Samsung NE59J7750 Series User Manual page 51

Problem Possible cause
Oven racks The shiny, silver-colored racks
are difficult to were cleaned in a self-cleaning
slide. cycle.
Oven door The soft closing hinges
closes faster/ contain a damping fluid that is
slower than affected by temperature.
normal
Solution
Apply a small amount of
vegetable oil to a paper towel
and wipe the edges of the
oven racks with the paper
towel.
• This is normal. If the oven
is in a cold environment,
the door will close slower
than it will in a warmer
environment. A warmer
than normal environment,
such as when cooking,
may cause the door to
close slightly faster.
• Failure of soft closing
doesn't imply a system
failure. However, if the
problem continues,
contact a local Samsung
service center.
DRAWER
Problem Possible cause
The Drawer The drawer is out of
does not slide alignment.
smoothly or
drags.
The drawer is over-loaded or
the load is unbalanced.
The Warming A fuse in your home may
drawer will not be blown or circuit breaker
work. tripped.
The controls are not set
correctly.
Excessive There is liquid present in the
condensation in drawer.
the drawer.
Uncovered foods.
The temperature is set too
high.
Food dries out Moisture is escaping.
in the warming
The drawer is not fully closed.
drawer.
Solution
Fully extend the drawer and
push it all the way in. See the
page 39.
Reduce weight. Redistribute
drawer contents.
Replace the fuse or reset the
circuit breaker.
See the chapter on using the
warming drawer on page 39.
Remove the liquid.
Cover food with a lid.
Adjust the temperature to a
lower setting.
Cover food with a lid.
Push the drawer in until the
latch engages.
English 51