LG OLED55G2PUA User Manual page 124

Motion Eye Care
Switch
General
Switch Energy Saving Step
Picture
Switch Reduce Blue light
ULTRA HD video does not display.
With some HDMI cables, signals may not be received.
Change the settings of the connected device to the supported signal.
Troubleshooting Sound Issues
Troubleshooting Sound Issues
If you experience any of the problems below while using the product, please check the
following. There may not be a problem with the product.
First of all, perform a
Self-diagnosis to check for any abnormalities in the TV.
If you are using a set-top box, turn it off, and then turn it back on.
Make sure that the set-top box is correctly connected to your TV.
The screen is fine, but it does not play any sound.
Try another channel.
If you use a set-top box, there will be no sound if you have set the volume of the set-top
box or your TV to 0 or enabled Mute. Set the volume to an appropriate level.
Sound Sound Out
Set the Sound Out
check it once again. If you can hear the sound without any problem, check the
connection with external speakers such as sound bar and the settings of the external
speakers.
There is no sound coming from one of the speakers.
Sound Advanced Settings Balance
Off
to . This applies to the current input mode only.
OLED Care Device Self Care
to either Off
Advanced Settings Reduce Blue light
to Off .
General OLED Care Device Self Care Sound
to Optical Out Device + TV Speaker
Energy Saving
or Minimum .
or
124
Use TV Speaker , and then