Information Codes - Samsung NE59J7750 Series User Manual

Troubleshooting

Information codes

OVEN
Displayed
Possible cause
code
C-20 The oven sensor is open when
the oven is operating.
The oven sensor is short when
the oven is operating.
C-21 This code occurs if the internal
temperature rises abnormally
high.
C-d1 This code occurs if the door lock
is mispositioned.
C-d0 This code occurs if the Control
key is short for 1 minute.
C-F0 This code occurs if
communication between the
Main and Sub PBA is interrupted.
-dC- This code appears if the partition
is inserted or removed while the
oven is operating.
52 English
Solution
Press OVEN OFF and restart the
oven. If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Make sure the partition is
inserted properly, and restart
the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Displayed
Possible cause
code
C-30 The PCB sensor is open when
the oven is operating.
The PCB sensor is short when
the oven is operating.
This code occurs if the PCB
C-31
temperature rises abnormally
high.
Solution
Press OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power to
the oven for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Call for service.