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Troubleshoot a problem
Error codes
31.80
32.40, 32.41, 32.42, 32.43
32.60
32.64
33.40, 33.41, 33.42, 33.43
33.60
33.64
37.1
37.3
Error message
Reinstall missing or
unresponsive fuser.
Replace unsupported [color]
cartridge.
Replace unsupported black
imaging unit.
Replace unsupported color
imaging kit.
Non-Lexmark [color] cartridge, see
User's Guide.
Non-Lexmark black imaging unit, see
User's Guide.
Non-Lexmark color imaging kit, see
User's Guide.
Insufficient memory to
collate job.
Insufficient memory, some
held jobs were deleted.
Solution
1
Open door A, and then open
door A1.
CAUTION—HOT
SURFACE: The inside of the
printer might be hot. To reduce
the risk of injury from a hot
component, allow the surface to
cool before touching it.
2
Remove the fuser.
3
Insert the fuser.
4
Close door A1, and then close
door A.
See
"Replacing a toner cartridge" on
page
122.
See
"Replacing the black imaging
unit" on page
125.
See
"Replacing the color imaging kit"
on page
134.
See
"Non‑Lexmark supply" on
page
212.
Try one or more of the following:
•
Touch Continue to print the part
of the job that is stored and to
begin collating the rest of the print
job.
•
Cancel the current print job.
Touch Continue to clear the message
and continue printing.
167
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