After-Sales/Service; Guarantee - AL-KO SOLO HTA 4245.2 Translation Of The Original Instructions For Use

After-Sales/Service

The symbol of the crossed-through rubbish bin
means that electrical and electronic appliances
may not be disposed of in the household rubbish.
Electrical and electronic appliances can be hand-
ed in at the following places at no charge:
■
Public service disposal or collection points
(e.g. municipal building yards)
■
Points of sale of electrical appliances (sta-
tionary and online) provided traders are
obliged to take them back or offer this volun-
tarily.

13 GUARANTEE

We will resolve any material or manufacturing faults on the appliance during the legal warranty period
for claims relating to faults, in accordance with our choice either to repair or replace. The legal warran-
ty period is determined by the legislation of the country in which the appliance was purchased.
Our warranty promise applies only if:
■
These operating instructions are heeded
■
The appliance is handled correctly
■
Original spare parts have been used
The guarantee excludes:
■
Paint damage that can be attributed to normal wear and tear
■
Wear parts that are marked with a frame
The guarantee period commences with purchase by the first end user. The date on the proof of pur-
chase is decisive. In the event of a guarantee claim, please take this guarantee declaration and the
original proof of purchase, and contact your dealer or the nearest authorised customer service centre.
This statement does not affect the purchaser's statutory claims for defects against the vendor.
443451_a
These statements only apply to appliances that
are installed and sold in the countries of the Eu-
ropean Union and are subject to European Direc-
tive 2012/19/EU. Different provisions may apply
to the disposal of electrical and electronic appli-
ances in countries outside the European Union.
12 AFTER-SALES/SERVICE
In the event of questions of warranty, repair or
spare parts, please contact your nearest AL-
KO Service Centre. These can be found on the
Internet at:
www.al-ko.com/service-contacts
The warranty becomes void in the case of:
■
Unauthorised repair attempts
■
Unauthorised technical modifications
■
Non-intended use
on the spare parts card
xxxxxx (x)
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