Troubleshooting - Sony CMT-MX700NI Operating Instructions Manual

Troubleshooting

Troubleshooting
If a problem occurs while operating the system,
follow the steps described below before consulting
your nearest Sony dealer. If an error message and
an error code (Cxxx) appear, be sure to make a
note of the contents for reference.
1
Check to see if the problem is listed
in this "Troubleshooting" section.
2
Check the following customer
support websites.
For customers in the USA:
http://www.esupport.sony.com/
For customers in Canada:
[English]
http://www.sony.ca/ElectronicsSupport/
[French]
http://fr.sony.ca/ElectronicsSupport/
For customers in Europe:
http://support.sony-europe.com/
For customers in Latin America:
http://esupport.sony.com/LA
For customers in Brazil:
http://esupport.sony.com/BR
For customers in Asia and Oceania:
http://www.sony-asia.com/support
You will find the latest support information
and a FAQ at these websites.
3
If, after steps 1 and 2, you still
cannot solve the problem, consult
your nearest Sony dealer.
If the problem persists after doing all of the
above, consult your nearest Sony dealer.
When bringing the product in for repairs, be
sure to bring in the entire system (main unit,
remote, and speakers).
This product is a system product, and the
entire system is needed to determine the
section requiring repair.
58 GB
If the STANDBY indicator flashes red
Immediately unplug the power cord, and check
the following items.
•
Are the + and – speaker cords short-
circuited?
•
Is anything blocking the ventilation holes on
the top or back of the main unit?
•
Is the iPod/iPhone connector short-
circuited?
After the STANDBY indicator stops flashing,
plug the power cord again, and turn on the
system. If the issue persists, contact your
nearest Sony dealer.
General
The demonstration appears on the display
after plugging in the power cord even though
the system is not turned on.
,
Press DISPLAY once while the system is off. The
demonstration disappears.
The system does not turn on.
,
Is the power cord plugged in?
The system has entered standby mode
unexpectedly.
,
This is not a malfunction. The system enters standby
mode automatically in about 30 minutes if there is no
operation or audio signal output. See "Turning off
the automatic standby function" (page 21).
The clock setting or the Play Timer operation
has been canceled unexpectedly.
,
If about a minute elapses with no operation, the clock
setting or Play Timer setting is cancelled
automatically. Perform the operation again from the
beginning.