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Tips to Improve Wireless System Performance
If you encounter interference or dropouts, try the following suggestions:
1.
Check the installation of access point:
◦
Ensure a clear line of sight between access point and the conference units.
◦
Mount the access point near or above the conference units.
◦
Make sure people do not block the line of sight between receiver and transmitter.
2.
Check that other wireless systems are not causing interference:
◦
Ensure at least 3 meters (10 feet) between access point and wireless routers, computers, or other active 2.4 GHz or
5 GHz sources.
◦
Turn on typical wireless devices prior to the event so the MXCW system has time to select a clean channel.
◦
Avoid heavy wireless traffic activities on nearby networks such as downloading large files or viewing a movie.
3.
Additional tips:
◦
Make sure the access point is using all available channels (reselect any channels that were manually deselected
from the web application).
◦
During sound check, mark trouble spots and position participants away from those areas.
◦
Move access point and microphones away from metal or other dense materials.
Setting the Access Point Country and Region (MXCWAPT-B and MXC-
WAPT-W only)
For the MXCWAPT-B and global MXCWAPT-W model variations, the country and region must be set when the unit is powered
on for the first time, or after a factory reset. Use the web application or the LCD menu to set the operating location for com
pliance with local regulations and to get the most reliable scans.
See Access Point Model Variations for the full list of countries and regions for each MXCWAPT model variation.
Changing the Country and Region
Use the web application to change the country and region after the initial setup:
1.
Go to web application > Language and region and select a new country or region.
2.
Press Apply to save your changes.
Note: After a change is applied, the access point will reboot and all connected devices will not be able to pass audio during this time. Refresh the
browser for the web application after the access point has rebooted.
Shure Incorporated
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