TYAN Transport GT24 B2891 Service Engineer's Manual
TYAN Transport GT24 B2891 Service Engineer's Manual

TYAN Transport GT24 B2891 Service Engineer's Manual

Rack-mountable barebone system
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Transport GT24
B2891
Service Engineer's Manual

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Summary of Contents for TYAN Transport GT24 B2891

  • Page 1 Transport GT24 B2891 Service Engineer’s Manual...
  • Page 3 All registered and unregistered trademarks and company names contained in this manual are property of their respective owners including, but not limited to the following. TYAN and Transport GT24 B2891 are trademarks of TYAN Com- puter Corporation. AMD, Opteron, and combinations thereof are trademarks of AMD Corporation.
  • Page 4: Notice For Canada

    Federal Communications Commission (FCC) Operation is subject to the following conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received including inter- ference that may cause undesired operation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try one or more of the following measures:...
  • Page 5: About This Manual

    About this Manual This manual provides you with instructions on installing your Transport GT24, and consists of the following sections: Chapter 1: Chapter 2: Chapter 3: Appendix: Conventions The following conventions are used in the manual: Note: Calls attention to important information. Warning: t o us e r or da m ag e t o eq u i pm e nt .
  • Page 6: Safety Information

    SAFETY INFORMATION Before installing and using the Transport GT24, take note of the fol- lowing precautions: – Read all instructions carefully. – Do not place the unit on an unstable surface, cart, or stand. – Do not block the slots and opening on the unit, which are pro- vided for ventilation.
  • Page 7: Table Of Contents

    Chapter 1:Overview 1.1 About the Transport GT24 B2891 ......1 1.2 Product Models ........2 1.3 Features .
  • Page 8 3.6 Replacing the LED Control Board ......46 3.7 Replacing the M1010 Adapter Board ..... . 48 3.7.1 M1010 Adapter Board Features.
  • Page 9: Chapter 1:Overview

    About the Transport GT24 B2891 Congratulations on your purchase of the TYAN Transport GT24 (B2891), a highly-optimized rack-mountable barebone system. The Transport GT24 (B2891) offers the latest in dual processor server systems, providing a rich feature set and incredible performance. Leveraging advanced technology ®...
  • Page 10: Product Models

    Product Models Model B2891G24U4H B2891G24S4H B2891G24S4-LC B2891G24S4H B2891G24U4H B2891G24S4-LC Hot-Swap HDD Bays Support Removable, 4 HDDs Removable, 4 HDDs Internal (Fixed), 4 HDDs Backplane 4-port Ultra SCSI 4-port SATA None Chapter 1: Overview...
  • Page 11: Features

    Features Enclosure • Industry 19” rack-mountable 1U chassis storage bay – (4) 3.5” HDD bays – (1) slim line CD-ROM bay – (1) slim line FDD bay • Dimension: D 25.4 x W 17.2 x H 1.72 inch (645x436x43.6mm) Processors •...
  • Page 12 Server Management • Automatic fan speed control • Chassis intrusion alert • Supports Tyan Server Management (TSM) • Tyan SMDC, IMPI v1.5 compliant remote server management (option) Power Supply • EPS 12V, 1U, 500W with PFC • 100V~240V AC input Regulatory •...
  • Page 13: Unpacking

    Unpacking If any items are missing or appear damaged, contact your retailer or browse to TYAN’s Web site for service: http://www.tyan.com. The Web site also provides information on other TYAN prod- ucts, plus FAQs, compatibility lists, BIOS settings, and more. 1 x Tyan driver CD HDD Screws Mounting Ears &...
  • Page 14 Barebone Manual Heatsink x 2 Rail Kit Mounting Bracket x 4 Sliding Rails x 2 Mainboard Manual Front Rear Sliding Brackets Front L-Bracket x 2 Rear L-Bracket x 2 Screws Kit Chapter 1: Overview...
  • Page 15: About The Product

    About the Product This section contains the hardware diagrams and a block dia- gram of the GT24 system. 1.5.1 System Front View USB ports CD-ROM Drive *Reserved: Reserved LED for future upgrade 1.5.2 System Rear View Power Supply Socket Power Supply LED USB Port Serial Port VGA Port...
  • Page 16: Led Definition

    1.5.3 LED Definition Front Panel Power HDD Activity LAN1/LAN2 Activity Warning Hot Swappable HDD Tray Power LED Hot Swappable HDD Tray Access LED (U4H only) Rear I/O LED RJ45 NIC1 Linkage (Left Side) RJ45 NIC1 Mode (Right Side) RJ45 NIC2 Linkage (Left Side) RJ45 NIC2 Mode (Right Side)
  • Page 17 Delta Power Supply LED NOTE: “Right” or “Left” is viewed from the rear. Chapter 1: Overview Green Green 1Hz Blinking Amber Amber 1Hz Blinking Output ON and OK AC present/Only 5Vsb ON Power supply critical event causing a shutdown: fail- ure, OCP, OVP, fan fail Power supply warning event where the power...
  • Page 18: System Internal View

    1.5.4 System Internal View - B2891G24S4H 1. Tyan TARO Connector 2. PCI-E Slot 3. Four SATA Connectors 4. EPS 12V Power Supply 5. Air Duct 6. System Fans (Left to right: FAN5, FAN4, FAN3, FAN2, FAN1) 7. Adapter Board 8. SATA Backplane 9.
  • Page 19 B2891G24S4-LC 1. Tyan TARO Connector 2. PCI-E Slot 3. EPS 12V Power Supply 4. Air Duct 5. System Fans (Left to right: FAN5, FAN4, FAN3, FAN2, FAN1) 6. Adapter Board 7. LED Control Board Cable Chapter 1: Overview 8. Slim CD-ROM 9.
  • Page 20 B2891G24U4H 1. Tyan TARO Connector 2. PCI-E Slot 3. EPS 12V Power Supply 4. Air Duct 5. System Fans (Left to right: FAN5, FAN4, FAN3, FAN2, FAN1) 6. Adapter Board 7. SCSI Backplane 8. LED Control Board Cable 9. SCSI daughter card 10.
  • Page 21: Motherboard Layout

    1.5.5 Motherboard Layout FAN1 FAN5 FAN2 FAN3 FAN6 FAN4 CPU0 CPU1 J113 AMD 8131 PCI-X Bridge NFroce J112 Pro 2200 Winbond RAGE XL w8362HF FAN8 JA14 FAN7 FAN9 Chapter 1: Overview...
  • Page 22 Jumpers & Connectors Jumper Onboard Buzzer/Speaker Header J25/J140 USB Front Panel Header COM2 Header PCI-X Slot & TARO Connector Bus Speed Override J73/J75 Front Panel LAN LED Headers INTR-Chassis Intrusion Header ATI Video Disable Jumper Gigabit Ethernet Disable Jumper J112 Clear CMOS Jumper J113 PCI Express x16 Slot with Riser Card support...
  • Page 23: Motherboard Block Diagram

    1.5.6 Motherboard Block Diagram Chapter 1: Overview...
  • Page 24 Memo Chapter 1: Overview...
  • Page 25: Chapter 2:Setting Up

    2.0.1 Before You Begin This chapter explains how to install the CPU, CPU heatsink, memory modules, and hard drives. Instructions on inserting a PCI card are also given. Take note of the precautions mentioned in this section when installing your system. 2.0.2 Work Area Make sure you have a stable, clean working environment.
  • Page 26: Precautions

    2.0.4 Precautions Components and electronic circuit boards can be damaged by discharges of static electricity. Working on a system that is connected to a power supply can be extremely dangerous. Follow the guidelines below to avoid damage to the Transport GT24 or injury to yourself. •...
  • Page 27: Rack Mounting

    Rack Mounting The Transport GT24 can be mounted in a rack using the sup- plied rack mounting kit. Rack mounting kit Sliding Rails x 2: Sliding Brackets x 4 (Front x 2, Rear x 2) Mounting Ears x 2 Screws Kit x 1 Mounting Brackets x 4 2.1.1 Installing the Server in a Rack Follow these instructions to mount the Transport GT24...
  • Page 28 2. Screw the sliding brackets to the sliding rails. Sliding Bracke Front Rear 3. Slide the sliding rail to each side of the Transport GT24. 4. Screw the sliding rail to each side using 2 screws as shown. Chapter 2: Setting Up...
  • Page 29 5. Locate the mounting bracket from the supplied kit and screw it to the rack using 2 screws on each side. Be care- ful that the mounting bracket should be secured from the inside of rack, not from the outside of rack. See the picture below for the correct direction.
  • Page 30 6. Lift and insert the unit into place in the rack (A). Ensure the unit is completely inserted into the rack (B). Then screw the unit into place as shown (C). Note: To avoid injury, it is strongly recom- mended that two people lift the Transport GT24 into place while a third per- son screws it to the rack.
  • Page 31: Installing Motherboard Components

    Installing Motherboard Components This section describes how to install components on to the motherboard, including CPU, memory modules and PCI card. 2.2.1 Removing the Chassis Cover Follow these instructions to remove the Transport GT24 chassis cover. 1. Release the screw on the back side. Then slide the chas- sis cover in the direction of arrow.
  • Page 32: Installing The Cpu, Heatsink And Air Duct

    2.2.2 Installing the CPU, Heatsink and Air Duct Follow these instructions to install the CPU, CPU heatsink and air duct. 1. After removing the pre-installed air duct, locate the CPU sockets. 2. Pull the CPU lever up to unlock the CPU socket. CPU socket Chapter 2: Setting Up...
  • Page 33 3. Place the CPU in the CPU socket, ensuring that pin 1 is located as shown in the following illustration. 4. Press the CPU socket lever down in the direction shown to secure the CPU. Chapter 2: Setting Up...
  • Page 34 5. Align the heatsink screw holes with the holes on the motherboard and insert two heatsink screws as shown. 6. Replace the air duct over the heatsink and secure it to the motherboard using two screws. Chapter 2: Setting Up...
  • Page 35: Installing The Memory

    2.2.3 Installing the Memory Follow these instructions to install the memory modules on the motherboard. 1. Locate the memory slots on the motherboard. 2. Press the memory slot locking levers in the direction of the arrows as shown in the following illustration. 3.
  • Page 36: Installing A Pci Card

    4. Insert the memory module into the slot as shown. When inserted properly, the memory slot locking levers lock automatically onto the indentations at the ends of the module. 2.2.4 Installing a PCI Card There are two PCI slots on the rear panel of GT24. The left slot is for PCI-E card while the right one is for PCI-X card.
  • Page 37 2. Move the bracket to left as shown. 3. Insert the PCI-E card as shown. 4. Push the tab of PCI slot in the direction as shown to fix PCI-E card. Chapter 2: Setting Up...
  • Page 38: Installing The Hard Drive For B2891G24S4H/U4H

    Installing the Hard Drive for B2891G24S4H/U4H The Transport GT24 barebone system supports Serial ATA and SCSI hard drives. Follow these instructions to install a SATA or SCSI hard drive for model B2891G24U4H/B2891G24S4H. 1. Press the locking lever latch in the direction of arrow (A) and then pull the locking lever open (B).
  • Page 39 4. Using 4 HDD screws to secure the HDD. 5. Reinsert the drive tray into the chassis (A), ensuring that the drive tray is completely inserted into the chassis (B). 6. Pressing the locking lever to secure the hard drive tray. Chapter 2: Setting Up...
  • Page 40: Installing The Hard Drive For B2891G24S4-Lc

    Installing the Hard Drive for B2891G24S4-LC Follow these instructions to install a SATA hard drive for model B2891G24S4-LC. 1. Remove the screw to release the hard drive tray. 2. Slide the drive tray out. 3. Place a hard drive into the drive tray and then secure the hard drive using 4 screws.
  • Page 41 4. Insert the hard drive tray into the bay. 5. Secure the HDD using a screw. 6. Connect the data and power cables. Chapter 2: Setting Up...
  • Page 42: Installing The Slim Fdd (Option)

    Installing the Slim FDD (Option) 1. Locate the two FDD rails and screws from the FDD kit. Secure the two rails to FDD using four screws. FDD Rails & Screws 2. Connect the FDD backplane to FDD using 2 screws. 3.
  • Page 43 5. Insert FDD module into the tray. 6. Locate the FDD cable from FDD kit. Connect the wrinkle side to the connector on floppy slot. Refer to the picture below for the correct direction. Then, connect the power cable of FDD to the connector on floppy slot. For Floppy Slot 7.
  • Page 44 Memo Chapter 2: Setting Up...
  • Page 45: Chapter 3:Replacing Pre-Installed Components

    Chapter 3: Replacing Pre-Installed Introduction This chapter explains how to replace pre installed compo- nents including the motherboard, LED control board, HDD, and CD-ROM drive. Take note of the precautions in this section when installing your system. 3.1.1 Work Area Make sure you have a stable, clean working environment.
  • Page 46: Precautions

    3.1.3 Precautions Components and electronic circuit boards can be damaged by static electricity. Working on a system that is connected to a power supply can be extremely dangerous. Follow the guidelines below to avoid damage to the Transport GT24 or injury to yourself.
  • Page 47: Disassembly Flowchart

    Disassembly Flowchart The following flowchart outlines the disassembly procedure. Rear Components Chassis rear cover Air duct Mainboard Power supply CD-ROM Control Board Chapter 3: Replacing Pre-Installed Components DIMMs CPU/heatsink assembly PCI card Mainboard Front Components Chassis rear cover PCBs Backplane M1010 Adapter Board...
  • Page 48: Removing The Cover

    Removing the Cover Before replacing any parts you must remove the chassis cover. Follow these instructions to remove the cover of the Transport GT24 chassis cover. 1. Release the screw and then slide the cover in the direc- tion of arrow. 2.
  • Page 49: Replacing Motherboard Components

    Replacing Motherboard Components Follow these instructions to replace motherboard compo- nents, including the motherboard. 3.4.1 Disconnecting All Motherboard Cables Before replacing the motherboard or certain components, remove cables connected to the motherboard. Follow these instructions to remove all motherboard cabling. 1.
  • Page 50 3. Disconnect the front panel, USB, and two LAN connec- tors. Refer to the mainboard layout for the locations Front Panel, USB LAN1/LAN2 LED FAN6 FAN5 FAN4 FAN3 FAN1 FAN2 4. Disconnect all fan power cables. Chapter 3: Replacing Pre-Installed Components FAN7 FAN8 FAN9...
  • Page 51: Removing The Motherboard

    3.4.2 Removing the Motherboard Follow these instructions to remove the motherboard from the chassis when all add-on components have been removed. 1. Remove the eleven screws securing the motherboard to the chassis. 2. Remove the motherboard. Chapter 3: Replacing Pre-Installed Components...
  • Page 52: Replacing The Slim Cd-Rom

    Replacing the Slim CD-ROM Follow these instructions to replace the CD-ROM. 1. Remove the power and data cables from the slim CD- ROM adapter. Power Cable 2. Press the latch in the direction as show to release the CD-ROM drive. Data Cable Chapter 3: Replacing Pre-Installed Components...
  • Page 53 3. The CD-ROM drive will be freed from the drive bay after pressing the latch. 4. Remove the two screws that secure the CD-ROM drive to the bracket. 5. Replace the CD-ROM drive. 6. Use the two screws to secure the CD-ROM to the bracket.
  • Page 54: Replacing The Led Control Board

    Replacing the LED Control Board Follow these instructions to remove the LED control board. 1. Remove the 2 screws securing the LED control board to the chassis. 2. Pull the LED control board free from the chassis as shown below. 3.
  • Page 55 4. Unplug the USB cable from the connector. 5. Remove the three screws securing the LED control board to the bracket 6. Release the LED control board from the chassis. After replacement, insert and secure the unit to the chassis fol- lowing the reverse procedures from step 1~5.
  • Page 56: Replacing The M1010 Adapter Board

    Replacing the M1010 Adapter Board 1. Remove all the cables connected to the adapter board, including front panel, USB, LAN, power and five fan cables. 2. Remove the five screws to release the adapter board. Refer to page 47 for the locations.. Chapter 3: Replacing Pre-Installed Components...
  • Page 57: M1010 Adapter Board Features

    3.7.1 M1010 Adapter Board Features J14: Fan Tach Connector J16: LCM Connector J7:Fan Tach & PWM Connector JP1: Fan Input Select Connector J19:CD-ROM Power Connector J5: Fan Connector J9: Fan Connector J11: Fan Connector J10: Fan Connector J2: Front Panel Connector J6: Fan Connector Slim FDD Connector J15: LCM Connector...
  • Page 58: System Fan Layout

    3.7.2 System Fan Layout The following picture provides the information for system fan layout. Refer to the tables on p.xx for connection. Chapter 3: Replacing Pre-Installed Components...
  • Page 59 System Fan Speed Control Signal M1010 Adapter Board J8 PWM Connector System Fan Monitoring Signal Barebone System Fan Fan 1 (Fan J13) Fan 2 (Fan J13) Fan 3 (Fan J14) Fan 4 (Fan J14) Fan 5 (Fan J14) Chapter 3: Replacing Pre-Installed Components Connect to Motherboard FAN6 Connector...
  • Page 60: M1010 Adapter Board Connector Pin Definition

    3.7.3 M1010 Adapter Board Connector Pin Definition J1 TYFP Front Panel Connector HDLED+ HDLED - RESET- RESET+ VOLTAGE5 EXT_INT V5SB ICH_SMBDAT ICH_SMBCLK J2 Front Panel Connector HDLED+ RESET+ PW_LED+ WLED+ ICH_SMBDAT EXT_INT V5SB PWR_SW+ LAN1_LED+ LAN2_LED+ LAN3_LED_ ID_LED+ ID_SW+ KEY PIN PW_LED+ PW_LED - PWR_SW+...
  • Page 61 J3 LAN/ID LED Connector LAN1_LED+ LAN2_LED+ LAN3_LED+ ID_LED+ ID_SW+ KEY PIN FAN Signal Related Connector Pin Definition NOTE: The FAN signal naming is based on HW circuit design only. It might be different from the system fan naming. J7 Fan TACH & PWM Connector J8 PWM Connector J13 Fan TACH Connector KEY PIN...
  • Page 62 J14 Fan TACH Connector KEY PIN J6 Fan Connector J10 Fan Connector FAN4_TACH FAN5_TACH FAN6_TACH FAN7_TACH FAN8_TACH FAN9_TACH FAN10_TACH FAN1_12VPWM FAN1_TACH FAN2_TACH FAN2_12VPWM FAN3_12VPWM FAN3_TACH FAN4_TACH FAN4_12VPWM Chapter 3: Replacing Pre-Installed Components...
  • Page 63 J11 Fan Connector J9 Fan Connector J5 Fan Connector Chapter 3: Replacing Pre-Installed Components FAN5_12VPWM FAN5_TACH FAN6_TACH FAN6_12VPWM FAN7_12VPWM FAN7_TACH FAN8_TACH FAN8_12VPWM FAN9_12VPWM FAN9_TACH FAN10_TACH FAN10_12VPWM...
  • Page 64 J15 & J16 LCM Connectors LCM_+5V KEY PIN LCM_+5VSB JP1 Fan Input Select Connectors Pin1 & Pin2 Close Pin2 & Pin3 Close LCM_SIN LCM_SOUT Fan PWM signal from J8 Fan PWM signal from J7 Chapter 3: Replacing Pre-Installed Components...
  • Page 65: Replacing The Sata Or Scsi Backplane

    Replacing the SATA or SCSI Backplane NOTE: The procedures for replacing SATA or SCSI back- planes are the same. The following section applies to B2891G24S4H model only. You may rerfer to the following section for SCSI backplane replacement. 1. Remove the 3 screws securing the adapter board to the chassis.
  • Page 66 3. Remove the ten screws that secure the bracket to the adapter board. 4. Release the adapter board free from the bracket. 5. Replace the unit to the chassis following the reverse pro- cedures from step 1 to 4 after done. Chapter 3: Replacing Pre-Installed Components...
  • Page 67: Sata Backplane (M1204) Features

    3.8.1 S-ATA Backplane (M1204) Features U4, SATA 4 Connector U3, SATA 3 Connector U2, SATA 2 Connector HDD Power LED HDD Active LED U1, SATA 1 Connector Chapter 3: Replacing Pre-Installed Components...
  • Page 68 J3, SATA 3 Connector J4, HDD Access LED Connector 1 JP1, HDD Access LED Connector 2 Chapter 3: Replacing Pre-Installed Components PW1 Power Connector PW2 Power Connector J4, SATA 4 Connector J2, SATA 2 Connector J1, SATA 1 Connector...
  • Page 69 M1204 HDD Access LED Connector Pin Definition J4: HDD Access LED Connector HD_ACCLED1+ HD_ACCLED2+ HD_ACCLED3+ HD_ACCLED4+ NOTE: This is a normal HDD access LED connector. It just passes through the LED signal from SATA controller. JP1: HDD Access LED Connector HD_ACCLED1+ HD_ACCLED2+ HD_ACCLED3+...
  • Page 70: Scsi Backplane (M1205) Features

    3.8.2 SCSI Backplane (M1205) Features SCSI 4 Connector SCSI 3 Connector SCSI 2 Connector HDD Power LED HDD Active LED SCSI 1 Connector Chapter 3: Replacing Pre-Installed Components...
  • Page 71 Switch, ID select or Start-Mode select Chapter 3: Replacing Pre-Installed Components PW1 Power Connector PW2 Power Connector SCSI Data Connector...
  • Page 72 M1205 HDD Start-Mode & ID Selection Switch SW1 & SW2 HDD Start-Mode Selection Switch Case (DLYD_START) Note: *Case 2 is the default setting. **This value may be reduced by SCSI device supplies to reflect the wrost-case time duration of peak current drains at the 12 V.D.C or 5 V.D.C source or both during motor spin up.
  • Page 73 SW3 & SW4 HDD ID Selection Switch Case Note: *Case 2 is not a recommended selection because SCSI HDD ID#7 will conflict with SCSI controller ID in such case. Chapter 3: Replacing Pre-Installed Components ID Sequence (left to right in front view) SCSI ID# 0, 1, 2, 3 SCSI ID#4, 5, 6, 7 (Please notice that, in this case,...
  • Page 74: Replacing The Power Supply

    Replacing the Power Supply 1. Remove the two screws that secure the power supply to the chassis. 2. Remove the screw that secure the fan assembly to the chassis Chapter 3: Replacing Pre-Installed Components...
  • Page 75: Appendix I: Bios Differences

    Appendix I: BIOS Differences The BIOS of B2891 is similar to the BIOS of S2891. However, there is something different. You may refer to the attached motherboard manual for the complete BIOS information. The differences between B2891 and S2891 are on the “Advanced”...
  • Page 76 B2891 Barebone BIOS / Advanced Menu PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd. Advanced Secured Setup Configuration Reset Configuration Data: Hammer Configuration Integrated Devices PCI Configuration IDE Configuration Floppy Configuration I/O Device Configuration Hardware Monitor: Console Redirection Auto Fan control IPMI F1: Help : Select Item Esc: Exit...
  • Page 77: Appendix Ii: Cable Connection Tables

    Appendix II: Cable Connection Tables SATA Cable Table 1: B2891G24S4H Model M1204 SATA Backplane SATA 1 SATA 2 SATA 3 SATA 4 HDD Drive HDD1 HDD2 HDD3 HDD4 SCSI Cable M1205 SCSI Backplane SCSI Connector FAN Cable Table 4: System Fan to M1010 Adapter Board System Fan Fan 1 Fan 2...
  • Page 78 Table 4: System Fan to M1010 Adapter Board Fan 4 Fan 5 Table 5: M1010 Adapter Board to Motherboard M1010 J13 Fan 1 cable J13 Fan 2 cable J14 Fan 3 cable J14 Fan 4 cable J14 Fan 5 cable J7 PWM cable Power Supply Cable Table 6: Power Supply to Motherboard...
  • Page 79 The Other Cable Table 9: M1010 Adapter Board to Motherboard M1010 J3 LAN1 LED cable J3 LAN2 LED cable Table 10: M1003 Front Panel Control Board Related Cable M1003 J1 USB connector M1003 J2 connector Table 11: CD-ROM Related Cable Motherboard IDES connector M1010 J19 power connector Table 12: Chassis Intrusion Cable...
  • Page 80: Technical Support

    (which can have expensive consequences). If these options are not available for you then Tyan Computer Corporation can help.Besides designing innovative and qual- ity products for over a decade, Tyan has continuously offered customers service beyond their expectations.
  • Page 81 3. Contact your dealer for help BEFORE calling TYAN. 4. Check the TYAN user group: alt.comp.periphs.main- board.TYAN Returning Merchandise for Service During the warranty period, contact your distributor or system vendor FIRST for any product problems. This warranty only covers normal customer use and does not cover damages incurred during shipping or failure due to the alteration, mis- use, abuse, or improper maintenance of products.

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