Kenwood KMM-BT332U Instruction Manual page 40

Troubleshooting
Symptom
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 3)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both
be made.
• Delete pairing information from both the unit and
Echo or noise is heard during • Adjust the microphone unit's position. (Page 14)
a phone conversation. • Check the [ECHO CANCEL] setting. (Page 16)
Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth
• Move the car to a place where you can get a better signal
Phone call sound cannot be • Press 6 IW during a call to switch between hands-free
heard from the car speakers.
Voice calling method is not • Use voice calling method in a more quiet environment.
successful. • Reduce the distance from the microphone when you
• Make sure the same voice as the registered voice tag is
Sound is being interrupted or • Reduce the distance between the unit and the Bluetooth
skipped during playback of a
Bluetooth audio player. • Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be
controlled.
• Disconnect and connect the Bluetooth player again.
34
ENGLISH
Remedy
the unit and Bluetooth device.
the Bluetooth device, then perform pairing again.
(Page 15)
device.
reception.
and private talk mode. (Page 16)
speak the name.
used.
audio player.
unit.
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
Symptom Remedy
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY" There is no registered device connected/found via
Bluetooth.
"ERROR" Try the operation again. If "ERROR" appears again, check
if the device supports the function you have tried.
"NO INFO"/"NO DATA" Bluetooth device cannot get the contact information.
"HF ERROR XX"/ Reset the unit and try the operation again. If this does not
"BT ERROR" solve the problem, consult your nearest service center.
"SWITCHING NG" The connected phones might not support phone
switching feature.
The Bluetooth connection Delete the unused registered Bluetooth device from the
between the Bluetooth unit. (Page 18)
device and the unit is
unstable.
No response from Alexa after Amazon cloud was unable to analyze the voice input.
the voice input.
Wrong response from Alexa. Alexa misunderstood what was said or did not catch
the entire request or sentence spoken. Please try again.
(Page 21)
"DISCONNECTED" Be sure to connect your smartphone to the unit via
Bluetooth. (Page 15)