Error Message Appears On The Screen; Writing Error/Output Error/Communication Error - Canon PIXMA MP960 Quick Start Manual

Error Message Appears on the Screen

Writing Error/Output Error/Communication Error

Cause
The machine is not ready.
Paper is not loaded.
Printer port setting does not match the
computer's interface connecting the
machine.
The machine is not connected properly. Make sure that the printer cable is securely plugged in to the machine and the
MP Drivers are not installed properly.
88 Troubleshooting
Confirm that the POWER lamp is lit blue.
If the POWER lamp is off, turn the machine on.
While the POWER lamp is flashing blue, the machine is initializing. Wait until the
POWER lamp stops flashing and remains lit blue.
If the ALARM lamp is lit orange, an error may have occurred in the machine.
For details on how to resolve the error, see "Error Message Is Displayed on the
LCD" on page 72.
An out of paper error may have been left unattended for a period of time.
Load paper and press the OK button.
If paper is loaded, make sure that the paper source (the Auto Sheet Feeder or
Cassette) is selected correctly. If the paper source is not selected correctly,
press the Paper Feed Switch or use the printer driver to change the paper
source.
Check the printer port settings.
(1)Click Start > Control Panel > Printers and Other Hardware > Printers and
Faxes.
In non-XP Windows, click Start > Settings > Printers.
(2)Click the Canon MP960 Printer icon.
(3)Open the File menu and select Properties.
(4)Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (Canon MP960 Printer) (where n is a
number) is selected for Print to the following port(s).
In Windows Me or Windows 98, click the Details tab and make sure that
MPUSBPRNnn (Canon MP960 Printer) is selected for Print to the
following port.
If the port setting is not correct, change the port setting according to the
interface you are using, or reinstall the MP Drivers.
computer.
If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
The MP Drivers may not be installed properly. Uninstall them following the
procedure described in the Printer Driver Guide on-screen manual and reinstall
them following the procedure described in the Easy Setup Instructions.
Action