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Troubleshooting
Take these steps described in the tables below to solve simple problems before
contacting customer service.
If you suspect something wrong with this unit, immediately turn the power off and
disconnect the power connector from the unit. Never try to repair the unit yourself
because it is dangerous to do so.
PROBLEM
User can't turn
the unit on.
Unit will not
activate after
pressing and
holding the stand
by button when
connected to the
adaptor for
charging.
There is no
sound.
Dim screen.
POSSIBLE CAUSE
The adaptor is not correctly
connected.
The built-in rechargeable
battery is weak.
The unit had not been used
for a long time and built-in
battery was overly
discharged
The volume may be turned
down or mute.
The brightness may be
turned down.
22
POSSIBLE SOLUTION
Connect the adaptor
correctly.
Use the adaptor to supply
power or charge the
battery.
Press Reset button to turn
the unit on.
Turn up the volume or turn
on the sound output.
Adjust the brightness of the
screen.
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