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Problem
The adapter
becomes warm
during charging.
I hear the sound
of a fan during
treatment.
The battery
indicator does
not light up when
I plug the adapter
into the wall
socket.
The battery
indicator lights up
red continuously,
although I have
charged the
device.
When I charge
the device, the
status indicator
flashes red and
I hear an error
sound.
I have switched
on the device but
cannot select an
intensity setting.
34
Possible cause
The device is in
error mode.
This is normal.
This is normal.
The device needs
a fan for cooling.
You have not
inserted the small
plug into the
socket on the
device properly
or you have not
inserted the
adapter into
the wall socket
properly.
The wall socket
does not work.
You charged
the device in a
place where the
temperature was
too high or too
low.
You charge
the device in a
place where the
temperature is
too high.
You have to reset
the device.
Solution
Switch on the device by pressing the on/off button. If the
status indicator lights up green again, you can continue
your treatment. If the status indicator continues to flash,
contact the Philips skincare expert team.
no action required.
no action required. You can continue your treatment.
Make sure you insert the small plug into the socket on
the device properly and you insert the adapter into the
wall socket properly.
Check by plugging another appliance into the same
socket.
Do not charge the device in a hot room or close to a
radiator or other heat source. Do not charge it in a too
cold room either. The charging and usage temperature is
between +10°C and +40°C.
Do not charge the device in a hot room or close to a
radiator or other heat source. The charging and usage
temperature is between +10°C and +40°C.
To reset the device, switch it off and then on again.
If you are still not able to select an intensity setting,
call the Philips skincare expert team.
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