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110 | DRY 1.4, DRY 2.4 | Problem solving
Film input tray jams
A film jam in the input tray can occur when the printer is opened while a film
is currently printed, or when an individual film is incorrectly inserted in the
input tray.
The following screen indicates that a jam occurred in the input tray.
1. Open the film input tray.
If a film is jammed, gently remove the sheet. Reposition the film stack in
the film tray, making sure that all the sheets are kept correctly.
2. To get a clear view, it may be necessary to remove any remaining film
sheets, including the protective (white) sheet.
3630B EN 20210520 0952
Note: Never use force to clear the jammed film. If it is not
possible to gently remove the jammed film, call your local
service organization.
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