Troubleshooting - Whirlpool 9763003 Use And Care Manual

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the power supply cord unplugged?
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Plug into a grounded 3 prong outlet.
Household fuse blown or circuit breaker tripped?
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Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
Is the control knob set correctly?
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Push in knob before turning to a setting.
Is the "Cooktop Lockout" set?
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See "Cooktop Lockout" section.
Surface burners will not operate
Is this the first time the surface burners have been used?
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Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
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Push in knob before turning to a setting.
Are the burner ports clogged?
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See "Sealed Surface Burners" section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
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See "Sealed Surface Burners" section.
On models with caps, are the burner caps positioned
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properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
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The appliance may have been converted improperly.
Contact a service technician or see "Assistance or Service"
section.
Surface burner makes popping noises
Is the burner wet?
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Let it dry.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
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Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used?
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See "Cookware" section.
Is the control knob set to the proper heat level?
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See "Cooktop Controls" section.
Is the appliance level?
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Level the appliance. See the Installation Instructions.

TROUBLESHOOTING

Oven will not operate
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Oven burner flames are yellow or noisy
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Cooling fan runs during baking, broiling or cleaning
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Oven temperature too high or too low
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Display shows messages
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Self-Cleaning cycle will not operate
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Is this the first time the oven has been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
On some models, is the Control Lockout set?
See "Control Lockout" section.
Is propane gas being used?
The appliance may have been converted improperly. Contact
a service technician or see "Assistance or Service" section.
It is normal for the fan to automatically run while the oven is in
use to cool the electronic control.
Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
Is the display showing "PF" or a flashing time?
There has been a power failure. Clear the display. See
"Display(s)" section. On some models, reset the clock, if
needed. See "Clock" section.
Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL, OFF or
CANCEL/OFF to clear the display. See "Display(s)" section. If
it reappears, call for service. See "Assistance or Service"
section.
Is the oven door open?
Close the oven door all the way.
Has the function been entered?
See "Self-Cleaning Cycle" section.
On some models, has a delay start Self-Clean cycle
been set?
See "Self-Cleaning Cycle" section.
Has a delay start been set?
See "Timed Cooking" section.
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