Summary of Contents for Grandstream Networks GVC3210
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Grandstream Networks, Inc. GVC3210 Video Conferencing Endpoint for Android Administration Guide https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
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FCC Authentication For Video Conference Endpoint, model: GVC3210 FCC ID: YZZGVC3210 For Bluetooth Remote Control, model: GVC3210 RMT FCC ID: YZZGVC3210RMT Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GVC3210 and GVC3210 RMT are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.grandstream.com/support/resources/ P a g e GVC3210 Administration Guide Version 1.0.1.21...
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GNU GPL INFORMATION GVC3210 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Firmware Version 1.0.1.13 ........................12 Firmware Version 1.0.1.6 ........................12 WELCOME ........................13 PRODUCT OVERVIEW ....................14 Safety Compliances ..........................16 Warranty ............................... 16 GVC3210 LCD SETTINGS ................... 17 Accounts .............................. 17 General ............................17 Codec ............................19 Call ..............................20 System ..............................20 Language &...
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HDMI Settings ..........................32 Camera ............................32 Status ..............................32 Account ............................32 Peripheral ............................. 33 Network ............................33 System ............................34 Remote Control ..........................34 GVC3210 WEB GUI SETTINGS ................... 35 P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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FIRMWARE UPGRADE ....................88 No Local TFTP/HTTP Servers ......................88 Upgrade GVC3210 via TFTP Server ....................88 Upgrade the GVC3210 via SD-Card or via USB ................. 89 Provisioning and Configuration File Download ..................90 Remote Control Upgrade ........................91 FACTORY RESET ......................92 Reset via LCD Menu ..........................
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Figure 13: Call History - All .......................... 80 Figure 14: Call History - Missed ........................80 Figure 15: GVC3210 Web UI - Video Control ..................... 83 Figure 16: GVC3210 Web UI Status Peripheral Status................86 Figure 17: Configure Firmware Server Path ....................89 Figure 18: Upgrade Prompt.........................
DOCUMENT PURPOSE This document describes how to configure the GVC3210 via the device LCD menu and web UI menu to fully manipulate the supported features. The intended audiences of this document are device administrators. To learn the basic functions of the GVC3210, please visit http://www.grandstream.com/support...
No major changes. Firmware Version 1.0.1.16 Added USB/SD card upgrade function on GVC3210. [Upgrade the GVC3210 via SD-Card or via USB] Firmware Version 1.0.1.13 Added support for auto downloading firmware/config randomly in time window. [Enable Randomized Automatic Upgrade] ...
WELCOME Thank you for purchasing Grandstream GVC3210 Android Video Conferencing Endpoint. This document introduces the LCD settings, web UI settings and advanced configurations of GVC3210. To learn the basic configuration and how to use GVC3210, please visit http://www.grandstream.com/support to download the latest "GVC3210 User Guide".
Warranty If GVC3210 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
GVC3210 LCD SETTINGS GVC3210 LCD MENU provides easy access to the settings on the device. Most of the settings from Web UI could be configured on the local LCD settings as well. Figure 1: GVC3210 Settings Screen Accounts General ...
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SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from the SIP User ID. SIP Authentication Password The account password required for GVC3210 to authenticate with the ITSP (SIP) server before the account can be registered. Voice Mail Access Number This parameter allows you to access voice messages by entering voice mailbox or dialing access number.
Preferred Vocoder Select preferred vocoder for the account to use during the call. Please note the actual codec being used in the call is a negotiation result between the GVC3210 and the remote party. Use First Matching Vocoder in 200OK SDP Configure whether to use the first matching vocoder in the sent 200OK SDP as the codec.
Before setting Google Pinyin as default method, please select the check box for Google Pinyin first under "Select Input Method". Select Input Method Select other available method. Only selected methods will be listed under “Select Default Input Method” for the users to choose. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
Choose either to put the GVC3210 in Sleep Mode or to shut it down. Enter Sleep Mode: Once the GVC3210 enters sleep mode, the display monitor will not have any display and its Web UI is not available. In order to wake up the device from sleep mode, press the power Key on the remote control Shutdown: This is the power-off state of the device.
Internal Storage Display GVC3210 Internal storage space. Erase SD Card Clear all data in the internal micro SD card storage, which can be accessed under GVC3210 LCD menuApplicationsFile ManagerInternal Storage. P a g e GVC3210 Administration Guide Version 1.0.1.21...
Add Account Add a Google, Skype, Skype for Business or Facebook account to GVC3210. Tap on "+" button to select account and fill in contact information. Once the account is associated, the contacts can be synced up on GVC3210.
Install trusted certificates from Micro SD card. If the certificate file is stored in the Micro SD card plugged in GVC3210, click on this option and select the certificate file from the Micro SD card directory to install it to GVC3210.
By default, syslog is turned off. Developer Mode Configure whether to enable developer mode. If turned on, ADB (Android Debug Bridge) function will be enabled on the device. The default setting is "Disabled". P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
Factory Reset Factory Reset Restore to the factory settings. If the user clicks on “Factory reset” and confirms it, the GVC3210 will also format the internal Micro SD card storage in the device during factory resetting. --------------------------------------------------------------------------------------------------------------------- ----------------------- Note: Please backup the important files or settings before factory resetting.
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DNS Server 1 Enter the DNS Server 1 address when “Static IP” is used. DNS Server 2 Enter the DNS Server 2 address when “Static IP” is used. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
Define the specific URI that the GVC3210 can directly access to without HTTP/HTTPS proxy. If configured, the GVC3210 will bypass the proxy to send the packets to the specified URI here. To connect GVC3210 to VPN, click on “Add VPN Profile” and then edit the fields below.
LLDP LLDP If checked, the GVC3210 will obtain network policy settings such as VLAN and QoS parameters from the switch that has LLDP turned on for the network. The default setting is "Yes". P a g e GVC3210 Administration Guide Version 1.0.1.21...
If "Auto" is selected, the GVC3210 will automatically detect if it’s connected to USB, Bluetooth or HDMI. If two or three of the above devices are connected to GVC3210, the priority of the audio input and output is Bluetooth, USB and HDMI from highest to lowest. The default setting is "Auto".
If "HDMI" is selected, GVC built-in Mic will be used for audio input while HDMI will be used for audio output. If “Built-in Speaker” is selected, the GVC3210 built-in speaker will be used for audio output while for audio input, the device with this priority “Bluetooth>USB>HDMI>Gooseneck Mic>Built-in Mic”...
Use this option when output device (for example, LCD monitor or TV) is unable to display the GVC3210 screen completely. Note: When the GVC3210 is using 4K resolution, HDMI Out Port 2 is not supported. Users can only use HDMI Out Port 1 for one display.
Subnet mask obtained or configured on the device. Default Router Default router obtained or configured on the device. DNS Server DNS Server obtained or configured on the device. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
Send “GVC Remote” apk to Bluetooth Device The Bluetooth Remote Control app file can be directly sent to another Android device connected to GVC3210 via Bluetooth. Click on Send to select the Bluetooth device to send to. Scan QR Code to download the “GVC Remote” apk Scan QR code to download the Bluetooth remote control app to your Android device.
Chrome , etc. Accessing GVC3210 Web GUI The IP address of the GVC3210 will show on the top status bar of the connected display device (e.g., TV) via HDMI. To access GVC3210 Web GUI: Connect the computer to the same network as GVC3210.
GVC3210 for the changes to take effect. Definitions This section describes the options in the GVC3210 Web GUI. As mentioned in the previous section, you can log in as an administrator or a normal user. ...
Figure 3: Web UI Tool Bar Turn on/off DND mode. Once enabled, the DND text will turn into red in web UI. The LCD for GVC3210 display will shows DND indication on the top of the screen and all incoming calls will be rejected.
Settings The Settings page lists Account, Network Settings, Peripheral, Call Features, General Settings and Security settings. The GVC3210 supports following accounts: One SIP account that the user can register to any SIP platform. One H.323 account that the user can register to any H.323 platform.
NAT NO STUN Keep-alive NAT Traversal uPnP Auto TURN If the outbound proxy is configured and used, it can be set to “NAT NO”. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
It is used to set if allowing the device to send SIP Register messages to the SIP Registration proxy/server. The default setting is “Yes”. It clears the SIP user's registration information when the GVC3210 reboots. The SIP REGISTER message will contain “Expires: 0” to unbind the connection. Three options are available: ...
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Indication service. GVC3210 supports both synchronized and non-synchronized MWI. The default setting is “No”. This option is used to enable or disable session timer on the GVC3210 side when Enable Session server side can provide both session timer UPDATE or session audit UPDATE.
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It is used to enable the symmetric RTP mechanism. If set to “Yes”, the device will use Symmetric RTP the same socket/port for sending and receiving the RTP messages. Default is “No”. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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Requests from “Yes”, only the SIP requests from saved servers will be accepted and the SIP requests from the unregistered server will be rejected. The default setting is “No”. Known Servers P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
This configuration will be included with the same preference Vocoder order in the SIP SDP message. The codec option includes “PCMU”, “PCMA”, “Opus”, “G.722”, “G.722.1”, “G.722.1c”, “iLBC”, “G.729AB”. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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It is used to configure the codec negotiation sequence when the GVC3210 is acted as a callee. If set to “Caller”, the device will negotiate codec by SDP codec sequence Codec Negotiation from the received SIP INVITE message. If set to “Callee”, the device will negotiate Priority codec according to the codec priority configuration on the device itself.
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This configuration will be included with the same preference order in the SIP SDP message. The codec option includes “H.264” and “H.265”. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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Constrained function takes effect when H.264 profile setting includes BP type. It is recommended Profiles to set to "Yes" when establish video call with WebRTC. The default setting is "No". P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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SRTP uses encryption and authentication to minimize the risk of denial of service. (DoS). If the server allows to use both RTP and SRTP, it should be configured as “Enabled but not forced”. The default setting is "Enabled But Not Force". P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
<2=011> -when the digit is 2, it will be replaced with 011 Set to {x+} allows dial out with all digits. 3. Example: {[369]11 | 1617xxxxxxx} –- allows dialing numbers 311, 611 and 911 and 1617 area code P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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Features unconditionally. The default setting is "No". Refer to the chapter Call Features for more details in the GVC3210 User Guide. It is used to define the expiration timer (in seconds) for the rings with no answer. The Ring Timeout (s) default setting is 60.
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Forward type is used. The time is 24-hours format HH:mm, 10:00 for example. In time forward to: When "Time based" Call Forward Type is used, specifies the number to be forwarded to within the configured Time Period above. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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Enable DND forward: If set to "Yes", call will be forwarded to the number specified below on “DND to”, when the GVC3210 is activating DND. It is used to specify matching rules with number, pattern or Alert Info text. When the incoming caller ID or Alert Info matches the rule, the phone will ring with selected distinctive ringtone.
“Enabled”. Current Plans This field indicates the current plan of IPVideoTalk Cloud Service. It is used to define the displayed name shown on the callee side once the GVC3210 Display Name makes an IPVideoTalk call. It is used to set the protocol used to transport the SIP messages (TCP or TLS). The SIP Transport default setting is “TLS”.
It is used to indicate whether if the BlueJeans account is active. The default setting is Account Active “Yes”. It is used to define the displayed name shown on the callee side once the GVC3210 Display Name makes a BlueJeans call.
GK via GK address and register to GK. The default setting is "Auto". It is used to configure H.323 conference ID of the GVC3210. The GVC3210 can be Site Number reached by calling the site number. The site number is numeral only.
H.323 Local Port This defines the local H.323 port used to listen. Default value is 1720. It is used to enable the symmetric RTP mechanism. If set to “Yes”, the GVC3210 will Symmetric RTP use the same socket/port for sending and receiving the RTP messages. The default setting is “No”.
DHCP: Obtain the IP address via one DHCP server in the LAN. All domain values about static IP/PPPoE are unavailable (although some domain values have been saved in the flash.) P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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“Encapsulated in DHCP Option 43”. By default, it is set to “Encapsulated in DHCP Option 43”: DHCP VLAN When set to “DHCP Option 132 and DHCP Option 133”, the GVC3210 will get override DHCP Option 132 as VLAN ID and get DHCP Option 133 as VLAN priority, from the DHCP server directly.
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It is used to configure the HTTP/HTTPS proxy port number of the network. Some of HTTP/HTTPS networks require going through a proxy to access to the Internet. The default setting Proxy Port is keeping this field blank. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
It is used to configure the User-Agent field for SIP messages. If not configured, the SIP User-Agent User-Agent in SIP message is Grandstream GVC3210 $version where GVC3210 is the model name and $version is replaced with the current firmware version.
Enable Presentation mode. Presentation Automatically When this option is disabled, the GVC3210 will invite user to choose “OK” by When HDMI default, also if Timeout (30s) is reached, the GVC3210 should switch to Plugged presentation mode automatically. The default setting is “No”.
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No SIP server is required to make quick direct IP call. The default setting is "No". Enable Frame It is used to reduce video distortion. If set to "Yes", the GVC3210 will skip the P frame Skipping in Video in lost video packet to decode I frame in the next video packet. The default setting is Decoder "No".
Value range: 0%-96%. The default value is 0%. Fine-tunes the site name's position up or down on the local video. Vertical Offset Value range: 0%-96%. The default value is 0%. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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DTMF Display The default setting is "No". Disable Remote If set to “Yes”, the Remote-Control app can be paired to the GVC3210 via Bluetooth, Control App but it cannot connect to the GVC3210 to perform any operations. The default setting Connect is “No”.
Used to upload trusted CA certificates. Users could upload up to 6 trusted CA Certificates certificates to be used for application as well as SIP calls when TLS is used. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
Postfix device system. It allows the ITSP to lock firmware updates. Config When checked, GAPS server will be used for provision redirection, the GVC3210 will set the download path of the configuration file to “fm.grandstream.com/gs” by default, Use Grandstream and use HTTPS protocol to connect to the server. If set to “No”, users can manually GAPS configure the path and update mode to retrieve the configuration file.
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Information server’s challenge. The default setting is "No". CUST File GUI Customization This setting defines the server path from where the GVC3210 will download the GUI File URL customization. Default value is “fm.grandstream.com/gs”. GUI Customization Select the GUI customization file download mode: “HTTP”, “HTTPS” or “TFTP”.
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Use Configurations If selected, the GVC3210 will download the cust file in the same way as retrieving of Config File configuration file, i.e., same server and downloading mode, etc. Server Automatic Upgrade Enables automatic upgrade and provisioning. If set to "Check Every Day", "Check Every Week"...
Micro SD card/ USB plugged into the GVC3210. When the recording size exceeds 1.9G, the GVC3210 will create a new file automatically to continue recording. There will be a prompt to indicate the storage space is insufficient if the disk storage is full.
Figure 5: Recording Storage Selection Search Recording File Under GVC3210 web UIMaintenanceRecordingRecording, in the “Search” field, users could enter a keyword to search for the available recording file. Figure 6: Search Recording File P a g e GVC3210 Administration Guide Version 1.0.1.21...
Date Display YYYY/MM/DD: 2012/01/31 Format MM/DD/YYYY: 01/31/2012 DD/MM/YYYY: 31/01/2012 The default setting is MM/DD/YYYY. Language Language Select the language displayed on the LCD from the drop-down menu. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
6. Registration status change (INFO level) 7. Negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9. SLIC chip exception (WARNING and ERROR levels) 10. Memory exception (ERROR level) P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
Maintenance/Reboot Users could click on “Reboot” to reboot the device, click on “Sleep” to go into sleep mode or click on “Shutdown” to turn off the device. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
Contacts Contacts/Contacts Contacts Users could use contacts page from GVC3210 Web UI Contacts Contacts to manage contacts entries. Click on “Add” to add a new contact entry manually. Figure 7: Contacts Table 3: Contacts Parameters Parameters...
If it is disabled, both the old contacts and new contacts Clear the old list will be kept in GVC3210. If it is enabled, when the phonebook file is imported to the device, the duplicated Replace entries will be removed.
Select the file format for phonebook file import. The device supports xml, csv and File Type vcard format. Press “Export” button to export the contacts. Export Download Figure 10: Download Contacts P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
If it is disabled, both the old contacts and new contacts Clear the old list will be kept in GVC3210. If it is enabled, when the phonebook file is imported to the device, the duplicated Replace entries will be removed.
Specify a name for the group. Name Group Members Select members of the group. Contacts/Schedule Users could use schedule meetings from GVC3210 Web UIContactsSchedule. Click on “Add” to schedule a new conference. P a g e GVC3210 Administration Guide Version 1.0.1.21...
GVC3210 screen 10 minutes before the conference starts. It is used to select a camera preset when the scheduled conference starts, the Conference GVC3210’s camera will be automatically placed to the preset position. Default is “Not preset set”.
Members Click on Change member to select and add participants to the conference. Contacts/Call History Users could view Call History GVC3210 Web UIContactsCall History. Call History All shows all calls (outgoing, received, missed). Figure 13: Call History - All Call History ...
(!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix; (&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
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The default setting is "No". Search LDAP For It is used to set if allow the phone system to do LDAP number searching for incoming Incoming Call calls. The default setting is "No". P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
When the GVC3210 is using 4K resolution during video call, EPTZ is not supported. The GVC3210 supports 90° field of view. Please, install GVC3210 at the position that suits the best conference view if you plan to use 4K resolution.
Select device notification ringtone from the dropdown list. Ringtone Select the audio device that the GVC3210 will use for audio input and output during call or playing media. The options are “Auto”, “Bluetooth”, “USB”, “HDMI”, “Built-in Speaker” and “Gooseneck Mic”.
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American standard. Users could select "Low", "Medium" or "High". The default setting Gain is "Low". Configure the default ring cadence for the ring back tone. The default setting is Ring Cadence “c=2000/4000;”. P a g e GVC3210 Administration Guide Version 1.0.1.21 https://arttel.ru/shop/terminaly-vks/grandstream-gvc3210...
Status/Peripheral Status Connection status for each interface is displayed with different icons here. The icon in green indicates “Connected” and the icon in grey means “Not Connected”. Figure 16: GVC3210 Web UI Status Peripheral Status Status/Network Status Parameters Descriptions MAC Address This is the global unique ID of device.
The remote control battery status. Battery Note: The remote-control status is displayed only when the remote control is paired and connected to the GVC3210. Otherwise, it will be shown as “Unknown”. P a g e GVC3210 Administration Guide Version 1.0.1.21...
1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the GVC3210 device to the same LAN segment. 3. Launch the TFTP server and go to the File menuConfigureSecurity to change the TFTP server's...
GVC3210. 2. Plug the USB/SD-Card into the GVC3210 3. The GVC3210 will detect the new firmware in few seconds, and shows a prompt asking for the user confirmation. 4. Select “Yes” to start upgrading the firmware to the new one.
When the GVC3210 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the device, i.e., "cfg000b820102ab" or "cfg000b820102ab.xml". If downloading "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a generic cfg.xml file.
Remote Control Upgrade The GVC3210 remote control firmware is embedded with GVC3210 firmware. When GVC3210 detects a new firmware version for the connected Bluetooth remote control, a prompt box will pop up on screen to remind users whether to upgrade the remote control. Tap on OK to upgrade, or tap on CANCEL to reject.
Grandstream will not take responsibility for the damage or loss. 2. After factory reset, the remote control will not be paired to GVC3210 anymore. Please press “OK” button and number “5” button at the same time for about 4 seconds. This will initiate pairing process on the remote control and it will be paired and connected to the GVC3210 shortly.
Reset via Reset Pin Hole There is a Reset pin hole on the bottom side of GVC3210. To reset the device, use a small pin to hold against the Reset pin hole for more than 10 seconds to restore to factory settings.
EXPERIENCING THE GVC3210 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum answers to your general questions.