Section 8: Troubleshooting; Generator Troubleshooting - Generac Power Systems EcoGen 15kW Installation Manuallines

Section 8: Troubleshooting

Generator Troubleshooting

Problem Cause
Blown fuse.
Loose, corroded, or faulty battery cables.
Engine will not
crank
Faulty starter contact.
Faulty starter motor.
Discharged battery.
No fuel.
High fuel pressure.
Fuel selector in wrong position.
Engine cranks but
Faulty fuel solenoid (FS).
will not start
Faulty spark plug(s).
Valve clearance out of adjustment.
Air cleaner clogged or damaged.
Faulty spark plug(s).
Engine starts hard
Incorrect fuel pressure.
and runs rough
Fuel selector in wrong position.
Valve(s) out of adjustment.
Internal engine issue.
Generator is set Controller wired incorrectly.
to OFF, but
engine continues
Faulty control board.
to run
Generator MLCB (generator disconnect) is
OFF (OPEN).
No AC output
Generator internal failure.
from generator
Engine may be warming up. See
Start.
Installation Guidelines For 60 Hz EcoGen™ Generators
Correction
Correct short circuit condition by replacing 7.5
A fuse in generator control panel. Contact an
IASD if fuse continues to blow.
Tighten, clean, or replace as necessary.*
Charge or replace battery.
Replenish fuel / turn on fuel valve.
Check and adjust fuel pressure.
Set fuel conversion valve to correct position.
Replenish fuel / turn on fuel valve.
Clean; inspect spark plug gap; replace spark
plug(s) if necessary.
Reset valve clearance.
Inspect and clean air cleaner.
Clean; inspect spark plug gap; replace spark
plug(s) as needed.
Verify fuel pressure to regulator is 10–12 in
water column (2.49–2.99 kPa) for LP gas, and
3.5–7.0 in water column (0.87–1.74 kPa) for
NG.
Set fuel conversion valve to correct position.
Adjust valve clearance.
Contact an IASD for assistance.
Contact an IASD for assistance.
Set generator MLCB (generator disconnect) to
ON (CLOSED).
Contact an IASD for assistance.
Cold Smart
Check controller screen to verify status.
Troubleshooting
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