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Troubleshooting —Continued
Can't get 6.1 or 7.1 playback?
•
If no surround back speakers are connected, or Zone 2/3 is
being used, 6.1 and 7.1 playback is not possible.
•
If the "SB Mode (5ch)" is available in any sub-menu of the
"Listening Mode Setup" menu, make sure that it is not set
to "Off" (pages 102-109).
The volume cannot be set above 99?
•
When the levels of all speakers have been calibrated (page
90), the maximum volume setting may change.
Noise can be heard?
•
Using cable ties to bundle audio cables with power cords,
speaker cables, and so on may degrade the audio perfor-
mance, so don't do it.
•
An audio cable may be picking up interference. Try reposi-
tioning your cables.
The Late Night function doesn't work?
•
Make sure the source material is Dolby Digital (page 56).
The multichannel input doesn't work?
•
Check the MULTI-CH IN connections (page 64).
•
Make sure that the multichannel input is assigned to the
correct input source (page 64).
•
Set the audio input signal format to Multich (page 65).
About DTS signals
•
When DTS program material ends and the DTS bitstream
stops, the DTR-10.5 remains in DTS listening mode and
the DTS indicator remains on. This is to prevent noise
when you use the pause, fast forward, or fast reverse func-
tion on your player. If you switch your player from DTS to
PCM, because the DTR-10.5 does not switch formats
immediately, you may not hear any sound, in which case
you should stop your player for about three seconds, and
then resume playback.
•
With some CD and LD players, you won't be able to play-
back DTS material properly even though your player is
connected to a digital input on the DTR-10.5. This is usu-
ally because the DTS bitstream has been processed (e.g.,
output level, sampling rate, or frequency response changed)
and the DTR-10.5 doesn't recognize it as a genuine DTS
signal. In such cases, you may hear noise.
•
When playing DTS program material, using the pause, fast
forward, or fast reverse function on your player may pro-
duce a short audible noise. This is not a malfunction.
Video
There's no picture?
•
Make sure that all video connecting plugs are pushed in all
the way.
•
Make sure that each video component is properly con-
nected.
•
Make sure that the proper setting is made for the "Video
Assign" sub-menu under the "Input Setup" menu (page
95).
•
On your TV, make sure that the video input to which the
DTR-10.5 is connected is selected.
•
While the Pure Audio listening mode is selected, the video
circuits are turned off and the DTR-10.5 outputs no video
signals.
The onscreen menus (OSD) don't appear, or they
appear in an odd position?
•
Make sure that the proper setting is made for the "Video
Output Assign" sub-menu under the "Speaker/Output
Setup" menu (page 92).
•
Make sure that the proper setting is made for the "OSD
Setup" sub-menu under the "Preference" menu (page 119).
•
On your TV, make sure that the video input to which the
DTR-10.5 is connected is selected.
Tuner
Reception is noisy, FM stereo reception is noisy, or
the FM STEREO indicator doesn't appear?
•
Relocate your antenna.
•
Move the DTR-10.5 away from your TV or computer.
•
Press the [Tuning Mode] button to turn off the "AUTO"
indicator, bringing the FM mode to monaural (page 62).
•
When listening to an AM station, operating the remote con-
troller may cause noise.
•
Passing cars and airplanes can cause interference.
•
Concrete walls weaken radio signals.
•
If nothing improves the reception, install an outdoor
antenna.
When the DTR-10.5 is unplugged or a power failure
occurred:
•
Normally, the built-in memory retains its contents for 2
weeks. If it loses radio presets, make the presets again.
Remote Controller
The remote controller doesn't work?
•
Make sure that the batteries are installed with the correct
polarity (page 9).
•
Install new batteries. Don't mix different types of batteries
or old and new batteries (page 9).
•
Make sure that the remote controller is not too far away
from the DTR-10.5, and that there's no obstruction
between the remote controller and the DTR-10.5's remote
control sensor (page 9).
•
Make sure that the DTR-10.5 is not subjected to direct sun-
shine or inverter type fluorescent lights. Relocate if neces-
sary.
•
If the DTR-10.5 is installed in a rack or cabinet with col-
ored glass doors, the remote controller may not work reli-
ably when the doors are closed.
•
Make sure you've selected the correct remote controller
mode (page 51).
•
When using the remote controller to control other manufac-
turers' AV components, some buttons may not work as
expected.
•
Make sure you've entered the correct remote control ID.
•
If you change the remote controller's transmission signal
format to RF, be sure to select the same ID as the RF
receiver.
Can't control other components?
•
If it's an Integra/Onkyo component, make sure that the
cable and analog audio cable (RCA/phono) are connected
properly. Connecting only an
47).
•
Make sure you've selected the correct remote controller
mode (page 49).
Can't learn commands from other remote control-
lers?
•
Make sure that the transmitting ends of both remote con-
trollers are pointing at each other.
•
Are you trying to learn from a remote controller that cannot
be used for learning? Some commands cannot be learned,
especially those that transmit several instructions with a
single button press.
cable won't work (page
147
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