Voice Mail; Capacities - Mitel 3300 ICP General Information Manual

Voice Mail

The 3300 ICP includes an integrated fully featured voice mail system designed to improve
communication among your company, clients, customers, and employees. Up to 30 ports are
available for voice mail calls with support for a maximum of 750 mailboxes and 450 hours of storage
time. The voice mail system supports English, European French, Canadian French, European
Spanish, Latin American Spanish, Dutch, German, Italian, Brazilian Portuguese and European
Portuguese.
Features provided by the voice mail system include:
•
An automated attendant that plays different greetings during open and closed business hours,
provides a company directory that uses extension numbers or names as the dialing method, and
allows single-digit option selection
•
Multi-level auto attendant allows a hierarchical menu to be programmed on the auto attendant
providing callers with better self-service access to the person or department they are calling.
•
User mailboxes that are password-protected
•
A tutorial that assists new subscribers with mailbox setup
•
Simple message retrieval
•
Easy-to-use menus that allow subscribers to send urgent, private, or certified messages
•
Notification of waiting messages whether subscribers are in or out of the office.
For a complete listing of features provided by the 3300 ICP voice mail refer to the Auto Attendant
Features list and the Voice Mail Features list.

Capacities

Voice mail ports:
Mailboxes:
Disk space for voice mail files
Hours of voice storage:
Concurrent voice mail or auto
attendant sessions
Message storage per mailbox
Message retention
Prompt languages:
External voice mail systems are supported through both digital trunk and ONS interfaces.
Up to 20 (programmable) with base offering
30 (optional) see details in the "Hardware User
Guide."
750
14GB
450
30
100 maximum (programmable)
From one day to indefinitely for saved messages;
indefinitely for unread messages. (Programmable on
a per mailbox basis).
English, European French, Canadian French,
European Spanish, Latin American Spanish, Dutch,
German, Italian, Brazilian Portuguese and European
Portuguese
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3300 ICP General Information Guide