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8
Appendices
Frequently asked questions
8 Appendices
8.1 Frequently asked questions
8.1.1 What should I do if I forget the screen lock code?
8.1.2 What if two users change the same setting at the same
8.1.3 Will the thermostat work if the connection to the cloud
8.1.4 Why does the scheduled Eco mode change to
34 | 40
Try using the administrator password to unlock the screen.
To unlock the screen using the administrator password
1. On the thermostat screen indicating that the screen lock code is incorrect, tap
the question mark and then tap Log in.
2. Input the administrator password, and then tap OK.
time?
The last command received by the server takes effect.
is lost?
Yes, the thermostat works with or without the network connection:
●
If there is network connection to the cloud and you have also set the schedule,
the thermostat operates per the schedule. Temporary change of the
temperature setpoint is effective for at least one hour. See more information
about temporary temperature setpoint changes in Thermostat display overview
[➙ 7].
●
If there is network connection but you have not set the schedule, the
thermostat operates per the system default schedule. For more information
about the default schedule, see Setting schedules.
●
If there is no network connection or valid time, the thermostat cannot get
schedule information from the cloud. It always then operates in Comfort mode.
Comfort?
This is probably because the thermostat detects that someone enters into the room
when a scheduled Unoccupied mode is running. In this case, the thermostat
switches from Unoccupied to Comfort automatically until the next scheduled
mode starts. However, you can turn off the auto-switch by disabling the Room
presence detection parameter under Advanced Settings.
Disable the switch from Unoccupied to Comfort even if the room
is occupied
1. On the Home screen, tap
2. If prompted, enter the administrator password.
3. Tap , tap
, and then tap
detection.
4. Drag the slider to the left.
, tap and then tap .
. Scroll down and tap Room presence
A6V10733807_enUS_c
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