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Cleaning for media tray jams: media pick rollers Approximate time to complete: 5 minutes If you are experiencing media feeding problems including mispicks and multiple picks at the standard (upper) media tray, you can generally correct the problem by cleaning the media-pick rollers and the media pick pad with isopropyl alcohol.
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If you want a printout of the procedure press Print, otherwise press Continue. When you press Continue, a front panel message prompts you to install the cleaning tray in the media tray. Remove the media tray from the printer. Remove all print media from the media tray.
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Place the cleaning tray in the media tray so that the tray’s sponge pad is nearest the paper tray’s handle. Press the two tabs underneath the cleaning tray into the two square notches provided in the media tray. 9101-26 Insert the media tray with the cleaning tray into the printer. Press the Clean button.
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When the cleaning operation is complete, the following message appears: Remove Cleaning Tray Remove the media tray from the printer. Remove the cleaning tray from the media tray. Examine the pick pad located inside the media tray near the paper tray’s handle.
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Reload media in the media tray. Replace the media tray in the printer. The front panel re-displays the following message: Clean:Media Tray Jams <---- Clean Test 9101-00 Press the button to return to normal operation. Exit Store the cleaning tray in its original packaging for later use. Source: 070-9101-03 C4...