Hard Drive Problems
Allow the computer to cool before turning it on
A hot hard drive may prevent the operating system from starting. Try allowing
the computer to return to room temperature before turning it on.
Run Check Disk:
Windows Vista
®
or Windows
®
7
1.
Click
Start
Computer.
→
2.
Right-click
Local Disk C:
3.
Click
Properties
Tools
Check Now.
→
→
If the User Account Control window appears, click Continue.
4.
Follow the instructions on the screen.
Internet
Cannot browse the Internet or the Unable to locate host error
message appears
•
Check if you are connected to the Internet.
•
Check if the web address typed into the address bar is correct. Try a different
web address, or URL.
•
If the error message still appears, disconnect from the Internet Service
Provider (ISP) and close the browser. Reconnect and open the browser.
•
If the problem persists, your ISP may be experiencing technical difficulties.
Internet connection is slow
Internet performance can be affected by the following factors:
•
The condition of the telephone or network cables being used.
•
The condition of the network equipment at your ISP.
•
The graphics or multimedia on Web pages.
•
Multiple browsers, downloads, or programs open on your computer.
CHAPTER 6: TROUBLESHOOTING
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