Removing Paper Jams; Paper Jam In The Paper Feed Unit - Canon DR-5020 Instructions Manual

Chapter 4 Troubleshooting
Paper may have jammed if scanning stops midway or "PXX" appears on the
counter display.
Follow the procedure below to remove jammed paper from inside the DR-5020/
5080C.
• Be very careful when you remove a paper jam. You may be injured unexpectedly. For
example, the paper edges may cut your fingers, or the document may be damaged.
CAUTION
• Remove all jammed sheets of paper. Paper scraps left inside the unit may be drawn
into the unit again, causing another paper jam or malfunction.
• When opening or closing the upper unit, take care not to nip your fingers.

Paper Jam in the Paper Feed Unit

1
Remove the documents from the document tray and the eject tray.
2
Remove the removable tray or document eject support plate if it is
installed on the document eject tray. Close the document eject tray
guide if it is open.
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Removing Paper Jams