4.2.8 Major Problems Trouble shooting
1) Multi-Feeding
Description
Multiple sheets of paper are fed at once.
1. Solenoid malfunction
(the solenoid does not work properly)
2. Pad-Friction is
contaminated with foreign matter.(oil...)
3. The face of paper is blended.
Service Manual
Alignment & Troubleshooting
Replace the solenoid if necessary.
Clean the pad friction with soft clothe
dampened with IPA(Isopropyl Alcohol).
Use the smooth paper.
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Samsung Electronics