Black Box EME160A User Manual
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Black Box EME160A User Manual

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USER MANUAL
EME160A, EME161A-R2, EME164A, EME168A
ALERTWERKS
PLUS MQTT
MANUAL
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

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  • Page 1 USER MANUAL EME160A, EME161A-R2, EME164A, EME168A ALERTWERKS PLUS MQTT MANUAL 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...

  • Page 2: Table Of Contents

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS CONTENTS TECHNICAL SUPPORT 1.877.877.2269 CHAPTER 1: INTRODUCTION ................................3 1.1 INTRODUCTION .......................................3 1.1.1 WHAT IS MQTT ........................................3 CHAPTER 2: MQTT TOPICS ................................5 2.1 TOPIC PRINCIPLE ....................................5 2.1.1 Single-Level Wildcard - Replaces One Topic Level ............................5 2.1.2 Multi-Level Wildcard - Covers Many Topic Levels ............................

  • Page 3: Chapter 1: Introduction

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 1: INTRODUCTION TECHNICAL SUPPORT 1.877.877.2269 1.1 INTRODUCTION MQTT is a new AlertWerks Plus feature, which allows you to send sensor values and status changes to up to four MQTT servers.
  • Page 4 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 1: INTRODUCTION TECHNICAL SUPPORT 1.877.877.2269 For example, monitoring a temperature sensor via MQTT works according to Figure 1-2: FIGURE 1-2: DATA FLOW FROM SENSOR TO DEVICE Reference Information: HiveMQ Introduction to MQTT https://www.youtube.com/watch?v=z4r4hIZcp40 MQTT Protocol –...

  • Page 5: Chapter 2: Mqtt Topics

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 2: MQTT TOPICS TECHNICAL SUPPORT 1.877.877.2269 2.1 TOPIC PRINCIPLE Communication in MQTT is based on the topic principle. An MQTT topic is a UTF-8 string that the broker uses to filter messages for each connected client.

  • Page 6: Multi-Level Wildcard - Covers Many Topic Levels

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 2: MQTT TOPICS TECHNICAL SUPPORT 1.877.877.2269 2.1.2 MULTI-LEVEL WILDCARD - COVERS MANY TOPIC LEVELS: # A multi-level wildcard covers many topic levels. It only appears at the end of a topic string. Figure 2-3 illustrates a multi-level wildcard.
  • Page 7 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: MQTT TOPICS TECHNICAL SUPPORT 1.877.877.2269 Figure 2-4 illustrates a MQTT broker cluster. FIGURE 2-4: MQTT BROKER CLUSTER 1.877.877.2269 1.877.877.2269 BLACKBOX.COM BLACKBOX.COM...

  • Page 8: Chapter 3: Alertwerks Plus Mqtt Features

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: ALERTWERKS PLUS MQTT FEATURES TECHNICAL SUPPORT 1.877.877.2269 3.1 MQTT SUPPORTED FEATURES For AlertWerks Plus products, MQTT can be enabled in the Settings menu. The current implementation supports MQTT v3.1.1 without encryption as described here: https://docs.oasis-open.org/mqtt/mqtt/v3.1.1/os/mqtt-v3.1.1-os.pdf AlertWerks Plus products use JSON strings to relay sensor information.

  • Page 9: Chapter 4: Sensor Status Codes

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SENSOR STATUS CODES TECHNICAL SUPPORT 1.877.877.2269 4.1 SENSOR STATUS CODES The sensor statuses are sent in the MQTT packets, and they are represented by numbers. Figure 4-1 shows an example of sensor status information, and Table 4-1 provides sensor status and description information.

  • Page 10: Chapter 5: Alertwerks Plus Mqtt Configuration

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: ALERTWERKS PLUS MQTT CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 5.1 CONFIGURATION PAGE To configure your AlertWerks Plus device: Open Settings page -> MQTT. Click on the check box to the left of Enable MQTT to select it. Click on the check box to the left of Broadcast sensor values periodically to select it.

  • Page 11: Mqtt Server Parameters

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: ALERTWERKS PLUS MQTT CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 NOTE: if the “Broadcast sensor values periodically” option is not turned on, the unit will only send MQTT packages when a sensor status or value reading change occurs. 5.2 MQTT SERVER PARAMETERS Up to four servers can be configured.
  • Page 12 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: ALERTWERKS PLUS MQTT CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 In Figure 5-2, the MQTTS is configured with the encrypted SSL certificate method; the certificate validation is turned on; and certificates are being uploaded for MQTTS. FIGURE 5-2: EXAMPLE CONFIGURATION SCREEN You will need to browse and upload each .PEM certificate separately.
  • Page 13 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ALERTWERKS PLUS MQTT CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 Figure 5-3 shows the upload screen. FIGURE 5-3: CONFIGURATION SCREEN CONTAINING UPLOAD BUTTON If you forget to click on the Upload button and just click on the Save button at the bottom of the page, the system will not upload the certificate files, and the MQTTS feature will fail.

  • Page 14: Chapter 6: Mqtt Monitoring

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 6.1 MONITORING MQTT To monitor MQTT, we recommend using the free MQTT Explorer application, which is a versatile Windows MQTT client. It can be downloaded here: http://mqtt-explorer.com/ Once downloaded, you will need to configure MQTT Explorer to connect to an MQTT server.
  • Page 15 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 MQTT values will appear from your AlertWerks Plus Gateway. Figure 6-2 shows a MQTT Explorer screen with values from a Gateway. FIGURE 6-2: MQTT EXPLORER SCREEN WITH MQTT VALUES As noted earlier, the MQTT topic will use the following format: spp/${DeviceID}/sensor/status_change/${SensorID}...
  • Page 16 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 When a new sensor becomes online on the device, a new topic will appear with a new Sensor ID. Figure 6-3 shows a sensor ID.
  • Page 17 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Example #1: Figure 6-4 shows a Gateway with a Temperature/Humidity sensor plugged in Port 1. The Device ID is 000BDC014FDF, which is the unit’s MAC address. The Temperature sensor has the Sensor ID 0.0.0.0.1 FIGURE 6-4: MQTT EXPLORER SCREEN WITH TEMPERATURE/HUMIDITY SENSOR 1.877.877.2269...
  • Page 18 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Example #2: MQTT Explorer configuration with online broker In this example, which uses a public MQTT test server from HIveMQ, a gateway with a Temperature and Humidity sensor is connected.
  • Page 19 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Next, start MQTT Explorer and create a new connection by clicking on the yellow + sign. Figure 6-5 shows the new connection screen.
  • Page 20 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 The default topic configuration is #, which subscribes to all available topics on the server. We don’t want to get values from other devices. Therefore, remove this setting by using the delete icon. Figure 6-6 shows the default topic configuration.
  • Page 21 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Next, specify the topic that you want to view. This will be the spp/# topic and subtree, which will subscribe to any AlertWerks Gateways publishing to this MQTT server.
  • Page 22 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Figure 6-8 shows the Topic screen after the save is complete. FIGURE 6-8: MQTT EXPLORER SCREEN SHOWING SAVED TOPIC SUBSCRIPTION SETTING. 1.877.877.2269 1.877.877.2269 BLACKBOX.COM...
  • Page 23 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 If all settings are correct, the connected gateway hostname and all its sensors will be displayed after 1-2 minutes. In our example that is the 000BDC014FDF host, but there is already another AlertWerks Plus Gateway visible in this topic.
  • Page 24 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 In Figure 6-10 we reconfigured the topic to only display sensor values and statuses from our example host (000BDC014FDF). FIGURE 6-10: MQTT EXPLORER SCREEN WITH RECONFIGURED TOPIC The topic setting is spp/ 000BDC014FDF/# NOTE: The Topic Principle section in chapter 2 discusses using wildcards.
  • Page 25 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 As shown in Figure 6-11, only our AlertWerks Plus device and its sensors are subscribed with this topic setting. FIGURE 6-11: MQTT EXPLORER SCREEN SHOWING TOPIC RESULTS FOR SPECIFIED SETTING As noted earlier, supported MQTT topic settings on WTG and SP+ units have the following format: spp/${DeviceID}/sensor/status_change/${SensorID} spp/${DeviceID}/sensor/value_change/${SensorID}...
  • Page 26 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Example MQTTS configuration with online broker In the following example we will use the public MQTT test server from Mosquitto (test.mosquitto.org). An AlertWerks Gateway with a Temperature and Humidity sensor is connected to the test server.
  • Page 27 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 At this stage you should have three files: spxclient.key client.crt and mosquitto.org.crt. Additional steps are necessary to create the .PEM certificate files that can be uploaded on the Gateway. To prepare the test .PEM certificate files: Open the file spxclient.key with Notepad++.
  • Page 28 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Figure 6-12 shows a screenshot with messages stating that certificate files uploaded successfully. FIGURE 6-12: SCREEN SHOWING SUCCESSFUL CERTIFICATE UPLOAD MESSAGES Enter the connection details for MQTT Server #1: test.mosquitto.org and port 8885.
  • Page 29 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Figure 6-13 shows this information entered. FIGURE 6-13: MQTT SERVER INFORMATION SCREEN 1.877.877.2269 1.877.877.2269 BLACKBOX.COM BLACKBOX.COM...
  • Page 30 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Next, start MQTT Explorer and create a new connection by clicking on the yellow + sign. Figure 6-14 shows the New Connection screen.
  • Page 31 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 FIGURE 6-15: MQTT CONNECTION SCREEN SHOWING CERTIFICATES BUTTON. 1.877.877.2269 1.877.877.2269 BLACKBOX.COM BLACKBOX.COM...
  • Page 32 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 Choose the certificate files from your PC: Server certificate (CA): mosquitto.org.pem Client certificate: client.crt and Client key: spxclient.key Figure 6-16 shows the certificate files and client key. FIGURE 6-16: MQTT CONNECTION SCREEN SHOWING CERTIFICATE FILES Click on the Back button.
  • Page 33 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 We will configure the MQTT topic subscription, since we don’t want to subscribe to all topics that are available on this public broker.
  • Page 34 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 10. Specify the topic that you want to view. This will be the spp/# topic and subtree, which will subscribe to any AKCP devices publishing to this MQTT server.
  • Page 35 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 The topic subscription setting will be saved. Figure 6-19 shows this topic added. FIGURE 6-19: MQTT CONNECTION SCREEN WITH UPDATED TOPIC LIST You can click on the Back button and connect to the MQTT server.
  • Page 36 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 If all settings are correct, the connected Gateway hostname and all its sensors will be displayed after 1-2 minutes. Figure 6-20 shows hostname and sensor information for a connected Gateway. FIGURE 6-20: MQTT EXPLORER SCREEN SHOWING GATEWAY HOSTNAME AND CONNECTED SENSORS In our example, that is the 000BDCDD7704 host, but there is already another AlertWerks Plus Gateway visible in this topic.
  • Page 37 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 In Figure 6-21, we reconfigured the topic to only display sensor values and statuses from 000BDCDD7704, our example host. The topic setting is spp/000BDCDD7704/#. FIGURE 6-21: MQTT CONNECTION SCREEN WITH RECONFIGURED TOPIC NOTE: The Topic Principle section in chapter 2 discusses using wildcards.
  • Page 38 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 As shown Figure 6-22, only our Gateway and its sensors are subscribed to this topic. FIGURE 6-22: MQTT EXPLORER SCREEN WITH TOPIC SETTING RESULTS As noted earlier, the supported MQTT topic settings on AlertWerks Plus Gateways have the following format: spp/${DeviceID}/sensor/status_change/${SensorID} spp/${DeviceID}/sensor/value_change/${SensorID}...

  • Page 39: How To Find Sensor Compound Id

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 6.2 HOW TO FIND SENSOR COMPOUND ID The compound ID could be found from any SNMP OID of the given sensor. In Figure 6-23, a temp/humidity sensor is connected to port 3.
  • Page 40 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 After you connect the sensor, open the Get SNMP OID window and choose any OID for the humidity sensor. Figure 6-24 shows SNMP OID information. FIGURE 6-24: SCREEN SHOWING SNMP OID INFORMATION The last 5 digits of the OID is the compound ID, such as .1.3.6.1.4.1.3854.3.5.3.1.70.0.0.0.2.0 Then associate the same compound ID when viewing MQTT data.
  • Page 41 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 In Figure 6-25, you can see 0.0.0.2.0 compound ID belonging to the humidity sensor. FIGURE 6-25: SCREEN SHOWING SENSOR WITH ASSOCIATED COMPOUND ID 1.877.877.2269 1.877.877.2269 BLACKBOX.COM...

  • Page 42: Detailed Explanation Of Compound Id Structure

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: MQTT MONITORING TECHNICAL SUPPORT 1.877.877.2269 6.3 DETAILED EXPLANATION OF COMPOUND ID STRUCTURE Compound ID consists of: Expansion port Board position PCard position Sensor port Sensor sub-port 0: Main board 0: Main board PCard...

  • Page 43: Appendix A: Uploading Ssl Security Certificates

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 A.1 UPLOADING SSL SECURITY CERTIFICATES A.1.1 BROWSER CONNECTIONS AND LOG IN ISSUES NOTE: The only supported browsers are Google Chrome and Mozilla Firefox. With other browsers, the Web UI might not load correctly.
  • Page 44 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 When you select the file for uploading, a warning will appear if the file is not in the correct .PEM format, as shown in Figure A-1: FIGURE A-1: INVALID CERTIFICATE WARNING The web server used in the Plus gateways and APS WebUI uses a special Linux format (PEM) for the certificate.
  • Page 45 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 If you don’t upload a certificate, the built-in certificate will be used. A browser warning about an incorrect certificate will appear upon opening the Web UI. This is normal, and you should add it as an exception or proceed, depending on your browser.
  • Page 46 (If necessary, ask your local system administrator for help with this process or follow the previous instructions.) Stop all APS services using the Server Manager: Service menu / Stop service. Navigate to C:\Program Files (x86)\Black Box\AKCess Pro Server\bin\SSL. Make a backup of the existing http_cert.pem file.
  • Page 47 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 A.1.6 UPLOADING THE .PEM FOR PLUS GATEWAY WEB UI To upload the .PEM for the Plus Gateway Web UI, open the Settings / Services menu as shown in Figure A-6: FIGURE A-6: SETTINGS/SERVICES MENU Click on the Choose file button next to the Upload Certificate File field.
  • Page 48 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 A.1.7 UPLOADING THE .PEM FOR V4E WEB UI Open the Settings / Services and Security menu and click on the Add Key button to upload the .PEM file. as shown in Figure A-7: FIGURE A-7: “ADD KEY”...
  • Page 49 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 See below for troubleshooting instructions in case the unit’s WebUI no longer loads. A.1.8 HOW TO TROUBLESHOOT A FAILED WEB UI ON THE SEC5 NOTE: These steps are only for troubleshooting a bad SSL certificate file, which prevents the unit’s Web UI from appearing because the Apache service cannot start.
  • Page 50 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 A.1.9 HOW TO GENERATE A PROPER .PEM FILE FROM A WINDOWS CA NOTE: Only non-password-protected certificate files are supported. First, make the .PFX file export using the steps below: (taken from https://www.sslsupportdesk.com/export-ssl-certificate-private-key-pfx-using-mmc-windows/) To create a backup, export an SSL certificate with its private key and intermediates by following the steps below: Step 1:  Create an MMC Snap-in for Managing Certificates on the first Windows system where the SSL certificate is...
  • Page 51 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 Click on Add > Click on Certificates and click on OK. FIGURE A-11: CERTIFICATES ADD OPTION Choose Computer Account. FIGURE A-12: NEXT BUTTON Click on the Next button. Choose the Local Computer option.
  • Page 52 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 FIGURE A-13: FINISH BUTTON Click on the Finish button. Close the Add Standalone Snap-in window. 10. Click on OK at the Add/Remove Snap-in window. 1.877.877.2269 BLACKBOX.COM...
  • Page 53 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 Step 2: Export/Backup certificate to .pfx file: In MMC, double-click on Certificates (Local Computer) in the center window. Double-click on the Personal folder, and then click on Certificates. Right-click on the certificate that you would like to back up and choose > ALL TASKS > Export.
  • Page 54 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 Choose Yes, export the private key. FIGURE A-15: EXPORT PRIVATE KEY SCREEN 1.877.877.2269 BLACKBOX.COM...
  • Page 55 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 Click on the Next button. Choose Include all certificates in certificate path if possible, but leave Delete the private key if the export is successful unchecked.
  • Page 56 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 FIGURE A-17: COMPLETING THE CERTIFICATE EXPORT WIZARD SCREEN 12. After you receive a message stating “The export was successful,” click on the OK button. The .pfx file backup is now saved in the location that you selected.
  • Page 57 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: UPLOADING SSL SECURITY CERTIFICATES TECHNICAL SUPPORT 1.877.877.2269 Remove the passphrase from the private key: openssl rsa -in key.pem -out server.key When the exports complete, combine the server.key (without password) and cert.pem files with Notepad++ and save as USERKEY.PEM.

  • Page 58: Appendix B: Regulatory Information

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE APPENDIX B: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 B.1 FCC STATEMENT This equipment has been tested and found to comply with the regulations for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 59 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE APPENDIX B: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 B.4 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2.

  • Page 60: Appendix C: Disclaimer/Trademarks

    C.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
  • Page 61 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 1.877.877.2269 BLACKBOX.COM...
  • Page 62 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2022. BLACK BOX CORPORATION. ALL RIGHTS RESERVED. EME160A_EME161A-R2_EME164A_EME168A_MQTT_USER_REV1.PDF...

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