Issue
Audio is distorted
Audio sounds unnatural or jittery
Device not working with USB hub.
System Requirements
System Requirements and Compatibility: iOS
•
iOS: iOS 14 and higher
•
iPhone: iPhone 6s and higher
•
iPod Touch: 7th gen
•
iPad: iPad 5th gen and higher
•
iPad Mini: iPad Mini 4th gen and higher
System Requirements and Compatibility: Android
Will work with any Android device that has:
•
Android Pie 9.0 and higher
•
USB Host Power Requirement of ≥100 mA
•
USB Audio Class 1.1 support and higher
Android is a trademark of Google Inc.
Note: See
https://www.shure.com/MOTIVcompatibility
System Requirements and Compatibility: Mac
•
MacOS 10.13 to 10.15
•
64 bit
•
Minimum 2 GB of RAM
•
Minimum 500 MB of hard disk space
System Requirements and Compatibility: Windows
•
Windows 10
•
64 bit
•
Minimum 2 GB of RAM
•
Minimum 500 MB of hard disk space
Solution
Use the audio meter to ensure that volume peaks are within the target range. If lev
el is reaching the red peak indicator of the input meter, turn the gain down.
Make sure that the sample rate and bit depth microphone settings, found in the
sound control panel of the computer, are consistent with the sample rate and bit
depth selected in your software.
The MVi requires 250 mA per port. Check USB hub documentation for current/port
specification.
for information on supportive Android devices.
Shure Incorporated
11/14