Gateway FX4710 Reference Manual
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Gateway FX4710 Reference Manual

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  • Page 3: Table Of Contents

    Accessing the online User Guide ......2 Gateway contact information ......2 Microsoft Certificate of Authenticity .
  • Page 4 Memory card types ....... . 27 Using a memory card ......27 Adjusting the volume .
  • Page 5 Technical support ........99 www.gateway.com...
  • Page 6 Before calling Gateway Customer Care ....99 Calling Customer Care ......99 Appendix A: Legal Notices .

  • Page 7: Chapter 1: About This Reference

    About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information CHAPTER1...

  • Page 8: About This Guide

    About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary. For all other computer information, see your online User Guide.

  • Page 9: Microsoft Certificate Of Authenticity

    The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation DVD, you will need to enter these numbers to activate Windows. www.gateway.com...
  • Page 10 CHAPTER 1: About This Reference...

  • Page 11: Chapter 2: Checking Out Your Computer

    Checking Out Your • Front • Back CHAPTER2 Computer...

  • Page 12: Front

    CHAPTER 2: Checking Out Your Computer Front Important Your computer’s hardware options may vary from this illustration. Memory card reader Optical disc drive Video in jack (optional) Audio left in jack (optional) Audio right in jack (optional) IEEE 1394/ FireWire™ port Microphone jack Headphone jack IR sensor...
  • Page 13 Microphone jack Headphone jack USB ports Copy button Power button www.gateway.com Description Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other device into the memory card reader. Use this drive to listen to audio CDs, install...

  • Page 14: Back

    CHAPTER 2: Checking Out Your Computer Back Important Your computer’s hardware options and port locations may vary from this illustration. Voltage switch Power connector PS/2 keyboard port HDMI jack (optional) IEEE 1394 port USB ports S/PDIF output jack Microphone jack Headphone/front speaker jack DVI port (optional)
  • Page 15 (optional) Case cover thumbscrew PS/2 mouse port Monitor (VGA) port www.gateway.com Description Plug an HDMI cable into this jack and an HDMI input jack on a TV or other A/V device. HDMI carries a high-quality digital video and digital audio signal.
  • Page 16 CHAPTER 2: Checking Out Your Computer Component Icon Ethernet (network) jack Rear speaker jack (black plug) Center/subwoofer jack (orange plug) (optional) Audio input (Line in) jack (blue plug) -OR- Side speaker jack Video card (optional) TV tuner card (optional) Wireless network card (optional) Telephone jack (optional)

  • Page 17: Chapter 3: Setting Up And Getting Started

    • Working safely and comfortably • Preparing power connections • Connecting to a broadband modem or network • Connecting a dial-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard •...

  • Page 18: Working Safely And Comfortably

    CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. •...

  • Page 19: Reducing Eye Strain

    • Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. www.gateway.com...

  • Page 20: Sitting At Your Computer

    CHAPTER 3: Setting Up and Getting Started Sitting at your computer • Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you type. • Do not slouch forward or lean far back. Sit with your back straight so your knees, hips, and elbows form right angles when you work.

  • Page 21: Checking The Voltage Selection

    To connect to a broadband modem or to an Ethernet network: Insert one end of the network cable into the network jack Insert the other end of the network cable into a cable modem, DSL modem, or network jack. www.gateway.com on the back of your computer.

  • Page 22: Connecting A Dial-Up Modem

    CHAPTER 3: Setting Up and Getting Started Connecting a dial-up modem Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. Your computer may have a 56K modem that you can use with a standard telephone line to connect to the Internet or fax documents.

  • Page 23: Waking Up Your Computer

    Although it does not turn your computer completely off, it does turn off or slow down most system operations to save power, and saves your desktop layout so the next time you restore power, the programs are laid out just as you left them.

  • Page 24: Restarting (Rebooting) Your Computer

    CHAPTER 3: Setting Up and Getting Started To put your computer to sleep: Click saves your session and partially shuts down to save power. To “wake” your computer, press a key on the keyboard or press the power button. If the computer remains in Sleep mode, press the power button.

  • Page 25: Using The Keyboard

    Windows key Feature Icon Function keys Audio playback keys Windows key Fn key www.gateway.com Audio playback keys Fn key Application Navigation keys Description Press these keys to start program actions. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

  • Page 26: Using The Mouse

    CHAPTER 3: Setting Up and Getting Started Feature Icon Application key Navigation keys Numeric keypad Using the mouse Scroll wheel Left button The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse.
  • Page 27 Start a program or open a file or folder www.gateway.com Move the mouse around. If you reach the edge of your mouse pad and need to move the mouse farther, lift the mouse and place it in the middle of the mouse pad, then continue moving the mouse.
  • Page 28 CHAPTER 3: Setting Up and Getting Started To... Do this... Access a shortcut menu or find more information about an object on the display. Move an object on the computer display. For more information about how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see the “Customizing”...

  • Page 29: Using Optical Drives

    Press the drive’s eject button, then look on the front of the drive’s disc tray for one or more of the following logos: If your optical drive has this logo... www.gateway.com Flip-down door Important When you place a single-sided disc in the tray, make sure that the Your drive type Use your drive for...
  • Page 30 CHAPTER 3: Setting Up and Getting Started If your optical drive has this logo... RECORDER Your drive type Use your drive for... is... DVD/CD-RW Installing programs, playing audio CDs, accessing data, creating CDs, and playing DVDs. Installing programs, playing audio CDs, playing DVDs, and accessing data.

  • Page 31: Playing Discs

    23 hours of standard-definition video, or about nine hours of high-definition video. Blu-ray Discs can be played on a Blu-ray-compatible player or a Blu-ray drive-equipped computer. For more information about playing Blu-ray Discs, see your online User Guide. www.gateway.com...

  • Page 32: Creating Discs

    CHAPTER 3: Setting Up and Getting Started Creating discs Recording to optical discs You can use the disc burning program on your computer to copy tracks from a music CD to your hard drive, copy or create data discs, create music CDs, create video DVDs, and more. For more information about creating CDs and DVDs, see your online User Guide.

  • Page 33: Memory Card Types

    Pull the memory card out of the slot. computer. the memory card, or you will have to restart the computer to re-enable the memory card reader. www.gateway.com drive), then double-click the file name. Caution Remove the memory card from the reader before you turn off the...

  • Page 34: Adjusting The Volume

    CHAPTER 3: Setting Up and Getting Started Adjusting the volume You can adjust volume using your speakers’ controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer. To adjust the overall volume using hardware controls: •...
  • Page 35 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds).

  • Page 36: Configuring The Audio Jacks

    CHAPTER 3: Setting Up and Getting Started Configuring the audio jacks If the back of your computer has five audio jacks, they are universal jacks. This means that they can be used for more than one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo out jack.
  • Page 37 IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any software the device needs.
  • Page 38 CHAPTER 3: Setting Up and Getting Started...

  • Page 39: Chapter 4: Upgrading Your Computer

    Upgrading Your Computer • Preventing static electricity discharge • Opening the case • Closing the case • Replacing the color panel • Installing memory • Adding or replacing an optical disc drive • Replacing the memory card reader • Adding or replacing a hard drive •...

  • Page 40: Preventing Static Electricity Discharge

    CHAPTER 4: Upgrading Your Computer Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the power supply.

  • Page 41: Opening The Case

    Remove the two thumbscrews on the back edge of the left side panel. Slide the side panel toward the back of your computer, then pull the panel away from your computer. www.gateway.com “Preventing static electricity Thumbscrew Thumbscrew...

  • Page 42: Removing The Right Side Panel

    CHAPTER 4: Upgrading Your Computer Removing the right side panel Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To remove the right side panel: Make sure that the left side panel has already been removed by following the instructions in left side panel”...

  • Page 43: Removing The Front Bezel

    “Removing the left side panel” on page 35 “Removing the right side panel” on page Press the three bezel release tabs on the left side of the computer, then swing the left side of the bezel slightly away from the computer. www.gateway.com Bezel release tabs...

  • Page 44: Closing The Case

    CHAPTER 4: Upgrading Your Computer On the right side of the computer, press the three bezel release tabs toward the outside until the bezel is released, then pull the front bezel off the computer. removed. If it does not move easily, make sure that the tabs have been pressed far enough to release the bezel.

  • Page 45: Replacing The Side Panels

    Secure the right side panel with the two Phillips screws you removed previously, then secure the left side panel with the two thumbscrews you removed previously. Reconnect the cables and power cord. www.gateway.com...

  • Page 46: Replacing The Color Panel

    CHAPTER 4: Upgrading Your Computer Replacing the color panel To replace the color panel on the front bezel: Remove the front bezel by following the instructions in “Removing the front bezel” on page Press the lower panel release tabs up, and press the upper panel release tabs inward.

  • Page 47: Installing Memory

    Remove the left side panel by following the instructions “Removing the left side panel” on page For more stability, place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. Find the memory slots on your system board. www.gateway.com...
  • Page 48 “Replacing the side panels” on page Return your computer to its upright position. Reconnect the cables and the power cord. Turn on your computer. Windows starts and the Windows desktop appears. Click Properties. The amount of memory in your computer is displayed.

  • Page 49: Adding Or Replacing An Optical Disc Drive

    You will reconnect the cables after you install the new drive. Note any jumper settings on the old drive and set the jumper on the new drive to be the same. www.gateway.com Step 7. For the location of the screws, see Step Important The color and shape of your replacement drive’s front cover may...
  • Page 50 CHAPTER 4: Upgrading Your Computer Remove the two drive retention screws. Slide the drive forward and out of the drive bay. Slide the new drive into the drive bay, line up the screw holes on the drive bay with the screw holes on the drive, then replace the two drive retention screws.

  • Page 51: Replacing The Memory Card Reader

    Slide the top bezel toward the back of the computer about 3/4 inch, then remove it from your computer. www.gateway.com The top bezel is the plastic piece that forms the top of your Top bezel release tab...
  • Page 52 CHAPTER 4: Upgrading Your Computer Unplug the cables connected to the card reader, and slide cables out of the clips that hold them down. Make note of the cable locations. Remove the screw that secures the card reader to the computer, then remove the card reader.

  • Page 53: Adding Or Replacing A Hard Drive

    If you are replacing a drive, remove the screws that secure the hard drive to the hard drive cage, then slide the old hard drive out of the cage. www.gateway.com Drive data cable Drive power cable Hard drive screws...

  • Page 54: Adding Or Replacing An Expansion Card

    CHAPTER 4: Upgrading Your Computer If you are replacing a drive, note any jumper settings on the old drive and set the jumper on the new drive to be the same. - OR - If you are adding a new drive, set the jumper as instructed by the drive’s user guide.
  • Page 55 Remove the Phillips screw that secures either the metal slot cover or the old expansion card. If you are replacing an expansion card, remove the old card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways.
  • Page 56 CHAPTER 4: Upgrading Your Computer...

  • Page 57: Chapter 5: Maintaining Your Computer

    Maintaining Your • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer CHAPTER5 Computer...

  • Page 58: Setting Up A Maintenance Schedule

    CHAPTER 5: Maintaining Your Computer Setting up a maintenance schedule Use the following table to set up a regular maintenance schedule. Maintenance task Create system recovery discs Check for viruses Run Windows Update Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files...

  • Page 59: Caring For Your Computer

    Do not block the ventilation fan slots. If these slots are blocked, your computer may overheat, resulting in unexpected shutdown or permanent damage to the computer. • When storing your computer for an extended period of time, unplug AC power. www.gateway.com...

  • Page 60: Cleaning Your Computer

    CHAPTER 5: Maintaining Your Computer Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best. You may want to gather these items and put together a computer cleaning kit: •...

  • Page 61: Cleaning The Keyboard

    If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. To clean the mouse: • Wipe the bottom of the mouse with a damp, lint-free cloth. www.gateway.com...

  • Page 62: Cleaning Optical Discs

    CHAPTER 5: Maintaining Your Computer Cleaning optical discs Optical discs (CDs, DVDs, and Blu-ray Discs) get dirty from frequent handling. To clean an optical disc: Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Updating Windows Windows Update helps you keep your computer up-to-date.

  • Page 63: Using Bigfix

    Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, click on that icon to open BigFix. To start BigFix: Click Tools, then click BigFix. To learn more about BigFix, click Help, then click Tutorial. www.gateway.com (Start), All Programs, Accessories, System...

  • Page 64: Managing Hard Drive Space

    CHAPTER 5: Maintaining Your Computer Managing hard drive space Windows provides several utilities you can use to check hard drive space, delete unnecessary files, defragment files, and back up files. Checking hard drive space To check hard drive space: Click window opens.

  • Page 65: Deleting Unnecessary Files

    Delete unnecessary files, such as temporary files and files in the Recycle Bin, to free hard drive space. To delete unnecessary files: Click Tools, then click Disk Cleanup. The Disk Cleanup dialog box opens. www.gateway.com Shortcut Start Computer right-click drive Properties Disk Cleanup (Start), All Programs, Accessories, System...

  • Page 66: Checking The Hard Drive For Errors

    CHAPTER 5: Maintaining Your Computer Click one of the options: • My files only cleans only the folders for the currently logged in user. • Files from all users on this computer cleans all folders. The Disk Cleanup dilalog box opens. Click to select the types of files you want to delete, then click OK.

  • Page 67: Defragmenting The Hard Drive

    Because defragmenting a drive may take hours to complete (depending on the size of the drive being defragmented), consider starting the process when you will not need the computer for several hours. www.gateway.com Important Error checking cannot scan a drive while the drive is being used.

  • Page 68: Backing Up Files

    CHAPTER 5: Maintaining Your Computer To defragment the hard drive: Disconnect your computer from the network. Click Tools, then click Disk Defragmenter. The Disk Defragmenter dialog box opens. Click Defragment now. This process may take hours to complete, depending on the size of the drive being defragmented.
  • Page 69 To back up files: Click (Start) then click Computer. The Computer window opens. Right-click the drive that you want to back up, click Properties, then click the Tools tab. Click Backup Now, then click Run a file backup now.

  • Page 70: Scheduling Maintenance Tasks

    CHAPTER 5: Maintaining Your Computer Scheduling maintenance tasks Task Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your drives for errors. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run.

  • Page 71: Moving From Your Old Computer

    Click Next, click Start a new transfer, then follow the on-screen instructions to complete the transfer. click Help and Support. Type transferring files in the Search Help box, then press E www.gateway.com (Start), All Programs, Accessories, System Help For more information about transferring files, click Start, then...

  • Page 72: Transferring Files And Settings Manually

    Go to - OR - In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. Go to the next step. Double-click the C:\ drive icon. Double-click the Documents or My Documents folder.

  • Page 73: Finding Other Files

    Finding other files Use Windows Find or Search to locate other personal data files. For more information, see “Using Windows” in your online User Guide. You can often identify different data file types by looking at the file’s extension (the part of the file name following the last period).
  • Page 74 CHAPTER 5: Maintaining Your Computer...

  • Page 75: Chapter 6: Troubleshooting

    Troubleshooting • Error messages • Internet and networking • Power • Display • Printing • Optical discs • Memory card reader • Mouse • Keyboard • Files • Memory • Audio • Passwords • Expansion cards • Media Center • Checking for device problems •...

  • Page 76: Safety Guidelines

    Safety guidelines While troubleshooting your computer, follow these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped •...

  • Page 77: Error Messages

    “Unable to locate host” “Download Error” “Memory error” “Not enough memory” www.gateway.com Action “You get an “Insufficient disk space” error message” on page “You get a “Data error” message” on page “The hard drive cannot be accessed, or you see a “General failure reading drive C”...

  • Page 78: Internet And Networking

    Internet and networking Internet If you do not find a solution to your problem in this section, the issue may be networking related. See page 76 for more information. You cannot connect to the Internet • If you are using a cable or DSL modem, make sure that the modem cable is securely plugged into the Ethernet network jack.

  • Page 79: Modem (Cable Or Dsl)

    My computer cannot connect to the Internet. • Make sure that your modem is connected to the network jack. • See the documentation that came with your modem for additional troubleshooting information. • Contact your modem manufacturer for technical support. www.gateway.com...

  • Page 80: Modem (Dial-Up)

    Modem (dial-up) See also “Internet and networking” on page Your modem does not dial or does not connect • Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. • Make sure that your computer is connected to the telephone line and the telephone line has a dial tone.
  • Page 81 You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support. • Review the troubleshooting information under and networking” on page Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K.

  • Page 82: Networking

    Click the Modem tab, then adjust the Speaker volume control. Click OK twice to close the dialog boxes. Networking You cannot see the other computers on your network • If a network cable is connected to your computer, make sure that the other end is plugged into a network router, switch, hub, or other network device.

  • Page 83: Power

    Connect a display that you know works (such as a monitor from another computer) to your computer. If the display still works, the original monitor is faulty. If the display does not work, the computer’s video card (if installed) is faulty. www.gateway.com...

  • Page 84: Printing

    The color is not uniform • Make sure that the display warms up for at least 30 minutes before making a final judgment about color uniformity. The text on the display is dim or difficult to read • Adjust the brightness and contrast controls. •...

  • Page 85: Optical Discs

    Make sure that the disc is label side up, and make sure that the disc is clean and free from large scratches. For information on cleaning the disc, see discs” on page www.gateway.com “Cleaning optical “Checking “Cleaning optical “Cleaning optical...

  • Page 86: Memory Card Reader

    • The regional code of the movie disc may not match your drive’s regional code. Play only discs with a regional code for your region. The DVD regional code for the United States and Canada is 1, and the regional code for Mexico is 4.

  • Page 87: Keyboard

    Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them from the hard drive. www.gateway.com Help For more information about file management, click Start, then NTER Caution All deleted files will be lost when you empty the Recycle Bin.
  • Page 88 A file was accidentally deleted • If a file was deleted while holding down the S or if the Recycle Bin has been emptied since the file was deleted, the file cannot be restored. To restore deleted files: Double-click the Recycle Bin icon. Right-click the file you want to restore, then click Restore.

  • Page 89: Memory

    Run the Memory Diagnostic Tool. Click Memory Diagnostic Tool, Restart now and check for problems. Your computer restarts and runs the memory diagnostics. www.gateway.com (Start) then click Computer. The Computer Important Error checking cannot scan a drive while the drive is being used.

  • Page 90: Audio

    You see a “Not enough memory” error message • Close all programs, then restart your computer. • If you continue to receive this error message, consider adding more memory to your computer. Audio You are not getting sound from the speakers •...

  • Page 91: Expansion Cards

    A/V cables (basic) • S-Video (fair, but not optimized for computer video display) • VGA (good) • DVI (better) • HDMI (best) • Quality of video cables—Poor quality video cables can cause problems. Gateway recommends using high-quality video cables. www.gateway.com...
  • Page 92 • Screen resolution—Many TVs cannot display the high resolution that your computer’s video signal uses, and may shift, scramble, or scroll the picture. For a better picture on a TV display, you may need to lower the computer’s screen resolution to 800 × 600 or 640 × 480. For more information about changing the screen resolution, see your online User Guide.

  • Page 93: Checking For Device Problems

    Problem solving may also involve re-installing some or all of the computer’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. Caution To prepare your computer for additional system recovery options, you should create a set of software and driver recovery discs as soon as possible.

  • Page 94: Recovering Pre-Installed Software And Drivers

    You can recover pre-installed software and drivers from a set of recovery discs (you must create the discs) or by using Gateway Recovery Center. CHAPTER 6: Troubleshooting “Recovering pre-installed software and 88. For instructions on reinstalling “Using Microsoft System Restore”...
  • Page 95 To create discs for recovering pre-installed software and drivers: Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. Click Applications and drivers external media, then click Next. The What would you like to do? dialog box opens.
  • Page 96 Insert a blank, recordable disc into a recordable disc drive, then click Next. If an AutoPlay dialog box opens, click the x in the upper-right corner to close it. A dialog box opens that tells you the number of blank discs you need to create a full set of recovery discs.
  • Page 97 Important If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see “Recovering pre-installed software and drivers using recovery discs”...
  • Page 98 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc.
  • Page 99 Click Next. If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc.

  • Page 100: Using Microsoft System Restore

    Using Microsoft System Restore Microsoft System Restore periodically takes “snapshots” of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers.
  • Page 101 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box opens. Click the restore point you want, click Next, then click Finish. A confirmation message box appears.

  • Page 102: Recovering Your System To Its Factory Condition

    On the left side of the window, click Create a restore point or change settings, then click Next. The System Properties dialog box opens to the System Protection tab. Click Create. The Create a restore point dialog box opens. Type a description for the restore point (such as the date and time), then click Create.
  • Page 103 To delete everything on your hard drive and re-install all factory software: If you can still run Windows: Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. Click Recovery, then click Next. Your computer restarts. If you cannot run Windows: Turn on or restart your computer.

  • Page 104: Recovering Your System Using The Windows Dvd

    Click Yes, then click Next. The Factory image recovery window opens, which shows you the progress of the system recovery. When recovery is finished, the Recovery is complete window opens. Click Finish, then click Restart. Your computer restarts in its original factory condition. You still need to reinstall any software that was not pre-installed on your computer.

  • Page 105: Technical Support

    Calling Customer Care For the contact number, see your setup poster. The label on top of your computer contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance. www.gateway.com...
  • Page 106 CHAPTER 6: Troubleshooting...

  • Page 107: Appendix A: Legal Notices

    APPENDIXA • Important safety information • Regulatory compliance statements • Environmental information • Notices Legal Notices...

  • Page 108: Important Safety Information

    Always follow these instructions to help guard against personal injury and damage to your Gateway system. Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.

  • Page 109: Care During Use

    Care during use Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger (for example, No.

  • Page 110: Fcc Declaration Of Conformity

    Phone: 800-846-2000 Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 111 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. www.gateway.com...

  • Page 112: Laser Safety Statement

    If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges.
  • Page 113 Power lines Warning When installing or realigning an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits. Contact with them could be fatal. Do not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits.

  • Page 114: Environmental Information

    Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 115: Macrovision Statement

    Gateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation.
  • Page 116 APPENDIX A: Legal Notices...

  • Page 117: Index

    Index AC power connector accessories safety precautions application key audio analog speaker jack audio in jack center speaker jack configuring jacks front speaker jack HDMI jack headphone jack line in jack line out jack microphone jack muting rear speaker jack recording S/PDIF jack side speaker jack...
  • Page 118 Certificate of Authenticity cleaning audio CD case computer screen keyboard LCD panel mouse screen cleaning CRT screen clicking closing computer case front bezel unresponsive program color panel replacing configuring audio jacks speakers connecting cable modem dial-up modem DSL modem PS/2 keyboard PS/2 mouse to Ethernet network to Internet...
  • Page 119 Firewire port Fn key folders opening fragmentation front bezel removing replacing function keys Gateway contact information model number serial number Support Gateway Recovery Center...
  • Page 120 re-installing drivers re-installing programs re-installing software hard drive adding backing up files checking for errors checking for free space defragmenting deleting files and folders replacing scanning for errors troubleshooting HDMI headphone jack Hibernate mode hot-swapping IEEE 1394 port installing devices digital camera digital video camera front bezel...
  • Page 121 PS/2 port right-clicking scroll wheel selecting screen objects troubleshooting USB port moving files from old computer pointer screen objects settings from old computer...
  • Page 122 Index See memory rebooting computer recordable drive recording audio files optical discs recovering defaults drivers programs software system Windows with Gateway Recovery with Windows DVD with Windows System recovery discs creating drivers programs software using re-installing defaults drivers programs software...
  • Page 123 Windows with Gateway Recovery Center with Windows DVD with Windows System Restore Resume mode right-clicking S/PDIF out safety avoiding repetitive strain general precautions guidelines for troubleshooting posture reducing eye strain setting up computer sitting at computer static electricity...
  • Page 124 add-in cards cable modem cards CD drive dial-up modem dial-up modem speed display DSL modem DVD drive Ethernet network files general guidelines hard drive Internet connection keyboard LCD panel memory memory card reader monitor mouse network passwords power printer safety guidelines screen screen area screen resolution...
  • Page 126 MAN GRSHWN3 FX GWREC REFGDE R0 5/08...

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