Advertisement
9. FREQUENTLY ASKED QUESTIONS
Problem
The motor wouldn't start
The motor starts but the
pergola won't move
The pergola moves errati-
cally
Lights are not on
Gutter overflow
The product leaks water
82
Reason
There is no electricity
It is not plugged in.
The motor has overheated
and led on the control panel
is lit.
Depleted remote control
batteries
Broken fuse
Possibly broken belts, or
disconnection from drive
shaft.
Dirty rails, rails not properly
aligned.
Not all lights are on
Part of the lights are not on
Gutter overflow
The product isolation leaks
water
Solutions
Check the electric current.
Check that the plug is
correctly connected to a
suitable socket.
Wait 5-10 minutes to allow
the motor to cool down. If
the problem persists check
the limit switch
Change the remote battery
Open the control panel and
change the fuse
Contact Palmiye
Clean the rails. Follow
instructions in chapter on
maintenance. Realign the
rails.
Check the electric current.
LEDs whose lights are not
lit up.
Clean the gutter and elbow
Make sure that area of the
system water tightness
gaskets is clean (leaves,
branches, etc.)
Contact Palmiye
Advertisement
