Xerox VersaLink B605 User Manual page 222

Troubleshooting
Symptom
Auger marks appear on the printed output.
The output print is wrinkled or stained.
Envelopes are wrinkled or creased when printed.
The top margin is incorrect.
222 Xerox ® VersaLink
User Guide
® B605/B615 Multifunction Printer
Solutions
• To check the toner level, check the control panel,
use the print driver, or the Embedded Web Server.
If the toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use
in this printer, and replace it as needed. For best
results, use a genuine Xerox toner cartridge.
• Verify that the paper is the correct size, type, and
weight for the printer and that it is loaded
properly.
• Load a new ream of paper.
• Change the Paper Type settings in the print driver.
In the print driver Printing Options tab, select
Paper, then change the Other Typesetting.
Check if the crease is within 30 mm (1.2 in.) of the
four edges of the envelope.
• If the crease is within the supported
measurement, it is printing as expected. Your
printer is not faulty.
• If the crease is more than the supported
measurement, do the following steps:
1 Ensure that envelopes are loaded properly in
the Bypass Tray. For more information, refer to
Loading Envelopes in the Bypass
2 Follow the guidelines for printing on
envelopes. For more information, refer to
Guidelines for Printing
3 If the problem persists, use a different size
envelope.
• Ensure that the paper is loaded properly.
• Ensure that the margins are set correctly in the
application that you are using.
• Adjust the paper registration. For more
information, refer to Adjusting Paper
Tray.
Envelopes.
Registration.