Dual XDVDN9131 Installation & Owner's Manual page 82

XDVDN9131
Troubleshooting
Problem
"Please connect first"
There is no mobile device connected to the head unit Pair and or connect a mobile device to the head unit as
is displayed when the
Talk button is pressed
Mobile device will Bluetooth function is not active on the head unit
not connect to the
Bluetooth function is not active on the mobile device
head unit
A mobile device is already connected to the head
unit. This head unit can only be connected to one
device at a time
The time limit for pairing the mobile device has
been reached
Mobile device will not
The Connect function is set to Manual. When the
connect to the head Connect function is set to Manual, the head unit will
unit automatically not connect to any mobile device automatically
Ring tone can not be Volume is turned down
heard through the
MUTE function is activated on the head unit
speakers
Echo or noise is heard Possible road noise or interior interference
during a phone call
Microphone opening on the front panel is obstructed
Call is connected
Audio is routed to the mobile device
(but no audio can be
heard through the
Volume is turned down
speakers)
Call is connected Bluetooth MIC is set to external, but no external mic
(but other party can
is connected
not hear audio)
External mic is connected to the wrong input (blue)
3.5mm connector
Call is answered
Auto Answer function is set to On
automatically
Caller ID does not
The calling mobile device is not set to send the
appear during Caller ID or, the service is not available
incoming call
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OPERATION
Bluetooth
Cause Action
described on page 67
Activate Bluetooth function as described on page
Refer to the owner's manual of your mobile device
Disconnect current mobile device first, then connect
desired mobile device
Pair the mobile device within 60 seconds
Set Connect function to Auto as described on page
Increase the volume during the ringing process
Press MUTE to cancel the mute function and resume
audio
Close all open windows and turn off any fans or A/C
Clear any obstacles in front of microphone opening
Press Transfer to allow audio from the phone to be
heard through the speakers
Increase the volume
Set Bluetooth MIC to internal as described on page 66,
or install and connect external mic as described on
page 7
Connect external mic to the correct (black) 3.5mm
connector
Set Auto Answer function to Off as described on page
Some devices may not communicate or work properly
with this head unit
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