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Problem (Playback)
No sound during DivX
movies playback.
®
An DivX
movies does not
repeat.
®
Certain DivX
fi les does not
play or are skipped.
No audio output from HDMI
connection.
No video output from HDMI
connection.
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1_dvp6620-88_93_eng1_final813.in45 45
Troubleshooting
®
– The audio codec may not be supported by this unit.
– Check that fi le size of the movie does not exceed the
fi le size of the disc during downloading.
– Check that the DivX movie downloaded is a complete
fi le.
– Make sure the fi le name extension is correct. You can
check this using a computer with CD-ROM.
– The player is designed to play DVD, VCD, CD audio,
MP3 and DivX
such as liquid audio, RM (RealMedia), WAV or non-
audio fi les like '.doc', '.txt', '.pdf' are not supported.
– Try to play the problem DivX
If they do not work, the source fi le appears to be
corrupted.
– Try to download the fi le again from a different source.
If you have created the fi le yourself, save it with the
correct settings.
– You will not hear any sound from the HDMI output if
the source device is only DVI/HDCP (High-bandwidth
Digital Content Protection)-compatible.
– It is not possible to output or copy-controlled DVD-
Audio sources from the HDMI connection.
– Make sure that the audio output setting is not turned
off. See 'Setup Menu Options - { Audio Setup Page -
HDMI Audio Setup }' for details.
– HDMI connection can only be made to HDMI-
equipped devices with HDCP (High Bandwidth Digital
Content Protection). If you wish to connect to a DVI
connector (equipped with HDCP), you need a
separate adaptor (DVI to HDMI).
– Make sure the resolution of this unit matches the
device you have connected using the HDMI. See
'Setup Menu Options - { Video Setup Page - HDMI
Video Setup }' for details.
– During resolution selection for DVI TV, a distorted or
black screen may appear, see HDMI Video Setup.
Solution
®
discs only. Other digital audio formats
®
fi les on a computer.
(continued)
45
2008-03-24 2:32:35 PM
2008-03-24 2:32:35 PM
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