Hub Connection Issues - CAMBRIONIX SS15 User Manual

Cannot connect any more devices
Sometimes you may reach the endpoint limit of your USB controller and this may stop you from
being able to attach any more devices to your host system.
One way you can create more space is to change connections from USB3 to USB2. You can
change the connection by disabling USB3 in the BIOS on startup.
A much simpler way is to use USB2 cables instead of USB3 cables and this will limit the
connection to USB2

7.2. Hub connection issues

If you are having issues with the hub and connecting to your host system please see below
toubleshooting solutions.
Hub not connecting to host
If you are seeing that the SS15 is not connecting to the host system, one of the issues may be
caused by the USB drivers on your host system not being up to date. It is good practice to
ensure you have the latest drivers and updates installed on your host system, which is usually
handled by the OS, but sometimes may require an update directly from the USB host
controllers manufacturer, which will be found on their website.
USB drivers required are FTDI drivers which can be found from the site
https://ftdichip.com/drivers/
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