Lexmark C4342 User Manual page 176

Troubleshoot a problem
Action
Step 2
a
Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
Note:
b
Print the document.
Are the margins correct?
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b
Print the document.
Is the print light?
Step 2
a
Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. From the home screen, touch Settings > Print >
Quality > Toner Darkness.
b
Print the document.
Is the print light?
Yes No
The problem is Contact
solved. support.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
176
customer