL...
  • Page 81: Messaging

    Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen From the home screen, tap The Messaging screen opens, where you can create a new message, search for messages, delete messages, or open an ongoing message thread.
  • Page 82: Replying To A Message

    Notes: • You can also include email addresses as recipients for a multimedia message. • Do not add any attachments if you want to send as a text message. Otherwise you may be charged for a multimedia message. Replying to a Message Messages you receive are appended to existing threads of the same number.
  • Page 83: Forwarding A Message

    Forwarding a Message 1. On the Messaging screen, tap the thread that has the message you want to forward. 2. Tap the message, and then tap Forward. 3. Enter a recipient for the message and edit the content, if needed. 4.
  • Page 84: Calendar

    Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign in to your Exchange account on the phone. Calendar.
  • Page 85: Creating An Event

    • To quickly switch to a specific date, tap Go to date, swipe horizontally to find the month you want, and then tap a day OK. Viewing Event Details In Agenda, Day, or Week view, tap an event to view its details. In Month view, tap a day to view events on that day, and then tap an event to view its details.
  • Page 86: Changing Calendar Settings

    Changing Calendar Settings To change Calendar settings, open a Calendar view (Day, Week, Settings. Month, or Agenda) and tap • To add an email account, tap Settings • For General settings, choose options for Calendar view setting and Notifications & reminders. You can choose to show the week number, set the day of the week the calendar starts on, and use home time zone when you are traveling.
  • Page 87: Browser

    Browser Use Browser to view web pages and search for information. Opening the Browser From the home screen, tap If Browser was recently used, the last web page you were viewing is displayed. If you have not used Browser recently, your home page opens.
  • Page 88: Downloading Files

    2. In the list of opened web pages, tap the one you want to view. Note: Tap or swipe left or right to close a tab. Downloading Files 1. Press and hold an image or a link to a file or to another web page.
  • Page 89: Camera

    Camera You can take photos and record videos. Photos and videos are stored to the phone’s memory card or to the phone’s internal storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1.
  • Page 90 Number Function Change the flash setting (back camera only). Change the camera settings. Switch to Auto camera mode (back camera only). Switch to Manual camera mode (back camera only). View pictures and videos you have taken. Capture a photo. Start recording video. Switch to Fun camera mode to use special modes: Panorama, HDR, Special Effect, Multi Exposure, Interval, and Smile (back camera only).
  • Page 91: Using Manual Camera Mode

    Switch between the back and front cameras. Set a time delay before the camera takes a picture after you tap the shutter icon. Warning! Keep a safe distance when using the flash. Do not point the flash toward the eyes of people or animals. Notes: •...
  • Page 92: Recording A Video

    • Tap to change white balance scenario or leave it at Auto. • Tap to select ISO level or leave it at Auto. • Tap to adjust the photo exposure. 4. Tap to take the photo. Recording a Video 1. From the home screen, tap 2.
  • Page 93 • Mirror: (front camera) When enabled, captures the image exactly as seen in the viewfinder; when disabled, captures the reverse of the image. • Point-and-shoot: (front camera) When enabled, allows you to tap the screen to take a picture. • Shutter tone: Select the shutter tone on or turn it off. •...
  • Page 94: Gallery

    Gallery Opening the Gallery Gallery to view your pictures and From the home screen, tap videos. Tap Timeline or Album to select a viewing mode. Timeline displays contents in chronological order, and Album displays contents organized by album. Working With Albums Viewing Album Contents In Album view, tap an album to view the pictures and videos it contains.
  • Page 95: Working With Pictures

    Working With Pictures Tap a picture in an album to view the picture in full screen. Double-tap the picture, or pinch two fingers together or spread them apart, to zoom out or in. Slide left or right to view other pictures in the album. Number Function Return to the album or timeline.
  • Page 96: Retouching Your Pictures

    Notes: • Pinch a picture or video to make it smaller. You’ll then see a filmstrip-style view of all your pictures and videos in a row. Swipe left or right to scan through them all. • You can delete a picture or video by swiping it up in the filmstrip view.
  • Page 97 3. Tap to keep the change or to cancel it. 4. Tap to save the new picture. Note: Tap in the Photo Editor screen to see the edits you have made and undo or redo them. Making a GIF or a Collage You can put together a few pictures in the same album to make an animated GIF or a collage of pictures.
  • Page 98: Playing Videos

    Playing Videos 1. Tap the thumbnail of a video. (In Album view, first tap an album.) 2. Tap at the center to start playing. 3. Tap the video to view the playback controls. GALLERY...
  • Page 99: Music

    Music From the home screen, tap Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and more. Copying Music Files to Your Phone Before using Music, you need to copy audio files from your computer to your phone or memory card.
  • Page 100: Viewing Your Music Library

    Viewing Your Music Library Music. Tap All Songs to view all From the home screen, tap your audio files. You can also tap Favorites, Playlists, Albums, Folders, or Artists to find songs organized according to those categories. Tap a song under Recently Played to play it again. Note: If an audio file is being played, its name and player controls are displayed at the bottom of the screen.
  • Page 101: Playing Music

    Playing Music Tap a song in the music library to listen to it. Tap the bar at the bottom of the screen to open the following playback screen. Number Function Song, album, and artist information. Tap to go back to the music library. Tap to use Dolby Audio™.
  • Page 102: Managing Playlists

    Tap to play the current playlist in shuffle mode, where tracks are played in random order. Tap to toggle repeat mode: repeat the current song, repeat the playlist, or turn off repeat. Add the song to your favorites. Album artwork (if available). Tap for more options.
  • Page 103: Video Player

    Video Player Use the Video Player to manage your video library and to watch videos. Opening the Video Library From the home screen, tap Video Player to view your video library. Swipe up or down to find the video you want. You can also to search for video files, or tap View by or Sort by to change the display mode or sort the list.
  • Page 104: Managing Video Files

    Function Number Return to video library list. Change the video ratio (fit to screen). Pause and resume playback. Drag the slider to jump to any part of the video. Rotate the video. Manage Dolby Audio effects. Save the frame as a separate photo. Hide video playback controls and lock the touch screen.
  • Page 105: Trimming A Video

    3. Tap an option: • To delete, tap • To share, tap and select a sharing option. Renaming or Viewing Details of a Video In the video library, tap next to a video. • To rename the video, tap Rename, type the new name, and tap OK.
  • Page 106: More Apps

    More Apps Backup & Restore From the home screen, tap Backup & Restore. You can regularly back up your user data, such as contacts and messages, and installed applications to the memory card. Lost data can then be restored from the memory card. Calculator From the home screen, tap Calculator to use the phone’s...
  • Page 107: Downloads

    Notes: • To enable or disable existing alarms directly, tap the slider beside each alarm. • Tap to configure alarm settings, including ringtone volume, vibration, alarm duration, volume crescendo, and alarm in silent mode. Using World Time 1. Open the Clock app and tap 2.
  • Page 108: Sound Recorder

    From the home screen, tap File Manager. You can find the file you need by category in the CATEGORY tab, or tap LOCAL to browse folders and files on the phone storage or the microSDHC card (if one is installed). •...
  • Page 109: Google Apps

    Editing a Voice Memo You can trim a voice recording. 1. While playing a recording, tap to open the editing screen. 2. Drag (start) and (end) to trim the recording. 3. Tap to preview the trimmed recording. 4. Tap Trim to save your changes; a new file will be created. 5.
  • Page 110 • Maps: Find your place and find your way in the world. • Photos: Manage photos on the phone and on your Google account. • Play Movies & TV: Purchase, download, and watch the latest and your favorite movies and TV shows. •...
  • Page 111: Settings

    Settings From the home screen, tap Settings. Settings contains most of the tools for customizing and configuring your device. Wireless & Networks Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections (see Connecting to Networks and Devices – Connecting to Wi-Fi). When Wi-Fi is on, tap Advanced Wi-Fi Direct in the Wi-Fi menu to directly share data between two devices via Wi-Fi (see...
  • Page 112: Data Usage

    Data Usage Tap the Cellular data switch to turn mobile data on or off. You can check how much data has been used during the time cycle you set, set a mobile data limit and warning, see what apps have been using mobile data, or restrict background data for individual apps.
  • Page 113: Device

    Tap More VPN to set up and connect to virtual private networks (see Connecting to Networks and Devices – Connecting to Virtual Private Networks). Network Settings Reset Tap More Network settings reset to restore the default network settings. Device Display •...
  • Page 114 • When device is rotated: Select whether the screen display should rotate when the phone is rotated. • Pulse notification light: Tap to enable/disable this feature, which causes the Indicator light to flash to notify you of missed calls, new messages, and other events. •...
  • Page 115 Apps See apps installed on your phone and manage them. Tap an app to see its information. The following options may be available: • FORCE STOP: Stop the app. • UNINSTALL: Uninstall the app. • DISABLE/ENABLE: Disable or enable the app. •...
  • Page 116 • Save location: Select Phone or SD card to select the default location for new data, such as files downloaded, photos captured, and voice recorded. • Device storage: Tap Phone Used space to get a detailed breakdown of space usage by type. Tap a data type to see more information or delete the files you do not need.
  • Page 117: Personal

    Call Settings Configure the call options (see Phone Calls – Adjusting Your Call Settings). Connect to PC Select the USB connection mode between your phone and PC (see Connecting to Networks and Devices – Connecting to Your Computer via USB – Connecting Your Phone to a Computer via USB). Personal Location Activate location services to determine your location.
  • Page 118 Google Location Sharing to configure Google location options (Google account required). Security • Screen lock: Lock the screen with long press, pattern, PIN, or password (see Personalizing – Protecting Your Phone With Screen Locks). • Smart Lock: Keep the phone unlocked when connected to trusted devices, in trusted places, when unlocked by trusted faces or voices, or when being carried on the body.
  • Page 119 • Storage type: Check the credential storage type. • Trusted credentials: Display trusted CA certificates. • User credentials: View and modify stored credentials. • Install from SD card: Install certificates from the memory card. • Clear credentials: Delete all certificates. •...
  • Page 120 • Virtual keyboard: Choose your preferred virtual keyboard. • Physical keyboard –  Show virtual keyboard: Keep the virtual keyboard on screen while a physical keyboard accessory is active. –  Keyboard shortcuts helper: Display available shortcuts. • Text-to-speech output –  Preferred engine: Select the speech synthesis engine you want to use, or change its settings.
  • Page 121: System

    • Backup account: Set the Google account that data is backed up to. • Automatic restore: Restore previously backed up settings and data when you reinstall an app. • Factory data reset: Reset your phone to factory default settings. All your data in the internal storage will be erased. You can also erase the data on the memory card during the process.
  • Page 122: Upgrading The Phone Software

    Use the one-press upgrade package offered by your mobile service provider to upgrade your phone software. Note: Visit the ZTE official handset service support website (http://www.ztedevice.com/support) and click your country or region to learn more, as well as which phones are supported.
  • Page 123: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 124 Problem Possible causes Possible solution The battery or battery charger Contact the dealer. is damaged. The phone’s temperature is Adjust the battery charging Battery not below 32°F (0°C) or higher than environment to avoid extremes charging 113°F (45°C). of temperature. Check all connectors to make Poor contact between the sure all connections have been...
  • Page 125 Problem Possible causes Possible solution The nano-SIM card has Take the nano-SIM card to your malfunctioned or is damaged. service provider for testing. Nano-SIM The nano-SIM card is inserted Insert the nano-SIM card card error improperly. properly. Debris is on the nano-SIM card Use a soft, dry cloth to clean the contacts.
  • Page 126: For Your Safety

    For Your Safety General Safety Information Don’t make or receive Turn off when near phone calls while driving. explosive materials or Never text while driving. liquids. For body-worn operations, maintain a separation of Don’t use at gas stations. 15 mm. Small parts may cause Your phone may produce a choking.
  • Page 127: Fcc Regulations

    FCC Regulations This mobile phone complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 128: Rf Exposure Information (Sar)

    The antenna(s) used for this transmitter must not be co- located or operating in conjunction with any other antenna or transmitter. RF Exposure Information (SAR) This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States.
  • Page 129: Hearing Aid Compatibility (Hac) Regulations

    the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z831. For this device, the highest reported SAR value for usage against the head is 0.60 W/kg, for usage near the body is 1.18 W/kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements.
  • Page 130 may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users in finding phones that may be compatible with their hearing devices.
  • Page 131: Ctia

    T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/ higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Your phone meets the M4/T3 level rating.
  • Page 132: Distraction

    • Promptly dispose of used batteries in accordance with local regulations. • Battery usage by children should be supervised. • Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
  • Page 133: Small Children

    You must always power off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment. • Always treat your phone and its accessories with care and keep it in a clean and dust-free place.
  • Page 134: Normal Use Position

    Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard. Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the SIM card’s metal connectors.
  • Page 135: Electrical Safety

    Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: • Do not grip the phone too tightly. • Press the keys lightly. • Use the special features that are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text.
  • Page 136: Interference

    Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals. Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories.
  • Page 137: Medical Devices

    The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Medical Devices Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device.
  • Page 138: Explosive Environments

    Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
  • Page 139: Warranty

    Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you...
  • Page 140: Limited Warranty

    TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST ZTE AND ZTE’S SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT. HOWEVER, THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL (STATUTORY) RIGHTS UNDER THE APPLICABLE NATIONAL LAWS.
  • Page 141: How To Get Warranty Service

    How to Get Warranty Service To obtain warranty service, please call (877) 817-1759. Please have the following information available when you send the phone in for repair: • A valid Proof of Purchase • Return address • Daytime phone number or fax number •...
  • Page 142: Specifications

    Specifications Handset specifications are shown in the following table. Operating system Android 7.1.1 (Nougat) Network frequency GSM 850/900/1800/1900 UMTS 850/1900/2100 LTE 2, 4, 5, 12 Dimensions 5.73" (H) x 2.87" (W) x .43" (D) Weight 5.86 oz. (with battery) Display 5"...
  • Page 143 Notes NOTES...

This manual is also suitable for:

Z831

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