Troubleshooting - Philips HTS3011/55 User Manual

WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Never open the system as there is a risk of electric shock.
If a fault occurs, fi rst check the points listed below before taking the system for repair.
If you are unable to solve a problem by following these instructions, consult your dealer or
Philips for help.
Problem (General)
No picture.
Completely distorted picture
or black/white picture.
No sound or distorted sound.
No surround sound effect
from the speakers.
The remote control does not
function properly.
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Solution
– Refer to your TVs manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
– Press DISC to select disc mode.
– If this happens when you turn on the progressive scan
feature, wait for 15 seconds for the auto recover or
switch to the default mode as below:
1) Press ç to open the disc tray.
2) Press on the remote control.
3) Press AUDIO SYNC on the remote control.
– Check the video connection.
– Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
– The disc is dirty. Clean the disc.
– Adjust the volume.
– Check the speaker connections and settings.
– Make sure that the audio cables are connected and
press the correct source button (for example, AUX) to
choose the device that you want to hear through this
unit.
– Press SURROUND to select a correct surround
sound setting.
– For playback of DTS track, press AUDIO SYNC to
select other audio track.
– Make sure that the source you are playing is recorded
or broadcast in surround sound (Dolby Digital, etc).
– Select the source you want to play (for example,
DISC or RADIO) before pressing the function button
(u, í / ë).
– Reduce the distance between the remote control and
this unit.
– Batteries are weak, replace the batteries.
– Point the remote control directly toward the IR sensor.

Troubleshooting

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