Samsung NZ63K5727BK User Manual page 25

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Information code
Possible cause
C0
Check the Auto Cook sensor.
C1
The temperature is sensed
higher than specified.
C2
Check the Auto Cook sensor.
A2
The DC Motor fails to operate
because of problems with the
PCB or wiring, or electrical
disturbance on the motor
blade.
d0
The sensor is pressed for
more than 8 seconds.
F0
Communications between
main and sub PCBs fail.
F2
The touch-enabled IC
communicates abnormally.
NZ63K5727BK_EF_DG68-00796A-00_EN.indd 25
What should I do if the cooking zone will not switch on or off?
Solution
This could be due to one of the following possibilities:
Restart the appliance
The control panel is partially covered by a damp cloth or liquid.
using the Power button.
The child safety lock is on. and display "L".
If the problem continues,
What should I do if the
disconnect power for
Check for the following:
more than 30 seconds.
The control panel is partially covered by a damp cloth or liquid.
Then, restart the appliance
To reset, press the On/Off control sensor.
and try again. If the
If liquid has overflowed on control panel, please wipe the liquid.
problem still continues,
What should I do if the
contact a local service
center.
Check for the following:
The hob is overheated because of abnormal operation.
Check if the sensor pad
After hob is cooled down, press the On/Off control sensor for resetting.
is wet or pressed. If the
What should I do if the
problem continues, restart
the appliance using the
Check for the following:
Power button. If the
Cookware is unsuitable or too small or no cookware has been placed on the
cooking zone.
problem still continues,
contact a local service
If you use suitable cookware, displayed message will automatically disappear.
center.
What should I do if the cooling fan runs after the hob is turned off?
Check for the following:
Restart the appliance
When you have finished using the hob, the cooling fan runs by itself for
using the Power button.
cooling down.
If the problem continues,
After the hob's electronics has cooled down or elapsed max time (10 minutes)
disconnect power for
the cooling fan will be turned off.
more than 30 seconds.
If you request a service call because of an information made in operating the
Then, restart the
appliance, the visit from the customer service technician may incur a charge
appliance. If the problem
even during the warranty period.
still continues, contact a
local service center.
display is illuminated?
display is illuminated?
display is illuminated?
English 25
3/2/2016 1:56:59 PM

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