Networks
Start, then click Help and Support. Type network troubleshooting in the
Search box, then press E
Optical disc drives
42
Chapter 3: Troubleshooting
You cannot connect to your company network
Every network is unique. Contact your
company computer department or network
administrator for help. For more information
about setting up a network in your home.
Help
For more information about network troubleshooting, click
NTER
The computer does not recognize a disc or the
CD or DVD drive
Make sure that the disc label is facing up,
•
then try again.
Try a different disc. Occasionally discs are
•
flawed or become scratched and cannot
be read by the disc drive.
If you are trying to play a DVD, make sure
•
that you have a DVD drive.
Your computer may be experiencing
•
some temporary memory problems. Shut
down and restart your computer.
Some music CDs have copy protection
•
software. You may not be able to play
these CDs on your computer.
Clean the disc.
•
Restart your computer, then enter the
•
BIOS Setup utility by pressing and
holding F1 while your computer restarts.
Make sure that the IDE controllers are
enabled.
Make sure that the drive is configured
•
correctly by following the instructions in
the drive documentation.
Reinstall the device driver.
•
.