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Service
Before calling for assistance or service, please check the section "Troubleshooting".
If you still need help, follow the instructions below.
Is it a technical fault?
If so, please contact your customer service centre.
Always prepare in advance for the discussion. This will ease the process of
diagnosing the problem and also make it easier to decide if a customer service
visit is necessary.
Please take note of the following information.
What form does the problem take?
•
•
Under what circumstances does the problem occur?
When calling, please know the model and serial number of your appliance. This
information is provided on the rating plate as follows:
•
Model description
•
S/N code (15 digits)
We recommend that you record the information here for easy reference.
•
Model:
•
Serial number:
When do you incur costs even during the warranty period?
•
If you could have remedied the problem yourself by applying one of the
solutions provided in the section "Troubleshooting".
•
If the customer service technician has to make several service calls because he
was not provided with all of the relevant information before his visit and as a
result, for example, has to make additional trips for parts. Preparing for your
phone call as described above will save you the cost of these trips.
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NZ63K5727BK_EF_DG68-00796A-00_EN.indd 26
Technical data
Technical data
Width
Depth
Appliance dimensions
Height
Width
Depth
Worktop cut - out
dimensions
Height
Corner radius
Connection voltage
Maximum connected load power
Net
Weight
Gross
Cooking zones
Position
Diameter
Right Front
210 mm
Right Rear
145 mm
Dual Power
280 mm
600 mm
520 mm
56 mm
560 mm
490 mm
72 mm
3 mm
220 - 240 V ~ 50 / 60 Hz
7.2 kW
12.3 kg
15.1 kg
Power
2200 W / Boost 3200 W
1400 W / Boost 2000 W
3600 W / Boost 5000 W
3/2/2016 1:56:59 PM
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