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Kenwood Z838W Troubleshooting Manual

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Contents
Contents
Safety precautions......................3
Safety precautions......................3
About RDS ..................................5
About RDS ..................................5
About CDs...................................8
About CDs...................................8
General features .........................9
General features .........................9
Attenuator
Attenuator
A" and "Display Type B"
A" and "Display Type B"
Display switching part for "Display Type
Display switching part for "Display Type
C" and "Display Type D"
C" and "Display Type D"
Tuner features ...........................22
Tuner features ...........................22
RDS features .............................25
RDS features .............................25
control features .....................28
control features .....................28
Menu system.............................34
Menu system.............................34
Menu System
Menu System
- 2 -
- 2 -
Accessories ...............................44
Accessories ...............................44
Installation Procedure ..............44
Installation Procedure ..............44
Installation ................................46
Installation ................................46
Troubleshooting Guide .............48
Troubleshooting Guide .............48
Specifications ...........................54
Specifications ...........................54

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  • Page 1: Table Of Contents

    Contents Contents Safety precautions......3 Safety precautions......3 RDS features ......25 RDS features ......25 Contrast Adjustment Contrast Adjustment Dimmer Dimmer Traffic Information Traffic Information About RDS ........5 About RDS ........5 System Q System Q Radio Text Scroll Radio Text Scroll Notes on playing MP3/WMA..6 Notes on playing MP3/WMA..6 Switching preout Switching preout...

  • Page 2: Safety Precautions

    Kenwood dealer. consult your Kenwood dealer. malfunction. malfunction. C205, C705, and non-Kenwood CD changers C205, C705, and non-Kenwood CD changers • Make sure not to get your fingers caught • Make sure not to get your fingers caught •...
  • Page 3 Reset button has been pressed, contact off with a cloth moistened with neutral off with a cloth moistened with neutral your local KENWOOD dealer for assistance. your local KENWOOD dealer for assistance. cleaner, then wipe neutral detergent off. cleaner, then wipe neutral detergent off.

  • Page 4: About Rds

    About RDS About RDS The marking of products using lasers The marking of products using lasers RDS (Radio Data System) RDS (Radio Data System) (Except for some areas) (Except for some areas) When listening to an RDS station, the program When listening to an RDS station, the program service name of the station is displayed, service name of the station is displayed,...

  • Page 5: Notes On Playing Mp3/Wma

    Notes on playing MP3/WMA (Z838W) Notes on playing MP3/WMA (Z838W) This unit can play MP3(MPEG1, 2, 2.5 Audio Layer 3)/WMA. Note, This unit can play MP3(MPEG1, 2, 2.5 Audio Layer 3)/WMA. Note, Entering ID3 tag and Contents Entering ID3 tag and Contents...
  • Page 6 MP3/WMA playing order MP3/WMA playing order When a Track Search is executed with file ¡$ being played ... When a Track Search is executed with file ¡$ being played ... When selected for play, Album Search, Track Search, or for Album When selected for play, Album Search, Track Search, or for Album Operation of the button Operation of the button...

  • Page 7: About Cds

    About CDs About CDs Handling CDs Handling CDs CD cleaning CD cleaning • Don’t touch the recording surface of the CD. • Don’t touch the recording surface of the CD. Clean from the center of the disc and move Clean from the center of the disc and move outward.

  • Page 8: General Features

    General features General features Power Power Release button Release button Turning ON the Power Turning ON the Power ¢ ¢ Press the [SRC] button. Press the [SRC] button. When the power is ON, the <Security Code> (page 35) is displayed When the power is ON, the <Security Code>...

  • Page 9: Volume

    General features General features Volume Volume System Q System Q You can recall the best sound setting preset for different types of You can recall the best sound setting preset for different types of Increasing Volume Increasing Volume the music. the music.
  • Page 10 Select the Audio item for adjustment Select the Audio item for adjustment • According to the Bass Q Factor setting value, the frequencies that • According to the Bass Q Factor setting value, the frequencies that Press the [FM] or [AM] button. Press the [FM] or [AM] button.

  • Page 11: Speaker & Woofer Setting

    General features General features In Woofer setting mode In Woofer setting mode Speaker & Woofer Setting Speaker & Woofer Setting Woofer type Woofer type Display Display Speaker setting allows the System Q settings to be fine-tuned Speaker setting allows the System Q settings to be fine-tuned "Woofer OFF"...

  • Page 12: Display Switching Part For "Display Type

    Select the Display Type Select the Display Type Character Character Press the [DISP] button. Press the [DISP] button. information display information display Enter Display Control mode Enter Display Control mode Source type icon Source type icon "Display Type B" "Display Type B" Press the [S.A] button.
  • Page 13 General features General features In Tuner source In Tuner source In CD/ External disc source In CD/ External disc source Character information display part b Display Character information display part b Display Character information display part b Display Character information display part b Display Information Information Display...
  • Page 14 Function of the Z838W Function of the Z838W In Auxiliary input source In Auxiliary input source In MP3/WMA source In MP3/WMA source Character information display part b Display Character information display part b Display Character information display part b Display...
  • Page 15 Display switching part for "Display Type C" and Movie 2 Movie 2 "Display Type D" "Display Type D" Downloaded movie (Z838W only) Downloaded movie (Z838W only) Spectrum Analyzer 1 Spectrum Analyzer 1 When Display Type is set to "Display Type C" or "Display Type When Display Type is set to "Display Type C"...
  • Page 16 Disc name Disc name "DNPS" "DNPS" • (Z838W) A downloaded movie can be selected when it has been • (Z838W) A downloaded movie can be selected when it has been downloaded into this unit. downloaded into this unit. Track Time Track Time "P-Time"...

  • Page 17: Wallpaper Selecting

    General features General features Function of the Z838W Function of the Z838W In Standby mode In Standby mode In MP3/WMA source In MP3/WMA source Character information display part b Display Character information display part b Display Character information display part b Display...

  • Page 18: Auxiliary Input Display Setting

    Each time the button is pressed the Wallpaper scan is turned Each time the button is pressed the Wallpaper scan is turned Auxiliary Input Display Setting Auxiliary Input Display Setting ON and OFF. ON and OFF. Selecting the display when this device is switched to Auxiliary Selecting the display when this device is switched to Auxiliary 2 Select the wallpaper.

  • Page 19: Picture Downloading

    CD-R/CD-RW write method. problem with the CD-R/CD-RW write method. Press the [FM] or [AM] button. Press the [FM] or [AM] button. Refer to the URL <http://www.kenwood.net-disp.com>, and Refer to the URL <http://www.kenwood.net-disp.com>, and rewrite the CD-R/CD-RW. rewrite the CD-R/CD-RW.

  • Page 20: Non-Fading Output

    Reattaching the Faceplate Reattaching the Faceplate Non-fading Output Non-fading Output Align the shaft on the unit with the depression on the Align the shaft on the unit with the depression on the Turning the Non-fading output ON or OFF. Turning the Non-fading output ON or OFF. faceplate.

  • Page 21: Dual Zone System

    Tuner features Tuner features General features General features Dual Zone System Dual Zone System Makes the sound different for the front channel and rear Makes the sound different for the front channel and rear ¢ ¢ channel. channel. One side of both the front and rear channels outputs the internal One side of both the front and rear channels outputs the internal source sound, and the other side outputs the Auxiliary input source sound, and the other side outputs the Auxiliary input...

  • Page 22: Tuning

    Example: Example: Tuning Tuning Desired frequency Desired frequency Press button Press button Selecting the station. Selecting the station. 92.1 MHz (FM) 92.1 MHz (FM) [#0], [#9], [#2], [#1] [#0], [#9], [#2], [#1] Select tuner source Select tuner source 810 kHz (AM) 810 kHz (AM) [#0], [#8], [#1], [#0] [#0], [#8], [#1], [#0]...

  • Page 23: Auto Memory Entry

    Tuner features Tuner features Auto Memory Entry Auto Memory Entry SNPP (Station Name Preset Play) SNPP (Station Name Preset Play) (Function of Remote) (Function of Remote) Putting a station with good reception in the memory Putting a station with good reception in the memory automatically.

  • Page 24: Rds Features

    RDS features RDS features Traffic Information Traffic Information Switching to traffic information automatically when a traffic Switching to traffic information automatically when a traffic ¢ ¢ bulletin starts even when you aren't listening to the radio. bulletin starts even when you aren't listening to the radio. Press the [TI] button.

  • Page 25: Pty (Program Type)

    RDS features RDS features Social Affairs Social Affairs "Social Affairs" "Social Affairs" PTY (Program Type) PTY (Program Type) Religion Religion "Religion" "Religion" Selecting the Program Type and searching for a station. Selecting the Program Type and searching for a station. Phone In Phone In "Phone In"...

  • Page 26: Program Type Preset

    Program Type preset Program Type preset Changing Language for PTY Function Changing Language for PTY Function Putting the Program Type in the Preset button memory and Putting the Program Type in the Preset button memory and Selecting the Program Type display language. Selecting the Program Type display language.

  • Page 27: Cd/Mp3/Wma/External Disc Control Features

    • The model that can play MP3/WMA is shown below. • The model that can play MP3/WMA is shown below. Z838W Z838W • When a disc is inserted, the "IN" indicator is ON. • When a disc is inserted, the "IN" indicator is ON.

  • Page 28: Playing External Disc

    Pause and play Pause and play Press the [38] button. Press the [38] button. Each time the button is pressed it pauses and plays. Each time the button is pressed it pauses and plays. The functions that can be used and the information that can be The functions that can be used and the information that can be displayed will differ depending on the external disc players being displayed will differ depending on the external disc players being...

  • Page 29: Album Search

    CD/MP3/WMA/External disc control features CD/MP3/WMA/External disc control features Album Search Album Search Track/Album Repeat Track/Album Repeat Selecting the disc set in the Disc changer or the folder recorded Selecting the disc set in the Disc changer or the folder recorded Replaying the song, disc in the Disc changer or MP3/WMA folder Replaying the song, disc in the Disc changer or MP3/WMA folder on the MP3/WMA media.

  • Page 30: Random Play

    Random Play Random Play Play all the songs on the disc or MP3/WMA folder in random Play all the songs on the disc or MP3/WMA folder in random order. order. Press the [RDM] button. Press the [RDM] button. Each time the button is pressed Random Play turns ON or OFF. Each time the button is pressed Random Play turns ON or OFF.

  • Page 31: Album Select

    CD/MP3/WMA/External disc control features CD/MP3/WMA/External disc control features Function of the Z838W Function of the Z838W The methods for moving to other folders in the album select mode The methods for moving to other folders in the album select mode...

  • Page 32: Text/Title Scroll

    Select the characters Select the characters Text/Title Scroll Text/Title Scroll Press the [FM] or [AM] button. Press the [FM] or [AM] button. Scrolling the displayed CD text, MP3/WMA text, or MD title. Scrolling the displayed CD text, MP3/WMA text, or MD title. Characters can be entered by using a remote with a number button.

  • Page 33: Menu System

    Menu system Menu system Menu System Menu System Setting during operation beep sound etc. functions. Setting during operation beep sound etc. functions. ¢ ¢ The Menu system basic operation method is explained here. The The Menu system basic operation method is explained here. The reference for the Menu items and their setting content is after reference for the Menu items and their setting content is after this operation explanation.

  • Page 34: Security Code

    Press the Reset button and when it's removed from the Press the Reset button and when it's removed from the Security Code <In Standby mode> Security Code <In Standby mode> battery power source battery power source Because authorization by the Security Code is required when it's Because authorization by the Security Code is required when it's Turn the power ON.

  • Page 35: Manual Clock Adjustment

    Menu system Menu system Adjust each item Adjust each item Manual Clock Adjustment Manual Clock Adjustment Press the [FM] or [AM] button. Press the [FM] or [AM] button. This adjustment can be done when the <Synchronize Clock> (page This adjustment can be done when the <Synchronize Clock> (page Repeat step 3 and 4 operation and adjust the date.

  • Page 36: Dsi (Disabled System Indicator)

    DSI (Disabled System Indicator) DSI (Disabled System Indicator) Dimmer Dimmer A red indicator will blink on the unit after the faceplate is A red indicator will blink on the unit after the faceplate is Dimming this unit's display automatically when the vehicle light Dimming this unit's display automatically when the vehicle light removed, warning potential thieves.

  • Page 37: Switching Preout

    Menu system Menu system Function of the Z738 Function of the Z738 B.M.S. (Bass Management System) B.M.S. (Bass Management System) Switching preout Switching preout Adjust the bass boost level of the external amplifier using the Adjust the bass boost level of the external amplifier using the Switching the preout between the rear and non-fading.

  • Page 38: News Bulletin With Timeout Setting

    News Bulletin with Timeout Setting News Bulletin with Timeout Setting Tuning Mode <In Tuner mode> Tuning Mode <In Tuner mode> It switches automatically when a news bulletin starts even if the It switches automatically when a news bulletin starts even if the Sets the tuning mode.

  • Page 39: Af (Alternative Frequency)

    Menu system Menu system AF (Alternative Frequency) AF (Alternative Frequency) Auto TP Seek Auto TP Seek When poor reception is experienced, automatically switch to When poor reception is experienced, automatically switch to When the TI function is ON and poor reception conditions are When the TI function is ON and poor reception conditions are another frequency broadcasting the same program in the same another frequency broadcasting the same program in the same...

  • Page 40: Text Scroll

    Function of the Z838W Function of the Z838W Text Scroll Text Scroll Picture downloading <In Standby mode> Picture downloading <In Standby mode> Setting the displayed text scroll. Setting the displayed text scroll. For the setting method refer to the <Picture downloading> (page For the setting method refer to the <Picture downloading>...

  • Page 41: Basic Operations Of Remote

    Basic Operations of remote Basic Operations of remote Loading and Replacing the battery Loading and Replacing the battery Use one lithium battery (CR2025). Use one lithium battery (CR2025). Insert the batteries with the + and – poles aligned properly, Insert the batteries with the + and – poles aligned properly, following the illustration inside the case.
  • Page 42 [#0] — [#9] buttons [#0] — [#9] buttons In Tuner source In Tuner source When in <Direct Track Search> (page 30) and <Direct Album When in <Direct Track Search> (page 30) and <Direct Album Search> (page 30), enter the track/disc number. Search>...

  • Page 43: Accessories

    Number of items • If your car is not prepared for this special connection-system, • If your car is not prepared for this special connection-system, consult your Kenwood dealer. consult your Kenwood dealer. • Only use antenna conversion adapters (ISO-JASO) when the •...

  • Page 44: Connecting Wires To Terminals

    Connecting Wires to Terminals Connecting Wires to Terminals Non-fading left output (White) (Z838W/Z738) Non-fading left output (White) (Z838W/Z738) Rear left output (White) (Z738 only) Rear left output (White) (Z738 only) To External Display/ To External Display/ Non-fading right output (Red) (Z838W/Z738)

  • Page 45: Installation

    Connecting Wires to Terminals Connecting Wires to Terminals Installation Installation ■ Installation ■ Installation 2WARNING 2WARNING Connecting the ISO Connector (see p.45) Connecting the ISO Connector (see p.45) The pin arrangement for the ISO connectors depends on the type of The pin arrangement for the ISO connectors depends on the type of vehicle you drive.
  • Page 46 Installation Installation ■ Removing the hard rubber frame ■ Removing the hard rubber frame ■ Removing the Unit ■ Removing the Unit Refer to the section “Removing the hard rubber frame” and then Refer to the section “Removing the hard rubber frame” and then Engage the catch pins on the removal tool and remove the two Engage the catch pins on the removal tool and remove the two remove the hard rubber frame.

  • Page 47: Troubleshooting Guide

    Troubleshooting Guide Troubleshooting Guide What might seem to be a malfunction in your unit may What might seem to be a malfunction in your unit may There’s no loudness There’s no loudness effect.12 effect.12 just be the result of slight misoperation or miswiring. just be the result of slight misoperation or miswiring.
  • Page 48 Troubleshooting Guide Troubleshooting Guide Tuner source Tuner source The sound quality is poor or The sound quality is poor or distorted.25 distorted.25 ✔ One of the speaker wires is being pinched by a screw in the car. ✔ One of the speaker wires is being pinched by a screw in the car. Radio reception is Radio reception is poor.39...
  • Page 49 Troubleshooting Guide Troubleshooting Guide Disc source Disc source Cannot play CD-R or Cannot play CD-R or CD-RW.60 CD-RW.60 ✔ Finalization processing is not being conducted for CD-R/CD-RW. ✔ Finalization processing is not being conducted for CD-R/CD-RW. "AUX" is displayed without achieving External disc control "AUX"...
  • Page 50 Troubleshooting Guide Troubleshooting Guide MP3/WMA source MP3/WMA source Can't display the ID3 tag information Can't display the ID3 tag information correctly.75 correctly.75 ✔ Record is not made in conformity with the ID 3 tag version1.x. ✔ Record is not made in conformity with the ID 3 tag version1.x. Cannot play an Cannot play an MP3/WMA.67...
  • Page 51 Troubleshooting Guide Troubleshooting Guide The messages shown below display your systems The messages shown below display your systems Mecha Error: Something is wrong with the disc magazine. Or the Mecha Error: Something is wrong with the disc magazine. Or the condition.
  • Page 52 ➪ ➪ Press the reset button to download it again. If this Press the reset button to download it again. If this error is still displayed, consult a local Kenwood error is still displayed, consult a local Kenwood dealer. dealer.

  • Page 53: Specifications

    D/A Converter ...............1 Bit D/A Converter ...............1 Bit Spindle speed Spindle speed (Z838W) .(CD-DA/MP3/WMA)1000 – 400 rpm (CLV 2times) (Z838W) .(CD-DA/MP3/WMA)1000 – 400 rpm (CLV 2times) (Z738) ........(CD-DA) 500 – 200 rpm (CLV) (Z738) ........(CD-DA) 500 – 200 rpm (CLV) Wow &...

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