Faqs - Zte TU25 User Manual

When you meet the following problems in service, please refer to the
following answers to solve it. If the problems still exist, please contact with
your suppliers.
Problem
Description
The system
can not run
the installation
program
automatically.
After restarted the
computer, there is
no signal all the
time.
When the modem
is being inserted,
the notebook
computer cannot
find it.

FAQs

Possible Causes
The system
configuration is not
suitable for the auto-
run.
1. You are in the place
where no WiMAX
network covered, such
as underground parking
lot, tunnel etc.
2. The modem isn't
connected well.
3. The position of the
modem antenna is
unfitting.
1. The installation
programs of the modem
haven't been installed
properly.
2. The modem isn't
connected well.
26
Problem Solving
Open the disc of the modem
program and start the
autorun.exe. If you have
installed the other version of
installation program please
uninstall it firstly.
Move to the place that has
good signal.
Pull out and insert the
modem safely again.
Adjust the angle of the
antenna.
Run the installation program
first, then connect the
modem. If you use the
WinXP operating system,
install the drivers according
to the Windows indication
information to operate.
Restart the computer, or
connect the modem again.