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Problem
No sound when
the shutter is
released.
AF-assist
illuminator does
not light.
Images appear
smeared.
Colors are
unnatural.
Randomly
spaced bright
pixels ("noise")
appear in
image.
Bright spots
appear in
image.
Images are too
dark
(underexposed).
Images are too
bright
(overexposed).
Skin tones are
not softened.
Technical Notes
Troubleshooting
Downloaded from
Off is selected for Shutter sound in Sound settings in the
setup menu. No sound is produced with some shooting
modes and settings, even when On is selected.
Off is selected for the AF assist option in the setup menu. AF-
assist illuminator may not light depending on the position of
the focus area or the current scene mode, even when Auto is
selected.
The lens is dirty. Clean the lens.
White balance or hue is not adjusted properly.
The subject is dark and the shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
Using the flash
Specifying a lower ISO sensitivity setting
When shooting at a slow shutter speed in multiple exposure
mode, noise (bright spots) may appear in saved images.
The flash window is blocked.
The subject is beyond the range of the flash.
Adjust exposure compensation.
Increase ISO sensitivity.
The subject is backlit. Use the flash or the Backlighting
scene mode.
Adjust exposure compensation.
Under some shooting conditions, facial skin tones may not
be softened.
For images containing four or more faces, try using Skin
softening in the playback menu.
ManualsNet.com
Cause/Solution
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