Panasonic KX-TD1232E User Manual page 112

System Control
Forwarding a Waiting Call
(Automatic Overflow / Hurry-up Transfer)
When you (operator 1) are busy and an outside call comes to you directly, that call
is put in a waiting queue. When the number of calls in the queue exceeds the
assigned limit, calls will automatically be forwarded to operator 2.
You can check the condition of the queue with the Hurry-Up button light, and forward
the first call in the queue to a pre-assigned extension.
To forward
PT
(Hurry-up)
Press Hurry-up.
• The Hurry-Up button light shows the current status as follows:
Off: No waiting call
Red: At least one call is waiting.
Flashing red: Number of calls exceeds assigned limit.
Customising Your Phone
• Customising Your Phone
Create or re-arrange a Hurry-Up button.
3-4 Operator Operation