Troubleshooting
Before contacting customer service, review the steps below to solve simple problems.
If you still suspect something wrong with this unit, immediately turn the power off,
disconnect the power connector from the unit, and contact Nextar Customer Service.
Never try to repair the unit yourself.
Problem
Unit will not
Power Up
Unit will not
activate after
pressing and
holding the
stand by button
when
connected to
the adaptor for
charging
No Sound
Screen is
difficult to see
Possible Cause
Power adaptor is not
connected properly
Weak battery
The unit had not been used
for a long time and built-in
battery was overly
discharged
Volume may be turned down
or muted
Brightness may be turned
down
20
Possible Solution
Check power adaptor
connection
Note: Some automobile
accessory power jacks
provide no power when
the ignition is off.
Charge battery
Press Reset button to turn
the unit on.
Check volume and mute
condition
Adjust brightness of the
LCD screen