Troubleshooting - Panasonic EP1060K Operating Manual

TROUBLESHOOTING

Before requesting service for this unit, check the table below for the possible cause of the problem. Some simple
checks or minor adjustment on your part may eliminate the problem and restore proper operation. If you are in
doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, call us at
1-800-338-0552 to locate the servicer near to you.
Problem
Motor Noises
• The motor gets louder when it comes under load.
• There is excessive noise during Tapping.
(The noise is louder at the top of the unit.)
• The motor sounds louder when adjusting massage
intensity and width.
• There is a rubbing sound produced by the massage
heads rubbing on the seat fabric.
• There is a rubbing sound produced by fabric rubbing
on fabric.
The massage heads stop during operation.
Nothing can be felt when using Tap A, Tap B
or Vibration.
The massage heads do not come up to the
shoulder or neck.
26
Cause and Remedy
These sounds are perfectly normal and will not have
H
any effect on the operation of the unit.
When the massage heads are raised or lowered, if
H
they come into contact with a wall or other obstruction,
in the interests of safety the massage heads may
stop moving. In such a situation, move the chair or
remove the obstruction and start the massage again.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again.
If excessive force is applied to the massage heads
H
during operation, in the interests of safety the
massage heads may stop moving. If this occurs,
raise your body slightly before restarting it.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again.
If the massage heads are not touching your body
H
then you will, of course, feel nothing. Therefore,
please make sure that your body comes into close
contact with the massage heads.
The position of the shoulders is incorrect.
H
(See Page 14)
Problem
It is not possible to recline the unit.
The legrest cannot be raised or lowered.
Even though I press the reclining button
nothing appears to happen.
The controller becomes warm.
The unit will not operate at all.
• Upper body (neck to lower back) massage.
• Leg massage.
The length of the programs selected in
programmed operation varies.
The unit has been damaged.
The power cord or power plug is abnormally
hot.
Cause and Remedy
If the unit encounters an obstacle or if excessive
H
force is exerted on it during operation, in the
interests of safety the unit will come to a stop.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again.
When retracting the backrest, in the interests of
H
safety, the massage heads move to the retracted
position before the backrest starts to retract.
Please hold down the button until the backrest is fully
reclined.
If the unit is used continuously for an extended
H
period of time it will naturally become warm.
If the controller becomes too hot, immediately stop
using the unit and return it for inspection or repair to
the place that you bought it.
• The power cord has been disconnected.
H
(See Page 11)
• The power switch on the unit has not been turned on.
(See Page 11)
• After pressing button, the program button or the
manual operation selection button has not been
pushed. (See Pages 14–17)
H
The power cord has been disconnected.
• When using the massage lounger in programmed
H
operation, when the program is finished movement
automatically stops. (Although programmed
operation lasts for approximately 15 minutes
(12–17 minutes), this will vary according to the
shoulder position and program selected, whether or
not tapping is on or off, and the weight of the
person using the unit.)
Unplug AC cord from outlet immediately and have
H
massage lounger serviced.
Unplug AC cord from outlet immediately and have
H
massage lounger serviced.
27