Telephone Support; Before Calling Customer Care - Acer EL1300 User Manual

Telephone support

Before calling Customer Care

58
Chapter 3: Troubleshooting
12 When the printing of the label image is
finished, the drive tray opens and the
LabelFlash Wizard
message "Burning completed."
13 Click Close.
If you have a technical problem with your
computer, follow these recommendations
before contacting Customer Care:
Make sure that your computer is
•
connected correctly to a grounded
AC power outlet that is supplying power.
If you use a surge protector, make sure
that it is turned on.
If a peripheral device, such as a keyboard
•
or mouse, does not appear to work, make
sure that all cables are plugged in
securely.
If you have recently installed hardware or
•
software, make sure that you have
installed it according to the instructions
provided with it. If you did not purchase
the hardware or software from
eMachines, see the manufacturer's
documentation and technical support
resources.
window displays the