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Troubleshooting
Information codes
Code symbol
Meaning
Oven sensor malfunction.
The oven is overheating.
Check the Control PBA NTC
Sensor.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal malfunction.
Oven vent blocked.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
50 English
Solution
1. Press OFF/CLEAR, and then
restart the oven.
2. If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds and then
reconnect the power.
1. If oven vent or cover air is
blocked by aluminum foil
or others, remove that and
restart oven.
2. To reset error, disconnect
power or tap OFF/CLEAR
after opening the oven door
at least 60 seconds.
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THE PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG GAS RANGE / COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting on the date of
delivery to the original consumer purchaser, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale and/or proof of delivery must be presented upon request as proof
of purchase to SAMSUNG or SAMSUNG's authorized service center to receive
warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer's geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
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