Troubleshoot a problem
Toner easily rubs off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings
> Troubleshooting > Print Quality Test Pages. Press
Action
Step 1
1
Depending on your operating system, specify the paper
type from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
•
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper
Size/Type
2
Print the document.
Does toner easily rub off?
to navigate through the settings.
Yes
Go to step 2.
105
No
The problem is solved.